Watch your back with these people. Also, staff are rude and obnoxious. Everyone should read the…read morereviews on Yelp if anyone is planning on renting U-Haul from them. I rented a storage unit from them for a month and after I had moved my stuff out I found a zero debit from them against my checking account. I suspect, though I can't prove, that they would have just charged me another month w/out contacting me or checking to see if the unit was empty. If not, why the new debit, especially since I had told them I was only renting for one month? As I said, some staff people are VERY rude, for example, pointing at people as if they were dogs to tell them where to stand in the office. Not coming back here.

100% the most ridiculous customer service experience of my entire life. This is a family owned,…read moregood-ol-boy type of place and the workers are less than competent in handling customer needs. We used them a few weeks ago to drop off a Uhaul and they said they "knew how to unhitch the car but didnt feel like helping." We called Uhaul and they were taken back, as it's 100% a requirement to help customers unhitch cars when they're dropped off - all locations require at least one fully trained person on staff to help with this at all times. Taking it off ourselves ended in injury, and their staff laughed as if they were watching Kevin Heart performing live. I have lots more to elaborate on, but because we have a lawyer involved, I'd rather just give a general forewarning to check out one of the other 10 places in the Noho or Hadley area before coming here. I'm sure the other 1 star reviews posted here will paint a clear picture of the type of people you'll be dealing with at this location. Yelpers, beware!

hi my name is Daisy Delvas I have storage near I think my unit 537 I'm calling the reasons that…read moreI've been calling for days and I get a new engine new machine and I need to know how is everything going with the storage payment for today I'm kind of worried. Can someone please give me a call I've been sending messages I keep calling and no one calls me. Please tell me Cronh.

We bought three beautiful 7-foot-tall bookcases, 75 miles away. The problem was how to get them…read morehome. At first I assumed the job would be too small for a moving company, but after umpteen delivery services sent me quotes with high rates-- *and* wanted us to help load and unload! -- I decided to call Boomerang, since they did such a good job moving us into our home earlier in the year. Boomerang actually charged *less* than what all those delivery services were asking for, and of course they did a careful, professional job, because they actually know how to move furniture. Nathan and Christian got these extra-tall bookcases down a curving flight of stairs, around tight corners in a narrow hallway, through the doorways and into their places without putting a scratch on either the bookcases or the walls. Moral of the story: Even if you just need to move a few pieces, hire professional movers -- specifically, hire Boomerang!

We recently just moved and we used Boomerang Movers! When I say they were amazing -that is an…read moreunderstatement. They were so professional and took such great care. Their pricing was very reasonable as well. Ryan O, Alex and Joe were just great and truly took all the stress out of a normally stressful process.

These people are thieves. Not only do they charge exorbitant fees per month for a climate…read morecontrolled unit: $249, They add a $50 late fee but tell you the payment is late until its too late. I've stored my belongings there for over a year, but started having problems with my credit card on file when I paid them down by $6000. The card company then lowered my credit limit to the amount left on balance. So, every time IStorage tried to use the card, the charge was declined. This month was something special though. I called on 7/3 to make sure the payment went through and everyone was on holiday, so I left a message asking but also that I assumed it did because I hadn't heard otherwise. On 7/8 I got an email that the payment was late. I didn't see the email till the 11th, called, but they are closed on Saturdays. Called again on the 13th and spoke with two individuals that firmly declined my payment unless I pay the $50 late fee. Time to move? Yes.

From the owner: iStorage offers convenient, affordable self storage units in Northampton. Whether you're looking…read morefor easily accessible drive-up storage units or indoor climate controlled units, you'll find a home with us. Our well-lit facility features extended hours and wide aisles for convenient, easy access. Rent with iStorage at 600 Easthampton Rd today and see why our cashless facility is the ideal place for your storage needs. iStorage is an NSA Storage brand and facility.

If you are planning long term storage I would look somewhere else. They start low and quickly…read moreincrease the rent. Otherwise they seem nice.

No one broke in to my unit during the year I stored my stuff here, but mice got into many of my…read moreboxes. I have had to clean mouse droppings out of many of my personal effects, and throw out some clothing due to the problem.

Working with Stonehenge Movers couldn't have been easier. Great price, able to work with the urgent…read moredate needed and so efficient. Was really impressed with how quickly they packed up and moved us out of state. And no complaints about the 4 floor walk up to unload!! Really nice guys that I highly recommend.

HIRE THESE GUYS! I…read morecannot say enough good stuff about Ethan and his crew! We moved at the end of October (2022) and we could. NEVER have managed it without Stonehenge Movers. I booked my appointment vía Yelp and received a confirmation within 24 hours. About 10 days later, when it became apparent that we weren't going to be ready on our original moving day, I called and asked to reschedule. Ethan accommodated me immediately and sent me a second confirmation without any hesitation. On the day of our move the gigantic truck rolled up 15 minutes ahead of schedule and the guys got to work! And damn, did they work HARD! I was only 95% ready for them so I kept packing up the last minute things while they hauled ass up and down the flight of stairs to our second floor apartment. They took one 15 minute break (No complaints from me! They deserved that, and more!) and then went back to work. At the end of FOUR HOURS the truck was packed and we were off to the new location. The guys grabbed an incredibly fast lunch in between places and were back on the job in less time than it took for Ethan to park the truck where he wanted it and have a look around. They worked for THREE MORE HOURS - again, up and down the stairs - and even took the time to make sure our boxes got to the right rooms. The whole time they worked I didn't hear a single complaint; not even an annoyed look or tone of voice. If they complained behind our backs...WHO CARES?! They kept every interaction professional and pleasant. (If our positions had been reversed I'd have been crying the whole day because I'm weak and old! ) The whole experience was great, from beginning to end. When it was done I felt like my "thank you so much" didn't even begin to express the extent of our gratitude for the amazing job they did. The final price was reasonable and we chose to tip each guy $30 for their exceptional work. In talking to someone later, I discovered that it's not typical to tip movers and all I can say is WHY NOT?! They're working their butts off and I could never have done the move without them! Definitely recommend!