we moved over a 1/2 hour away...but still come back here because of the friendly service and in…read moredepth exams. they get you an appointment quickly. on your appointment day they are efficient and thorough. they tell you what your insurance will pay and what would be out of pocket. the doctors remember you and treat you with respect. they answer any questions and go the extra mile when examining your eyes. they take their time and never rush you through an exam. we will continue to come to this office.

Dr Pinter is very good. But dealing with his check out staff is horrible. She insists on billing…read morefor things that Medicare says are not billable due to their facility being in network. Had to report them and file billing grievances requiring insurance company to issue denials to them.

4 phone calls later ( I was left on hold) Bittel Vision has not yet explained why my insurance was…read morenot billed and there is no record of communication but once when my insurance called, someone from the Bittel Vision ( staff member ) said they would contact me to discuss..... And refund.... My initial appointment was in September. I have receipts from July 2024 but my insurance was never contacted. I paid almost $300 out of pocket. Plus $40 this year for a visit and nothing. I would recommend seeking other options for eyewear and anything regarding testing and such. Also the " Business manager " that responded to my last review doesn't exist according to office staff

Everyone was so nice. Dr. Was very professional and answered any questions I had. I will definitely…read morego to bittel vision care again

I've been going to O'Rourke Vision Care for several years and am continually impressed by this…read morepractice. I live in the north hills and drive down to the south hills to see them, if that tells you anything! I've always seen Dr. O'Rourke, who is fantastic, and during my most recent visit, I saw Dr. Waddell. Both are very down to earth and very friendly, they listen to your concerns and answer questions thoroughly. All of the office staff are great to work with and they also explain everything. I really have no "negatives" with this practice. I recommend them to everyone!

Just got home from this office and very angry and displeased. My husband and I both had…read moreappointments, and wrote the incorrect time in our calendar by 20 minutes off for the one appointment. We were 15 minutes late for the first appointment, and were told one of us could not be seen because we were late. The office receptionist was not kind to us at all; very rude. There were no other patient's in the waiting room...not a one, and no other patient's even arrived to the office for their appointment until 40 minutes after we got there. Office staff were all sitting in a back room; not busy!! We have been going to this office for years. When I called to tell them why we would not be back. I was told Dr. O'Rourke's policy is he will not see patients if they are 20 minutes or more late. We were 15 minutes late. Really!? Very bad patient/customer service. Do not recommend this office...no grace periods given. I have never wrote a bad review before this one; this is how disappointed and angry I feel. Very disappointed Lynn Holzemer

I'm 42 and have been wearing glasses since the 3rd grade. This is the best experience I've had in…read moregetting glasses. I went in with my prescription in hand. Needed help deciding between two pairs and the employees were super helpful in helping me decide. They were able to find my insurance by looking me up by name and birthday. I didn't even have to pull out my card. And even better, they immediately knew which benefits I already used and which I was still eligible for this calendar year. The price with insurance was less than I typically pay at my eye doctor. I paid with credit card. That was a Sunday. My glasses came by mail on Thursday. 4 days!!! They fit perfectly. I can see. I like them. I'll go back next time I need a new pair for sure.

From the owner: Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact…read morelenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.

The office is very small, which is fine but seriously limits space and selection of lenses. They…read morealso don't answer the phone during posted open business hours and their answering machine says they are closed which isn't the case. Lastly, I have eye insurance that doesn't cover much and the optometrist wrote for an expensive medication instead of telling me there is a much cheaper identical equivalent of the benign medication that I should have been prescribed instead to begin with. I had to research myself to find out that the medications have the same mechanism of action but one costs much less. More importantly they should tell their patients about medication options instead of living in fear. Despite me taking the medication for years without doctor or insurance issue, the optometrist was too scared she'd get in trouble if she wrote for the less expensive medication. So I unfortunately ended up finding out this optometrist is against continuity of care out of fear that prescribing the less expensive med (which treats the exact same thing) wouldn't be covered as medically necessary and get her in trouble. Lesson learned, seen an ophthalmologist. People are terrified to prescribe the most innocuous medications these days. It's infuriating to have to hunt for confident prescribers. This is unfortunately not uncommon to find prescribers too scared to do their jobs, but it's completely unfounded and puts more work and cost on the patient.

Dr.Anita M. Cichon is excellent. When I explained my vision had changed she made the necessary…read moreadjustments and provided me with the the sample contacts to trial to insure they corrected my vision. Jill does an outstanding service in working the insurance coverage so I can maximize my contacts and eye glasses purchase. My wife and I highly recommend Eye Couture. You will enjoy the exam and service.

This is the fast place to get glasses if you won't fast and cheap service come here. No extra…read morefrills. You can just go in and get a prescription and they help you find a pair of glasses that don't take weeks to make. If you just want glasses fast this is the place.

The doctor was incredibly rude. Didn't listen to any of my thoughts or opinions about what I wanted…read morefor my glasses, also made a rude comment about my profession not paying a lot of money. I took my prescription to another doctor, and they said it wasn't even close to what I really needed.

I've seen many eye doctors in my lifetime and Dr. Zaremba is one of the best. He's professional,…read morethorough, and pleasant. He does a great job of answering any questions I have. In addition, I recently had a pressing eye issue develop on a Saturday before I was leaving town -- he was very responsive outside of office hours and helped me treat the problem ASAP. I can't recommend this practice highly enough!

My appointment was scheduled for 8 am ppl came in after me came and gone, he had me sitting with…read moreeyed dilated for a half hour, I had to be at work. Nurse said he would be in shortly but that meant over half. Dr. Baker Came in has me look in machine 2 seconds and he said everything was OK. I HAVE TAKEN TEST before WITH DIFFERENT PROVIDERS and I know that test is much more extensive​ when questioned he said throught you had to be at work, well held you already had me waiting so complete the job. I WILL NEVER GO BACK TO HIM. IM PISSED BECAUSE I CANCELED MY OTHER APPT FOR SAME SERVICE TODAY IN SHADYSIDE BECAUSE THIS WAS CLOSER. DR. BAKER PREMIER MEDICAL IS A JOKE!

My father needed eye surgery and Dr. Zelt was extremely patient and kind with him. He is very…read moretalented and gifted doctor. Staff was not super friendly but not rude either. Thank you

Great if you have all day to waste waiting for your appointment. Place is run down, dirty and…read moreunchanged since 1980! Hopeless!

I have visited Dr. Miller's office in Carrick several times over the last two years and received…read moreprompt and courteous service each time. In addition, I ordered a new pair of glasses last year and they are as good or better than any I have ever had and I've been wearing glasses for most of my 70 years. I do recommend this practice!

I recently went to the Brownsville Rd location for an eye exam and purchased glasses there also. I…read morewas told to try the glasses for at least a month to get used to them since I was trying a bifocal for the first time, and if they didn't work they would make it right. I gave it more than a month and when I went back, I was told there was nothing they could do. The glasses are useless and I am out over $200 of my own money plus what my insurance covered. Worst experience I have ever had when dealing with so called professionals regarding eye care. The staff is very rude and their customer service is lacking. I normally do not write reviews, but I wanted to share my horrible experience in hopes that it helps someone else and they choose a different eye center. Stay away from this place. They deserve 0 stars.

It was Speedy, Eye Doctor was fast and funny Tons of frames to choose from overall had a Good Ol'…read moreTime

I stopped in to make an appointment and there was Cody, this guy was…read more right on! He squeaked me in the next day and had all the answers to all my questions. I came back for the appointment and got with Uri , he had some serious tech skills with the equipment! Very highly skilled knowledge, all my questions answered plus!!!!! After Uri I got with Niq , she was helping me choose glasses and contacts, also good knowledge of brands, lenses types, locating the best prices and fit on the frames. My last encounter was Doc Braid, she was truly supa-dope ,funky fresh, kicked it live, with no jive and provided much good vision hope, faith and charity for my cause and explained all the equipment! I recommend this branch to all to all that have visual needs whether glasses contacts , and my orders were quick, fast and in a hurry!!!!!