Really nice guy, we were psyched to find him, since he is not a big company and much more…read moreaffordable than other quotes we had gotten. He didn't charge for the initial diagnosis, but wanted us to prepay him for the part he had to get, then he would come install it. $330 paid, 6 weeks later he still hasn't fixed it, we have left multiple messages and decided to give up at this point. Thank god i had an invoice and was able to dispute this with the bank-- no money lost in the end but seriously, this is just unacceptable :(

On July 27 I called and scheduled a service appt for July 29 before noon. On July 28, he texts me…read morehis notes were damaged and needed to confirm our appt time for July 29, where he says let's make the it from 10-12; then changed again to 11-12 arrival time. July 29, at 12:30, 30 minutes after the scheduled arrival time I texted for his status. He responded an hour later at 1:30 he was delayed and now on his way. He quoted $285 for service and parts and would be back the next day between 11 and 12. On July 30, at 12:41 - again - 41 minutes after his quoted arrival time, I text for his ETA. 30 Minutes later he responds he will arrive between 2-4. He came and did the work, but now the price has gone up from $285 to $320. After a few weeks, I started experiencing similar problems to the original reason he came out and sent him a video of the noise the dryer was making on September 26. He came out again September 28, had to order another roller kit and would come back again September 30. He no showed again on September 30 within the agreed upon time frame and again I reached out for his ETA. Didn't hear from him again until October 2 that he had to leave town. I tried to schedule him for October 12 and never heard from him again. I called and texted on December 13 that my dryer is now completely inoperable and he responded on December 14 he could come December 19. I opted to call it a loss with this guy. I've just had another company out who tells me the belt Alma Appliance Repair put in was installed backwards, the rollers that were just installed were also done so incorrectly and I am now spending another $305 to fix what this guy did incorrectly in July. My new repair man said the work done by Alma nearly destroyed the motor in my dryer. All in all, he is very unreliable and hard to get a hold of. Not to mention, it appears all the work he did was done so incorrectly. I would stay away from Alma Appliance Repair.

Brad responded within two days and was on-time. He diagnosed the problem with our dryer, got the…read morereplacement part, and was done with the repair in less than two hours. He was very courteous and helpful - I will recommend him to my friends and co-workers - excellent work at a fair price!

I had some AC coolant lines punctured by a siding contractor by mistake…read more I called a variety of companies and am SO Lucky I found Norco Zack Olsen was amazing to interact with- awesome communication, knowledgeable, timely and convenient. BUT THE MAIN reason for my joy is they literally saved me over $1950.00, compared to the 1st price I got for the exact same job. If I ever need any Heating or Cooling experts Norco is who I will call 1st and You Should Too! I feel Blessed to have found them!!! William I.

I am an 80 year old widow. I own a home in greeley but live in Denver. When having all power…read morerestored & inspected, was distressed to find out that the gas water heater would not light. Aron , of A-1 Heating & searched all possible reasons and found a part that had been installed incorrectly/ He then cleaned the gunk & Stuff and fired up my old water heater before the Freezing temperature hit tonight. Thanks to Aron for trouble shooting and great communication with Me.. MS P.White. 1/30/26

Wow, I don't know where to start. I couldn't even get them to come out and take a look. The short…read moreversion--if you are in trouble I would look elsewhere. This happened just today. Our air system is out and we have pets and young kids so getting it fixed is a priority. When I called them their system pushed me to text with them, which I did. The conversations went overall well, and they were going to get back to me later in the day. Hours later with nothing, I text back. Answer--they have been really busy. I could wait or call if I wanted--not exactly useful. My wife called and the dispatcher claimed straight up that the person she was speaking to was personally handling those messages all day, but for some reason mine didn't exist. Wait, what? I just texted you 5 minutes before she called so it clearly wasn't you. I texted back and asked why two different people were claiming they were talking to me, and the response that I got was that they would get back to dispatch to deal with the confusion (not dealing with the identity mix up), and that I could pay double for an emergency call. Finally the texts changed, and someone new introduced me and informed me that I was talking to their useless AI system all day, which is incredibly irresponsible to do and not disclose. So, yea, we have wasted an entire day talking to their stupid AI system (without knowing it), and it was happy to tell me what I wanted to hear for hours (in an 87 degree house) without actually providing me assistance. Best news? They told me that they could still get to me on Monday--only three more days of 90 degree indoor heat! If I could go back I would certainly call someone else. Edit: Called a company in a neighboring town. They had someone here within an hour. The part that needed replacement was obvious, and someone could have picked it up today if I hadn't dealt with this dishonest garbage. Now I have to wait until Monday because it is tool late in the evening to order it. So, cool, they have officially messed us up through at least Monday (assuming everything goes OK).

So nice to find a plumber who is knowledgeable and trustworthy. Kirk was able to come out the same…read moreday and fix the issues I was having. He was affordable and did an outstanding job.

Great service. Easy to reach. Fast response. Friendly. Fixed problem quickly. Highly recommend.read more

Great communication and customer service. professional design and clean installation. Milton was…read morevery knowledgeable and highly recommend!

Dave and his crew went to great lengths to honor my Lennox warranty. Highly recommended.read more

I realized full well that I needed a new heat filter but they were the kind that you had to get a…read moreprofessional to replace here at my grandmothers house. Her furnace seemed new to me but according to the guy from R&H her furnace was old enough that they did not make parts for it anymore. I would not have even thought about getting a new filter since I am moving. Of course as luck would have it I came to a very cold house after the holidays up in Wyoming. Not only did the furnace need new filters but a new motor as well. Good thing they had those old motors in stock! Of course this would happen just before I leave. The gentleman that came out was professional and got the furnace going again. Since it was so old though he suggested that a new furnace should be considered in the future. Great.

I love family businesses like theirs, but I recently had reason to go into my crawl space, and…read morediscovered that they routed the 60A 240V circuit using the J hooks which carried Cat6 Ethernei throughout my house(!). This is a complete no-no as it seriously interferes with high speed communication on the Cat6 wires. By doing this, it lengthened the wire run by 20 feet or so. Given the price of copper at the time, that raised the price a bit. In addition the father is one of those guys who feels the need to insult and mock you. They also misinstalled the connection at the breaker box, causing the circuit breaker to flip when I charged my car, so they had to come back to fix it. Tesla recommends 60 A breakers, and they insisted putting in a 50 A breaker. It was a struggle to deal with them, and now I'm going to have to reroute the wire and hire someone else to fix it. Given what they charged, that's pretty aggravating.

Did a great job. Super responsive and very professional and nice. Got the job done quickly and…read morecost effectively! Highly recommend this business.