Let me start by saying for 8 years I loved this dentist's work and recommended several people to…read morehim. That was before Westhafer Jr joined the practice with Sr Westhafer. When Dr Westhafer Jr. Joined the practice fresh out of med school he of course lacked the polish and skill of Dr Westhafer Sr, but I had been so happy through the years that when Jr failed to properly fill a cavity deep enough under the gumline.... I didn't complain or say a word. The work was already done and I just wasn't going to say anything and have to redo the work until it gave me problems, however.... The next time I had an appointment with Dr Westhafer Sr, he immediately saw the problem and began to redo this tooth and "fix" it. Which would have been fine, EXCEPT for the fact that upon finding the incorrectly filled tooth he began work on it without my consent and didn't notify me that since the tooth was worked on so recently that it was ineligible for any insurance coverage. Because technically this tooth had already been paid for. An unexpected and UNINSURED bill would be bad enough... But he had already began work on the tooth before he finally notified me insurance would not cover it... But in general I'm very easy going and even this could have been tolerable.... However this was apparently obviously NOT the first failed work of Dr Jr that had been found since Dr westifer senior began to become extremely unprofessional and RANT at me CONTINUOUSLY about how he could not keep doing dental work for free to fix this stuff and he would be charging me full price without insurance. So obviously other patients had had similar situations. He then went on to practically belittle me for my admission that I did drink one can of cola a day, and started scolding me about how that single pop a day obviously must have caused this. (Keep in mind this was the first cavity or work I had needed done in over 5 years, the last two years of which I had been experiencing severe stomach and vomiting issues multiple times a day and had repeatedly discussed this with the dental team over concern of the potential damage that was being done to my teeth from the stomach acid. ) Even drinking my sinful one can of pop a day and my teeth getting coated and stomach acid at least 10 times daily only cavities or damage I had had was the single cavity and then the botched filling of said cavity. I left the dental office that day with an exorbitant bill, practically in tears from the unwarranted criticism, feeling humiliated, belittled and shamed. In summary, in trying to cut Dr Westhafer Jr some slack since he was learning, I was out hundreds of dollars and treated like garbage (or the scape goat of his frustration). And of course now I also need to find a new dentist. ​

From the owner: Now accepting new patients read more

Dr. Kline and his staff took great care of my HOH elderly mother with a partial top and bottom. She…read morelooks beautiful Dr. Kline was referred to us by my late mother in law who had been a patient of Dr. Kline for a few years she had a whole set of dental implants a few years back and they were a perfect choice for her and looked fabulous until the day she passed . Now im in need of dr. Klines services . I hope he is taking new patients

I just really love the people in this office, and Dr. Kline is a wonderful dentist! I had a…read morefractured molar, and he said I could have it looked at by an associate who could better tell if I needed a root canal by using a huge microscope. Thankfully I did not need a root canal and saved a bundle of money. Then Dr. Kline put a crown on my back molar and also sanded down the upper tooth so my bite was right. Dr. Kline is down to earth, very approachable, and is outstanding in discussing what is needed, and what may not be needed in dental treatment. He is outstanding in being sensitive to whether the patient feels any pain. He is very, very careful and pays attention to the patient, in order that the patient is not experiencing pain and when he worked on me, he pulled away when he could tell I began wincing and one time during the procedure he asked me if I wanted to "be numbed", or if I was going to be okay; things like this. He also is very good at understanding what you say when your mouth is full of dentist tools. I just really felt this is such a special, caring place. I have recommended this dentist to people, already.

They Canceled my grandmas appointment 45min before arrival. Extremely rude and distant…read morereceptionists. They wouldn't even look me in the eye. Telling them my 90 year old grandma was in pain and needed treatment asap was met with patronizing behavior. Was told the dentist was ill but a jaguar was parked in the lot. Ended up taking my grandmother to Jennifer Jerome on brown street. Amazing place. Coincidentally, they tried to get my grandmother's records from 2K dental and they would not release them. Apparently, even this dentist office has tons trouble with them.

I love Waterloo Dental (now known as 2k Dental). The staff are great and very nice! The quality of…read morecare is amazing!!

Super unprofessional!! Cancel appointments a week before & have no reasoning!! Not trusting them…read morewith my teeth when they don't even know simple knowledge about why an appointment would be canceled then can't even get a hold of the doctor to figure out why either super waste of my time!!

First of all I was not happy that I had to be awake for my full mouth extraction, but I sucked it…read moreup. The bottom teeth came out smoothly, but the uppers took awhile. My jaw was killing me from holding it open so long. Then I feel scraping, he started filing my bone which was a shocker. Then he gave me a prescription of ibuprofen and Tylenol which is perfectly fine. But after all that you don't get any painkillers at all!!!! At my normal doctor I get one tooth pulled and they give me five day supply of pain mess. All my teeth pulled, filing of my bone, stitches, no pain meds! You have to suffer. So I was crying the whole way home wondering how I was going to overcome this pain. So just a heads up on the pain meds. But I'm 6 days out now and I have to go to work tomorrow and I'm running low on my ibuprofen and Tylenol. I call them twice to see if they could give me a refill, so I can get through the day at work, and no response. Actually the woman at the desk told me he probably woild not call in a reflll​ for ibuprofen or Tylenol . So I'm not happy with the service and the non regard of their patients. Really I can't have Tylenol what is the issue????

My husband had a dental emergency on a Saturday. He is a patient at Austin Park, so I attempted to…read morecall their emergency line 3 times in 24hrs. After the 3rd call, I didn't receive a call back, but a text stating "Emily, yes, received calls but unfortunately we are out of town until Thursday morning. We are unable to call in pain meds as well , if you are able to find someone Monday I would try and secure an appointment." This text would have been very helpful after the first voice-mail I left on the emergency line. Now I know that they received the messages, but didn't bother to help us and give us the guidance we were desperately needing. I never asked for pain meds because my husband had already gotten some from the emergency room (that he had to go to because we didn't know what else to do). I called another dentist's emergency line who called me back immediately on a Sunday and was able to see my husband in the office the next day. He had exposed nerve and infection from a broken molar. This would have only gotten worse if the dentist (who didn't know us at all and did not have to take in an emergency patient) hadn't helped us. This experience showed me that the dentists at Austin Park Dental does not care about their patients. If they did, they would have helped us in our time of need. We will not be back to their office and urge anyone reading this to seek a different office as well.

I took my kids to Austin Park Dental about a year ago for routine cleanings and I wanted them to…read moreremove a supernumerary tooth that one of my children had. At the end of the appointment I was told that both of my kids had 2 cavities each which would need to be filled at another appointment. I was also told that the child with the supernumerary tooth would need extensive orthodontic work, because that tooth absolutely could not be pulled. She has perfectly straight teeth, so there was no way I was about to agree to cosmetic dentistry without a second opinion. I took my children to a new dentist and SURPRISE neither of them had any cavities! And that supernumerary tooth? A simple extraction handled it. Austin Park Dental is a joke.

My experience was great and they worked with me and were very patient as I'm terrified with the…read moredentist.

Scheduled an appointment to get my teeth cleaned. Was told I had periodontal disease with a bill…read morethat was going to cost me $1,000. I quickly denied that and went to my regular a month later when I returned home. My teeth were perfectly fine and did not have anything close to periodontal disease. Don't waste your time here, seems like a scam 100%.

I was a little off put when I had to wait over a month to have a tooth extraction. DDS Kristie…read moreEngler might be the best dentist I've ever visited. She and the assistant was super patient because I hate needles! She was very clear what she was going to do and the procedure was so fast. The numbing was literally the worst part. After numbed, I dont think I was in the seat for more than 20 minutes and she extracted 2 teeth.

I am amputee confined to wheelchair; I go to AxessPointe for dental and they are just Awesome…read more Everyone working at c/i very friendly and the dental/xray rooms all easy for a wheelchair to navigate. The Dentist is very Kind and she always asks you if feeling any pain/discomfort. Everyone helping her are also very kind. The sliding scale helps soo much when on disability ins.

Doesnt understand craniofacial issues affect the secondary bite. Disappointing. Was abrasive when i…read moretried to describe again about my bite misalignment and jaw slipping

I went to the Next Door app about a month ago because I desperately needed a good local dentist. So…read moremany of the responses recommended Norton Family Dentistry. I went in and was initially impressed with the front desk people. They are so pleasant and not staring down their nose if I worried about paying for the service. First, it was so much less expensive than dentists I called to have a single tooth pulled. I was never left alone and the person (I am horrible remembering names but I will never forget how awesome she was) that stayed with me and took X-rays made a calm happen right away. I say that because I do not, or I should say, did not like dentists or doctors in general. But....when the dentist came in, he treated me like I've been there a thousand times and calmly suggested a treatment plan. I feel like a turn coat when I have to admit, there is a dentist that I trust....like immediately. The treatment plan could have included expensive root canals, but the Dentist explained the best course of treatment, far less painful in my mouth and wallet. So thank you everyone on the Next Door app and i hope this review helps someone find a good local dentist if you are anywhere near Norton, Ohio. I found my new Dentist.

I needed a consultation on dental implants. Dr S. was very patient and imformative. I have nothing…read morebad to say about thme I am very happy so far with my implants.

DONT DO IT!!!!!!!!!!!!!!!! Find some where else to go. Support staff is GREAT, but the dentist is…read moreHORRIBLE

Highly recommend! Staff are exceptional - professional, courteous, and knowledgeable.read more

Every visit is a pleasure. The staff treats you like family. Dr. Kurzawa is top notch and is…read moredefinitely the perfect Next Generation from Dr. Perko. They're always accommodating and helpful!