I was lucky to get Bookstore Movers for my move as their highly booked schedule shows their strong…read morereputation! Sometimes moves do not go as smoothly as hoped. It was Bookstore Movers' excellent customer service that earns them 5 stars. The 3 movers showed up early and worked very quickly and efficiently. In that haste, some items were damaged and I offered that feedback in the follow-up survey. I quickly received a call from the company offering to discount my move and send Walter Davies, a furniture repair person, out to make furniture repairs. That concern for customers and making things right earns Bookstore Movers 5-star service. Walter Davies was excellent and thorough in repairing my furniture. If you have a move coming up, call Bookstore Movers. Lisa C.

We were disappointed with our recent experience with Bookstore Movers. The crew was polite, but the…read moremove felt much slower and less efficient than it should have been. We had a dedicated elevator, yet workers often brought items down only one or two at a time. I also saw team members on their phones or standing around in rooms and hallways instead of actively moving things. These delays added up quickly. The crew also misplaced parts of our bed frame, and the pieces had to be found before it could be reassembled. That alone added nearly an hour to the move. Because the move took much longer than expected, the final cost was significantly higher than the estimate we received. We were also charged based on an arrival time that was recorded as ten minutes earlier than when the crew actually arrived. The team was courteous, but given the inefficiency, added time, and higher final price, we would not use Bookstore Movers again. This is unfortunate, because we had been happy with them in previous moves.

I have absolutely no complaints about my moving process. Here & Now movers is now a company I will…read morerefer to friends and family. I want to thank them from start to finish. Scheduling this company and receiving a quote that was SPOT on, was amazing. The communication from Ana was perfect. She kept me in the loop about arrival time, send out a confirmation about my booking, and even helped me change my original date to something sooner. Originally, I was quoted a timeframe between 1-5pm, they showed up an hour EARLIER! To some this may have been the part where you panic, especially if you are running small items back and forth to your new place, to me?? This was PERFECT, because I was able to have a headstart for my long moving day. The truck was large enough, both movers came in and were polite, patient, and did not make me feel uncomfortable when handling my items. They wrapped all dressers, tv stands, coffee tables, and TVs and ensured everything was delivered carefully. No frills, no stalling for extra time (you do get charged hourly if you exceed your allowed time), and just straight to business. All in all, I do recommend booking for your next move, the price is unbeatable and the workers are great. Once again thank you very much!

This company was hassle free when scheduling and professional. The movers were great. They were…read morehelpful, considerate, and pleasant through out the whole move. Most definitely I would request this company again and would not hesitate to refer them.

Quickly responded to my inquiry and offered a very reasonable price. They brought a big team of…read morecourteous men that moved our belongings quickly and carefully. Would definitely hire them again.

When I hire a service via Yelp, I usually create a draft to remember the company for future…read morereference and to leave a review later. Often, these drafts don't become reviews because the service was simply average--nothing noteworthy beyond the fact that the job was completed. However, I'm glad I saved JFP Express in my drafts because their service was excellent. I contacted three different companies through Yelp, but ultimately chose JFP Express because they were the only ones who provided an all-inclusive price with no hidden fees--unlike the other companies. I find it frustrating when businesses try to extract as much as they can from customers through various pretexts and dishonest practices. JFP Express, however, was honest and transparent from the start. Jason was very courteous and communicative, arranging everything seamlessly. When the team arrived, they were respectful, personable, and professional. The piano, along with everything else, was handled with the utmost care and attention. Even my husband, who is usually very reserved, was impressed with the team, especially Darius, who was exceptionally pleasant. We will definitely be using their services again. Thank you, and best of luck to your team! *‿*

I had another amazing move with A Few Good College Men. They showed up on time, were extremely…read moreconscientious with my things and worked very quickly. This was the most communicative moving service I've had-Dani and I discussed in depth the amount of belongings that needed to be moved and what factors would bump up the price. We discussed my budget and he adjusted the move's focus so that the final bill was right where I needed it to be. I have never had another mover be so flexible and conscientious about cost. They even went above and beyond in disposing of an old piece of furniture that we ran out of room to store. I have also had past moves with them that were very short notice and small. They were the most reasonably priced moving company for small moves by far. I would absolutely move with them again.

5 stars! These movers did everything I asked of them & beyond, and got everything done very…read morequickly. Very grateful to have had a good experience with this moving company. Thank you!

I have a real estate team in the DMV. We sell over 80 homes a year. I highly recommend Dragan and…read morethe team at Zip. My clients have been very pleased with the white glove service and careful approach. If they make a mistake and its rare, they fix it. This is the kind of business I like to work with!

Since they won't let me post a review on their website:…read more An awful experience with this company, would not recommend - especially for military deploying overseas. I've had multiple issues which included them mistyping my zipcode so they attempted to pick up my stuff from the wrong address, ignoring my request to automatically charge me for any payments as I would be overseas and have restrictive communication (and when I finally got a hold of them when I saw a building of past due payments, they had the nerve to say they just need a verbal confirmation to charge my card.. when I had done so on two occasions), and finally they delivered my homegoods to my new address WITHOUT confirming a time when a free days prior they told me to be rest assured they would... so my stuff was delivered to a existent apartment unit. Their customer service side of the house is terrible that included poor judgment and no apology. This all happened earlier this month and I told my coworker and leadership to stay look for a different company.

Having moved 9 times over the past 40 years, my wife and I have considerable experience with movers…read moreand moving companies. I found the staff / office members at Von Paris who I spoke to be mostly responsive and professional. I had numerous interactions with them, because the crew members who actually packed and moved us were lousy. All nice folks, but the crew members who performed the packing, loading and moving did so with far less care and proficiency than ANY of our prior 8 movers. The worst we've had out of 9 different moving crews. Maybe Von Paris has better teams of movers. In my experience, the performance of the crew chief determines how well the crew performs. For our 3 day move the crew chief's role seemed to be limited to delivering and picking up trucks --- we barely saw or spoke with him and never saw him provide any supervision. Absent on-site leadership for 3 days, the crew members worked at a slow pace, with little urgency. Long lunches --- that we brought in for them on 3 separate days. Packing of our household items was very random and inconsistent --- lots of paper wrapped around items that were not fragile; while a number of fragile items were poorly protected, some even placed at the bottom of boxes. While the randomly poor packing suggests a possible lack of training, it seems more likely a lack of caring. Von Paris did honor our claim to repair or replace 7 items we submitted as damaged. Meanwhile, our contract required us to submit our total damages within 2 weeks ---- and we only learned of other damaged items after that point. Most significantly and important to be aware of --- I brought to management's attention a major fabrication in the bill of laden. At the end of the move I was provided a "moving contract" to sign ....that had NO entries for the number of containers that were packed. All were empty. A few days later I asked Von Paris to explain how they determined the number of size of the boxes/containers they had packed and for which I was billed. They sent me a copy of the "moving contract" I had signed after delivery ---- but with numbers for the boxes/containers entered where none had been entered when I was asked to sign. Why does this matter? They billed me to pack the very same number of boxes / containers they had used for their original estimate. Meanwhile, to reduce that cost my wife and I spent a month packing and moving MANY boxes, knowing that by doing so we would reduce the number of boxes we would pay Von Paris to pack. Despite that, Von Paris fabricated the number of boxes they packed, later entered those numbers on a contract I had already signed, and then billed me for more containers and packing than they performed. In bringing this to Von Paris's attention I received a modest admission this was a departure from their procedure, but there was no acceptance of the vastly lower number of boxes I counted them as having packed. Instead, they represented they "uncovered the actual number" of boxes they packed - lower than the fabricated number they billed me for - but appreciably higher than what I counted. I was billed for their new number. Being so grateful to no longer have to deal with this company, I resigned myself to move on, while also committing myself to sharing this experience for others to be aware of. Long story short: you are not hiring the people who are running Von Paris, but the crew members they send to actually pack and move your stuff. If you hire Von Paris as a moving company, I wish you better luck than we had with the crew that packed and moved our stuff.

I can't say enough about the Abingdon, MD. location of Von Paris Moving & Storage Company. The…read moreestimator was extremely accommodating and professional. Mark McMahan, a 5th generation family member came to my house and did a very thorough walk-through. I'm not sure how, but he was able to closely estimate the manpower and time it would take to move all that I pointed out and told him I was taking to my new place. On moving day 5 polite and professional men arrived at my house right on time. They worked well as a team and seemed to know exactly what each of them would get to work on, ie: one guy put together all the special hanging clothes storage boxes, one started to break down beds etc. They began at 8:30am sharp and I believe they did not finish until about 5:30pm taking only 2 brief 10 min. breaks. When we arrived at the new place, I noticed they took each hanging clothes box to the specific closets which I designated but did not open each box and actually hang the clothes. When I mentioned that I thought the estimator, Mark had said they hang clothes in the closets, they began to open all the special boxes and hang my clothes. I was curious and asked one of the guys what they normally do and he said they are only required to leave the boxes in the correct closets. Without saying a word, these guys began opening all boxes and actually hanging the clothes in closets. When I realized that was not what they ordinarily do and told them it wasn't necessary and that I'm sure I misunderstood the estimator, they were quick to say "we can do it, we can do it, no problem at all" it was obvious this crew went the extra mile! They were a pleasure to deal with, in fact so much that I felt compelled to write my 1st review EVER on Yelp!! I signed a contract stating the possibility of it taking longer than the estimated time and was quite pleased that the estimate was right on.

The person who completed my initial assessment was Diane Linville. The moving coordinator was…read moreStephanie Miller. I have worked with United Vanlines/Perry Moving twice. Once from Indiana to Baltimore City, and the second from Baltimore City to Michigan. The first time I moved with them, the moving coordinator I worked with was very communicative, checked in with me throughout the moving process (including when my items were being picked up), and was conscious of my anxiety levels. The second time I moved, I needed to contact Stephanie to remind her of upcoming deadlines, follow up with her when she said that she would get back to me and failed to do so, and was also unprofessional at times, uttering profanities like "retarded" in reference to the move itself when on the phone with her. What's more is that one of my inventory items never even arrived to me. They launched an audit to find the lost items but came back empty, so I guess one of their workers just walked off with it. The pay out on the audit also was less than half of what the items were valued at. Some of the items that were lost can't be replaced. Like how does something just walk off? You're a moving company that specializes in moving things, and you're one of the most expensive brands in the market with guaranteed service. On a positive note, the people who picked and dropped off my belongings were very professional, on time, and handled everything like glass. Don't think I'll work with Perry again.

This has been, by far, the worst experience I have ever had with a moving company…read more The problems started the day before our scheduled move. The company called to tell me they didn't have a driver and wanted to postpone the pickup. I explained that our flights were already booked for the following evening and that postponing was extremely difficult. Nevertheless, at around 6:00 PM that evening, they emailed to say they still couldn't find a driver, essentially forcing us to delay the move. We had no choice but to reschedule our flights, incur additional expenses, and postpone our travel, all because the company failed to honor its commitment. We had also made it very clear that the movers needed to arrive no later than 8:00 AM on the new date because carpet repair technicians were scheduled for 8:30 AM and a professional cleaning crew was arriving at 11:00 AM. The company assured us they would arrive by 8:00 AM. Instead, no one showed up until after 9:15 AM. The delay forced our contractors to wait, resulting in additional charges. The most upsetting part happened during loading. Our daughter's viola, worth about $4,000, was accidentally loaded onto the truck. Because it is a delicate wooden instrument that can be permanently damaged by prolonged exposure to summer heat, we immediately asked the crew leader to retrieve it. He assured us that once the truck reached the warehouse, they would unload it, locate the viola, and ship it to us via FedEx. We trusted his word and allowed the move to continue. Six days later, the shipment still has no driver assigned. Despite multiple phone calls and emails explaining the urgency, the company has refused to retrieve the instrument or expedite the whole delivery. They even told me that the crew leader's promise "doesn't count." Meanwhile, the truck is sitting in extreme summer temperatures, putting our daughter's instrument at serious risk of irreversible damage. Today, they stopped answering my phone calls altogether. Instead, they replied an email by telling me to contact United Van Lines about its delay policy, effectively passing the responsibility elsewhere instead of resolving the problems they created. My family has been patient, cooperative, and reasonable throughout this process. We rearranged our travel plans to accommodate the company's scheduling failure, yet they have repeatedly failed to keep their promises or communicate responsibly. I am a professor and clinician who cares for cancer patients. In both my professional and personal life, honesty, integrity, and keeping the promise are fundamental values. It is deeply disappointing to experience such poor communication, broken promises, and lack of accountability from a company entrusted with transporting our family's belongings. By now, I still have no idea when our household goods will arrive or what condition they will be in. If you're considering this company, I strongly encourage you to think twice. Based on my experience, I cannot recommend them.

move from Maryland to Missouri, drivers on both ends were professional, courteous, and punctual…read more U-Pack pricing beat the competitors. service matched what was stated by dispatchers . this is the second long move I have made using UPack. I would recommend them for your next move.

We moved from Maryland to California and were impressed by the quality of their service, the…read morefriendly and helpful staff and their timeliness on both ends of our move. Would definitely use them again.