I have my Jamis Quest serviced at Derby since 2021 & they never have failed me at this shop! Every…read moretime I pick it up, I simply wonder if I purchased a new bike as Derick's work is spectacular! Al's customer service is wonderful and their leadership is top notch! At Derby Center you know exactly why these guys do not leave their positions as they hire only the best! Thank you for never letting me down, gentlemen! Respectfully, Roberto

I have been looking for a bicycle for a while now; I've looked online, at used bikes, and visited…read morevarious stores but none ever seemed to jump out. I live just a few minutes from Derby and decided to stop in on a Saturday about an hour before closing time. The interior was much bigger than I expected, and the floor is packed with bikes, gear, clothing, and other types of equipment. I was greeted right when I walked in and explained that it's been a while since I've owned a bicycle, so there has been a lot of advancement that I've not really kept up on. I don't know much about the details of biking other than the basics, but Bill (at least that was the name on my receipt lol) was super nice and explained everything to me in a way that was easy to understand. After a little back and forth, I ended up purchasing a Specialized bike in a really pretty sage green color. Bill explained the warranties, their commitment to servicing their bicycles, and even let me know that they're always happy to help or answer questions that come up after you begin getting more acquainted with the bike. While bicycles have become a lot more expensive since the last time I owned one, I'm very happy with my purchase! I took it out that evening and it was a ton of fun. The seat is a bit uncomfortable, as many probably are, but I'm so happy to finally have a good bike that fits me. Definitely appreciated the help and I would recommend this place to anyone that might be in the market for a new bike!

I went in to get a flat tire repaired and was charged $35. When I asked why I was so expensive the…read moreowner said the price of tubes had increased when I looked into the price of tubes the increase was not enough to charge $35 to change a tire. You would think that the shop owner would care more about the reputation of the bike shop and making an extra $15. Unfortunately capitalism is alive and well in the bubble.

Having had service done at BBW, I would not return or recommend anyone go here for service. My…read moremountain bike had a mystery creak, they "fixed" by tightening several bolts and cleaning the headset and charged me $100+. After I picked it up, it still creaked. I then took it to University Cycles where they spent less than 10 minutes deducing it was a loose brake caliber bolt and charged me nothing. Don't go to BBW when other shops like UC do a better job, with no cost associated with a quick once over.

Velofix was great! They got me on the schedule in Castle Pines less than a week of reaching out to…read morethem. JT (bike tech) was outstanding. Arrived early and serviced two full suspension mountain bikes with a basic tuneup. Also had to repair hydraulic brakes on one bike. Explained all the issues and resolved them. Super professional and personable. Will use them again for su Would highly recommend them to anyone. Great job JT!

No way to reschedule, get someone to answer the phone or actually get a password reset email. That…read moremeans, once you're booked an paid, you're stuck even if trying to reschedule an entire week ahead of time. That is shady.

Wow! I Just bought a new Asian e-bike, and put it together, but could not get it to turn on. After…read morecalling and/or walking my new e-bike to two other allegedly "the best" e-bike people in North West Denver (and being given a snotty rebuff from both because I didn't buy my e-bike from them) I called Elevated E-Bikes. Elevated dropped everything, took 10 minutes, looked up my bike on the internet, and helped me to get on the road! They have my business for life! Thanks again, Elevated!

I called James to discuss a top of the line Obrea Rise eMTB. We talked for about 30min about the…read morebike, my riding style and if the model I was interested in was a good fit. He was extremely knowledgeable about MTBing and the market of e-bikes. When I came to the showroom he spent over an hour talking with me and letting me test ride a model on the floor. We ended up building a custom eMTB bike and walked me through all the component specs options that fit my size and budget. It was a great experience and highly recommend James and Arvada E-Bikes!!

Would not recommend…read more I dropped my bike off 6 weeks ago and knew it was time for the dropper post to be rebuilt which they confirmed. I was told they'd get it rebuilt then contact me when it was ready. I didn't hear anything back and when I reached out yesterday that's the first time they tried to fix it saying they could send it off to be done locally. What were they doing the past 6 weeks?? I can't imagine relying on this place to services bike in riding season with any sense of confidence. While they blamed it on Fox for warranty issues, the first they asked about what year it was to see if it was recall eligible was yesterday, so it clearly was sitting there for 6 weeks collecting dust. Tried to keep business at a small shop, but very disappointed. Picked up my bike and will take my business elsewhere.

I recently got a board wax and my edges sharpened at Denver Bike and Ski Repair. My experience and…read morethe customer service was pleasant, and I got some good extra information on fixing two small chips with epoxy. The wax and sharpening was excellent! My board was flying down the hill the other day, and I could hear the edges really digging in to the snow. They are truly "sharp," and the shop even filled in a couple of dings on the bottom of the board. Given the work quality and price point, you can't go wrong here!

Great, quick service at home at a very reasonable price from Branded Cycleworx. So much easier than…read morewaiting for availability and lugging a broken bike to a shop.

I received confirmation email when I booked an appointment, received two reminders (one text, one…read moreemail) and waited for them to come and they never showed. I called the number that was on the confirmation email and no answer, no reply.

Ordered an eBike. Took delivery on Friday. After 1 ride on Saturday, the battery would not take a…read morecharge. WRCC could have replaced the battery, or kept the bike for a week troubleshooting. THEY BUILT ME A BRAND NEW BIKE in 1 day! This is what customer service should look like.

Over the years, I've purchased two bikes from this bike shop. They have always been super helpful…read moreand kind when I've needed anything. Today I'm writing this review because I was in a jam and had a mechanical failure and they were nice enough to take a look at my bike and try to help me out. Very much, appreciated them spending time with me even though that they were incredibly busy.