I called Kal to see if he could help repair my Echo gas weed trimmer. He doesn't work on them…read moreanymore because it's usually the same issue. He told me over the phone exactly what to do. Get all the gas out, pump the gas through the carburetor. Then let it sit overnight, replace the spark plug and clean the air filter. I really appreciate the time he took to help me out and without charging me a dime. I went to Home Depot and they had an Echo maintenance kit with the spark plug, new filter and a new fuel filter for $20. I installed it all in 5 minutes and followed Kal's instructions. It started right up and has been running great. I'll bring my chainsaws to Kal when they need maintenance. Highly recommended! Tom

I called Kal about our lawn mower that had stopped working. I described the symptoms and asked if…read morethere's a chance he could come and pick it up and take it to his shop and get it fixed. While we were deciding on the schedule, Kal told me that from what I described, it seemed as if the solenoid was bad. He recommended I first check the solenoid to see if that was the problem before spending money on having it serviced professionally in his shop. Sure enough, it turned out that the solenoid was the culprit. I replaced it and now the mower works. So, I'm very grateful to Kal for his free advice that saved me both money and time. It was also a pleasure talking to Kal; I enjoyed his friendly and calm approach. I highly recommend Kal for any small-engine service.

Taking the time to say their honest they come to you and are fairly fast I like the fact that they…read morecome to you it has been chilly out and nobody wants to work so props for that

By not being very smart, I created an unusual problem with my Kubota and Wickham did a great job…read moregetting me back in action. Louie was very helpful on the phone and by text, including offering ideas on how I might fix the problem myself. Finally required an on-site visit from Louie and Clint to fix the problem and I had them also do a full service. Easy to work with, good communication and efficient. I'll be using Wickham whenever I need tractor help.

I don't know anything about tractors but I needed one. After a bunch of research I decided that the…read morebest one is a Kabota and then I had to do the work to try to find a good dealer. Wow did I score! Gary at Wickham in Longmont was so helpful had such great advice and didn't try to oversell me one bit. And I should mention that he had tons of patience because I'm not that easy. And I'm still trying to figure out how to work everything and I didn't have the manual so I called him up and he spent whatever he could with me on the phone making sure that I'm OK. Then he said call me anytime I'm here to help! I don't think customer service gets better than that. But again I was surprised! Melissa is the person on the back end that does all the credit apps and she too was super helpful and patient. Made sure I was getting everything I should and saved me a ton of money with Kabota insurance and a great deal on the extended warranty. It does not get better. That is the place to go!

Jeff is great and always willing to help every time I call appreciate the service and honesty…read morehighly recommend for anyone who needs equipment or supplies

I've been using this tool rental company for a few years now. I stopped using them because about…read more80% of the time the tools that I rent would break down on me in the middle of a job. Super inconvenient for a contractor that works by themselves. I tried to give them another chance the other day after not giving them business for almost a year. Nothing has changed. They give me a broken concrete demo saw. Ended up having to leave the job early. Of course they cop the attitude with me and told me to never come back.

After leaving a review highlighting my dissatisfaction with recent visits to this store I am happy…read moreto report that the manager, Julio has implemented some great changes. I received excellent customer service from several associates during my last visit. I noticed that the grain storage area was tidy. Thank you, Julio, for addressing my concerns and making our local store easy to support.

I wish there were Negative Star ratings available. This store has the worst customer service I have…read moreever seen. I sat in the managers (Julio) office on March 17th, 2023 and placed and order for an item from Behlen Country. He said 6-7 weeks. At 7 weeks I called only to find out he never placed the order. So on May 2nd, he had Gary get in touch with me and Gary said he would place the order and it would be about 6 - 7 weeks. I just called on June 5th to check on it and Gary never placed the order. Claimed I said I didn't want to wait 6 weeks. Told him he was out of his mind. I have 42 animals waiting on that item to arrive so they can have additional living space. Why in the He!! would I say no to the order. These people must be smoking some the wacky weed. The store has set our ranch back now 12 weeks and it will be even further back by the time we find another business that can get this item for us. I will NEVER spend another dime at Bomgaars if at all possible, and especially at this location. Both of these idiots need to be on the unemployment line.