Untrustworthy, seek service somewhere else. A few years…read moreago, Mark fabricated numbers on my rental account that triggered an IRS audit, when I confronted him, he admitted it was his mistake but offered to represent me during the audit for $$$$ instead of owning his error, he charged me money to fix it and after that he requested another payment because he considered the first payment as an initial payment, which he didn't mention that prior in handling the case. I was grieving at that time and didn't have the energy to fight with him. After that year, I took my business elsewhere because he cannot be trusted.

We have a lot of family who own businesses and have tax professionals they swear by. We used those…read moretax professionals for some years but found their expertise was only in working with established companies who wanted their books handled for them. Since we are poking around with different side business ideas, we really needed somebody who can provide not only tax and book services but also advice on getting a business started and what the tax implications are. We have found Mark to be very helpful getting things figured out and in providing advice, even fixing some mistakes we made opening LLCs along the way that could have cost us thousands in penalties. He really saved us big time! We are very grateful for his services and recommend him to everyone who is looking for tax advice. We give our absolute highest endorsement of this company and the services provided.

We have been going to Martin's tax services for many many years. Always had a positive experience…read morethere. When H and R Block offered to look over our taxes for free, I took them up on it. They found pretty much everything was perfect (other than a mistake I had made!) I saw another review about the openly Christian atmosphere. If anything, even if you aren't religious, it should give you some confidence that they will be honest because they believe they answer to Someone higher than the government. We will probably go to Martin's as long as they are still running this business.

I've been having my taxes done by them for almost 20 years, they are quick, efficient and have…read morealways answered any questions I've had thoroughly. It is a very simple process, I make an appointment every year, bring in my documents, they do their thing and I'm out of there in about 30 to 60 minutes (I have a child in college, so many more questions in recent years) with state and federal electronically filed and local ready to be mailed in. This year with covid, they have quickly implemented other options of getting your documents to them. I saw someone criticized their religious nature, however in the 20 years I've been going there, they have been nothing but extremely professional and honest in their work. I am not religious but also not offended easily as I do believe each to their own, they do my taxes, they do an outstanding job, that is why I go there.

Sandy is great! We came here after looking for some last minute places that do income tax returns…read morenear where we live. The office is in her house and it's a very nice and casual atmosphere. She was extremely meticulous and pointed out a lot of things in our W2s that seemed off that we took back to our employers to address. She was fast and efficient, and we would highly recommend her. Fees were about $90/hr.

From the owner: Sandy West, E.A. and President of Fiduciary Consulting Services, offers a unique blend of services…read moreto the public who seek preparation and support with their income tax returns. Fiduciary Consulting Services provides full service consulting and tax work. Sandy has 25 years of experience in the tax and estates department of a premier regional law firm that is accounted among the largest in the nation. Her experience and knowledge positions her as the eminent service provider for your accounting and tax work. References are available upon request. Call today and let us be of service to you.

Fast and reliable. Known Doug for years and very trustworthy and fair price for personal taxes.read more

Doug and Paula are very thorough and very professional. We have used them for many years.read more

I am typing this review as a warning to other potential customers of this business. Our family was…read morerecently referred to Bottom Line Tax Service by our previous Tax Preparer who was retiring. We made our appointment and everything seemed to be fine. We arrived for our scheduled appointment, discussed our tax information and I asked the preparer what her rates were. Her reply to us was "Well, that all depends on how long your taxes take to prepare". I stated that we needed to have some kind of idea so we know what to expect. Her reply to us was "what did your last preparer charge you?" We begrudgingly gave her that information and she stated that it wouldn't be as high as your previous preparer. Still not having a solid rate we decided to not push the issue any further since she already had all of our info. A few weeks later we returned to pick up our paperwork and make payment. We were told it would be $445.00 for my wife and I and $165.00 for my 17 year old son. $610.00 for 3 people with minimal tax preparation needed. I had checked with a few other Tax services prior to this second appointment and all quoted me around $250.00 for 3 of us due to our minimal preparation. I advised Bottom Line Tax Service that this price was absolutely ridiculously high and that I was not happy with this number. She then asked us what we thought the number should be and we advised her of the aforementioned info from other preparers in the area. I asked her why the number was so high and Bottom Line Tax Service advised me "I have to charge a certain amount to pay for the customer acquisition from your previous preparer." She made the adjustment to $250.00 for mine and my wife's and kept my son's at $165.00. We have yet to receive our tax return! We E Filed! It has been two months since our first appointment. We called to see what the problem was and Bottom Line Tax Service Claims she "mistakenly omitted" the last digit of our bank routing number. I contacted my previous preparer and he stated to me that another of his previous customers has complained about the same issue. Bottom Line Tax Service could not even tell me what my next steps were to get this resolved. Please be aware of this business. If you chose to use them anyway, insist on a quote before using their service.

Avoid these folks at ALL COSTS! Tax prep for deceased…read morerelative turned into a several-month long battle, with the IRS returning the paperwork to us, stating there were multiple issues, errors, and ommisions. The preparer stated she had never done a return for the Dearly Departed, so she MAY have to look up some things. We paid a bill of $274.00 for these services. After receiving the return back, we called JH to have someone who DID KNOW how to do this meet us the following day, in order to get this corrected, and close out the deceased affairs. The preparer stated she would "Call the Boss" and call us back. Three & 1/2 days later- no call back. Already nervous at the sheer number of IRS mark-ups, I called a REAL Tax Preparer, and was informed what SHOULD have been done the first time. We completed the numerous missed and incorrect steps, and sent it back ourselves. I then filed a complaint with JH Corporate. After sending a copy of the IRS mark-ups, the Franchise Owner's rep called me back, and stated they did nothing wrong, that every deceased filer's return gets sent back for the missing forms. (Not even close to being true) So after paying for what was supposed to be professional Prep, we ended up doing it ourselves, paying a REAL Tax Preparer to navagate thru the errors and incompetence, and being told everything was OUR fault. I asked why no one ever called us back, in order to get this mess fixed in the first place? The smug reply was: "WEll, I guess I'll have to talk to her about that" If you value your time, sanity, and your hard-earned money, DO NOT go near these folks. If there's any issues, it will be YOUR FAULT! (Even when its not)

Carol Wells in the Lansdale office is fabulous. Professional, knowledgeable, friendly and treated…read moreus with respect. Our appointment was completed in a reasonable amount of time and was painless. A day after our appointment, I had a question. Carol not only was happy to answer it, but did some research and got back to me when she was confident she had the absolute most accurate answer.