I posted a Google review for Dr. Cynthia Smith a couple of months ago when I was starting to attend…read moreher hypnotherapy sessions to help me out with serious anxiety issues, and I want to share those first impressions on this follow up review. "When I went for my first appointment, I immediately felt at easy in this nice cozy location, especially when meeting Dr. Cynthia in person, she has a truly vibe that makes you feel, not only genuinely welcomed, but like if you are meeting with a close family member or lifetime friend, something beyond reasonable explanation, she is, no doubt about it, a truly gifted person that was meant to help people, she is extremely kind, respectful and knowledgeable, while making you feel understood and at peace with yourself. She is a great listener and knows how to interact in a soft and effective manner, with many responses filled with wisdom" During this time when I have already attended over 15 sessions, having started with hypnotherapy and switched thereafter to hypnopuncture, a unique approach from Dr. Cynthia where she combines acupuncture and hypnotherapy, I cannot other than reaffirm my original comments posted in my first review but on steroids, Dr. Cynthia has been an immense blessing in this healing journey of mine, I have no words to express my gratitude and joy to be able to have her on my side, she is one of a kind, with an innate optimism mixed with empathy, kindness and knowledge that makes you feel safe at peace and understood. The hypnopuncture experience has been wonderful, where body and mind are taken care of with a holistic approach. I have been improving significantly on this complex healing process of mine and a big part of it is, no doubt about it, due to Dr. Cynthia therapy. All my gratitude and elevated emotions are aligned with the blessing of having such a special professional and human being on my side.

Dr. Smith helped me overcome a major mental block while studying for a big licensing exam. After…read morejust a couple sessions, I was able to focus and study without the usual dread. I also loved the combination of hypnotherapy and acupuncture, it even helped ease headaches so I could keep going. She has a calm, soothing presence and I'm truly grateful for her support.

Canybec changed my life. I was initially reluctant to take prescription medication due to negative…read moreexperiences with previous doctors. However, knowing that Canybec has personally faced and overcome similar struggles made me feel comfortable and trust his expertise. He curated a personal formulation to fit my needs and truly cares for his patients. Within just a few months I've noticed significant improvement in my ability to cope with stress and navigate life's challenges. Forever thankful

I can't say enough positive things about this practice! From my very first visit, Canybec made me…read morefeel completely comfortable and heard. He is incredibly approachable, never rushed me, and genuinely took the time to really understand my concerns. His knowledge about mental health is impressive and he has a knack for explaining things in a way that made sense. He also gave me practical tools that I could start using right away, in conjunction with medications that worked great for me! What stood out most to me was his empathy and how he sincerely cared. I've seen providers in the past who made me feel like just another patient, but here I truly felt valued as a person. This practice not only offers clinical expertise but also warmth, patience, and encouragement. Canybec has helped me tremendously as I navigate my mental health challenges (such as ADHD and anxiety). As a bonus, his facility is well kept and very clean. The couch is also super comfortable.. so comfortable that you'll settle right in and share whatever's on your mind in no time!

When calling to make a new patient appointment, I was unable to make an appointment until my…read moreinsurance was verified. I emailed Ana a copy of my insurance card. She had difficulty verifying my insurance and told me my date of birth was incorrect on my insurance database. I verified my information was correct with my insurance company. I asked Anna if she could check a different insurance card because my company had just switched over and I got a new card. Ana was extremely rude and unprofessional in her email to me. She basically told me that I could be a cash patient and that she's done checking my insurance. It's really frustrating as a patient to know your insurance company has your information correct but the Dr.'s office is saying it's not correct. I don't want to do business with this company anymore if this is how the staff/ office lead is treating people.

Wow! Have never been treated so poorly as a new patient. There was a misunderstanding with my…read moreappointment time and I was told there was a 15 minute grace period. I arrived 5 minutes before the grace period ended. I was handed the paperwork to fill out and literally while I was standing there and checked in they decided they had to cancel my appointment. Horrible customer service. Finding a new more professional doctor.

The best. There is no one better! Dr. Mitry is everything you want and expect from your physician…read more I've been seeing him for more than a decade and truly hope he never retires. He will be impossible to replace. While all of my doctors are great, Dr. Mitry stands out among them all. He is a credit to his profession and to PIH. TONI

This was the worst experience I've ever had with a provider. Being a provider myself, I found his…read morelack of bedside manner atrocious and unprofessional. His main focus of the assessment was not for my needs but discussing why I was 'estranged' from my religious faith. He told me that I should have not married my husband who is from a different faith, and was questioning why my children are not baptized. This was my first ever encounter with this physician. When completing a depression screening and asking about my libido, he stated that I was waiting for my husband to divorce me. He stated that I needed to stop breast feeding so he could prescribe me a different antidepressant that would increase my libido and that my "husband would thank me." Had I been in a different field myself and be very impressionable by medical staff, this appointment could have truly caused damage to my personal life.

Likes: + Dr Kevin Kroes is knowledgeable, efficient, nice,…read moreprofessional. My lower back pain was alleviated after each of my 2 visits here thanks to his expertise. + Pleasant ambience. Polite staff. + Ample parking. + Conveniently located near various shops of The Square as well as the 405. Non-likes: - The tricky thing about their scheduling system is their policy that you'd be charged (I think $20) if you cancel within 24 hr of your appt, and their office is closed Thu, Sat, Sun. This means that if you need to cancel your Fri or Mon appointment, you gotta cancel by Wed or Fri afternoon, respectively (up to 3 days in advance). On Fri night I considered cancelling my Mon appt, but since they may not receive my request until Mon morn, I refrained from cancelling to avoid the late-charge fee. - I asked the receptionist how much my visit would cost without my insurance. They said still $65. However they would bill my insurance, and if my insurance covers part of the cost, I would be reimbursed later. Thing is, it is preferable if the health insurance fulfilled the coverage (in part or full) upfront. - I have notified the attendant almost 2 weeks ago that their Yelp hours need an update: they're closed on Thur, yet their Yelp page still says they're open. Lemme try. . I appreciate that they send reminder texts. Sample text: "OC Health & Physical Medicine: Reply C or tap https://txt.care/sample to confirm John's appt on Feb 30 at 11:30 AM. Questions? Call (949) 862-7499 STOP=End msgs HELP=Help" I wish there was a quick response for cancelling the appt, eg "Reply CANCEL to cancel appt." That way, even if it's a Thu, Sat, or Sun, you could still cancel well before your appt without getting charged a late fee.

My husband woke up with a horribly stiff neck and tried to nurse it himself for days but to no…read moreavail. It was difficult finding a chiropractor near us who was able to fit us in their schedule... but thank goodness Irvine Chiropractic center was able to take us same day! They were helpful over the phone in scheduling and price transparency and the treatment was very successful. The doctor listened and was very gentle as well as knowledgeable. 10/10 beside manner and professionalism. I am so glad we came!

I came to Cindy after years of working with a variety of doctors and healers. At the most, they all…read moreseemed focused on helping me to manage various debilitating symptoms. However, it was never my goal to manage symptoms, but to find the root cause and cure for the illnesses. I was very sad and frustrated, as I felt almost no one was truly listening to me, and almost no one had any answers. Meanwhile, I was losing years of my life to terrible days. I purchased the ALB Fresh Start package, and I wish I had found Cindy sooner! Cindy was very thorough and took her time with me during our first meeting. She even explained some of my doctor's notes and tests better than they had ever explained them to me. From the very first day, she was adamant with helping me and remained consistently focused on finding potential options, solutions, and answers for me! Cindy far exceeded my expectations and she truly changed my life! At the time that my package concluded, I had made some good progress, but was still struggling with some symptoms (it is understandable that the body would need more time to heal). Cindy left me with helpful advice for potential next steps to explore. She also led me to some solutions that ended the daily headaches and migraines I had been experiencing! I am so grateful to have experienced this miracle come true for me, and it's highly possible that I will purchase more sessions from her in the future! I had a far superior experience working with Cindy than I had with most doctors and practitioners over the years. Working with her is well worth the investment -- in fact, the value is priceless!

I have been suffering from my gut for the past 3 years. I went to see a gastro to help me healing…read moreand fix my gut issues , I did Endoscopy & colonoscopy no one could figure out what the problem was . Then I decided to see a nutritionist close to my house After many research I found Cindy at A Living balance . I am very happy and lucky I chose Cindy. she help me a lot with my issues and now I feel so much better .I wish I can give her 10 stars . Cindy is very professional & knowledgeable in her field I would definitely recommend her to everyone .

4 month ago, I separated from my wife after relapsing. After living in my car for a week and…read moreshopping around rooms to rent, I decided to look up sober living and landed on calling Next Step. I talked to their Director of Operations, David. Who patiently took the time to listen to me and understand my circumstance. He offered to work with me and my financial situation, and let me stay there while I worked at my job full time. They allowed me to tour the house late after work at 9pm. I ended up staying for over an hour and just talked life with one of the managers. I decided I was in the right place. The following 4 months had allowed me to focus on my sobriety, and relearn how to operate as a roommate. It truly taught me to be a sober adult again. And now I am back home with my wife in good graces. For anyone that is truly desperate for a better, sober life, and needs a place to challenge that in yourself, this place is a perfect place to do that. It's also a 5 min walk to the beach; which isn't a bad sight. Thank you, Next Step! Loren R.

This place single handedly changed my life. I couldn't recommend this place more. The facility is…read moretop notch and care level is exceptional.

This is an excellent facility. I was amazed by the interior and decor when I stepped in on warm…read moresunny day almost a year or two ago. It looks like one of the boutique shops. There is always water, fruit juice, mints, and WiFi password available to you. The reading selection is mostly self-help materials. However, I am in love with the neutral colors of the architecture in here. I was amazed at the level of service by the staff, Angie, the phlebotomist, Julia, and certainly not but least, the person that found my life threatening problem, Dr. Jenny Kim. Angie will always greet me with a smile. Positive and bubbly, she is an effervescent character. Julia has a great disposition as a phlebotomist. Listening to my stories but also, being one of the few that can draw my blood as my veins tend to be shy and "hide." It takes a skilled phlebotomist to do that. That certainly is a reflection of her skill. She can also take your EKG with no problem. She has a docile and amicable personality. Dr. Jenny Kim has to be the most knowledgeable physician I have ever met. She is a big proponent of a healthy lifestyle with lots of water intake. As I am familiar with medical background, I appreciate the high level of medical discussion upon my medical health. I never felt once that she was condescending to me at all, but instead, treated me as one of those who understands his health the best. After all, I know my anatomical, physiological body well. She will listen to your conversations, while putting a treatment plan and diagnosis at the end. Even virtual visits feel like she ask how you are and remember your last conversation. After which, she goes straight into your medical problem. In fact, she was the one that ordered a diagnostic MRI that saved my life! I would not have been functioning in a month without that diagnosis and emergent surgical intervention. I also remembered the time Dr. Jenny checked up on a choking patient outside the office. It was cool seeing her put her medical knowledge to use before the firefighters and ambulance came 10 minutes later. All-in-all, I am sad to hear the news that she will be leaving One Medical Bella Terra but appreciate all the years she has medically assessed me. She brought my weight, cholesterol, and blood pressure down with a gentle titration that was highly effective. Most of it was just patient education but it was helpful. No sugars, fats, or processed food with lots of water intake. I will miss her!

For context, I have been a member of one medical for years... even before the Amazon buyout. I was…read moreoriginally up in San Francisco where the One Medical clinics were amazing. When I moved down here I realized it was not the same One Medical. I have been to two different offices and had virtual visits. The truth is, it is convenient to have the one medical app and communicate with someone at almost any time. I give "one medical" that. Today I had a virtual visit with Dr. Kim. She was very short and almost dismissive. The visit must have lasted 5 minutes because of how quickly she shut me down. Almost talking down to me, as if I was some sort of drug seeker. I didn't even have a chance to explain my situation. I honestly don't usually post bad reviews... you can visit my profile and see... I'm usually a 5 start kinda girl. But today, I left the visit feeling awful about myself, like I had done something wrong. I'm absolutely sure... even if she couldn't help me, there was a better way to handle the situation, so I didn't come out of it feeling so awful. As a patient, we are very vulnerable when we open up about our medical problems, especially mental health ones. I think Dr. Kim forgets that, or maybe today was just a bad day. I don't know if visits are recorded, but if they are, I hope they go through mine and break it down. I will never book a visit again with Dr. Kim. If you or your medical condition make you feel vulnerable, I'd think twice about seeing her. Choose someone else, don't risk it. And to your Dr. Kim, I'm sure you'll read this message, you'll know who I am. I hope you reflect on how our visit went and learn from it. I'm not hating on you personally, but you did make me feel awful and hate myself for even opening up and reaching for help. Please think about this next time you have patients open up to you.