Shady business practices. $130 introductory rate. Told me it would increase to $160 at second month. I've been there 6 months and it's increased to $198. Would not recommend read more

This is a terrible place to rent a unit. I have tried for 3 days to make a payment on my brothers storage unit. I cant set up online pay because an email was not given when the unit was rented. I cant pay over the phone because the payment is late and I can not reach a manager after at least a dozen calls in the last (3) days. I have left voice mails both with the external call center and on the voicemail for the facility. In (3) days I have not received a call back. Yesterday I sent the money to a friend in the area to pay the due balance. He waited from 3 pm until 448 pm to make the payment. Although the sign says the office hours are from 930am until 530 pm , on a week day no one was available at the physical location. He took video of the facility to show he was there and it was closed. Call after call ,message after message, with no call backs so I can make a payment for (3) days is very poor customer service. This is my late mother's stuff in the unit rented by my brother. I found out (4) days ago that the payment was late and made contact to advise the manager Terry that I would be calling to make a payment on Monday October 29th 2018. She said that would be fine, then I can not reach anyone or get a call back to make the payment. In my opinion this is not good customer service and it is very disheartening to think this may end up with legal action read more