-20 stars My mother has been waiting 2 YEARS for an…read moreavailable appointment to get her teeth done. Yes 2 years. I wouldn't send a dead dog to this facility.. Apparently my mother is not important enough to be seen.

I am revising my 5 star review after my endodontist, Dr. Anita Aminoshariae Professor at Case…read moreWestern Reserve, discovered that a small piece of cotton was left underneath my crown by Dr. Garett Patterson.

They withdrew almost $300 out of our bank account without our awareness that they were going to do…read morethis. They stated it was from something that wasn't covered by insurance. This was an additional payment from our monthly payment around $100. They should have let us know that something wasn't covered and asked how we could pay for it. Should be illegal! Definitely unprofessional! Update... After calling the insurance company to find out what wasn't covered, I found out that the insurance company hadn't paid for several months, claiming that they didn't receive any claims for those months. The office reversed the withdrawl and was willing to apologize for not informing us of the communication (or lack of) between them and the insurance company. Dr. Barnett and his staff are wonderful and we have loved our treatment there. It was unfortunate to have this unexpected hassle today, but it was resolved to our satisfaction.

Awesome experience!!! I went in to get my retainers checked after being out of braces for over 10…read moreyears. It didn't cost me anything to go back and they have a lifetime guarantee on retainers. They replaced my old and beat up one at no charge to me! I was so excited. From having an expander as a kid, to braces, to now in retainers, I can definitely recommend Dr. Barnett and his team to anyone. I will definitely be taking my future kids to this office.

Doesnt understand craniofacial issues affect the secondary bite. Disappointing. Was abrasive when i…read moretried to describe again about my bite misalignment and jaw slipping

I went to the Next Door app about a month ago because I desperately needed a good local dentist. So…read moremany of the responses recommended Norton Family Dentistry. I went in and was initially impressed with the front desk people. They are so pleasant and not staring down their nose if I worried about paying for the service. First, it was so much less expensive than dentists I called to have a single tooth pulled. I was never left alone and the person (I am horrible remembering names but I will never forget how awesome she was) that stayed with me and took X-rays made a calm happen right away. I say that because I do not, or I should say, did not like dentists or doctors in general. But....when the dentist came in, he treated me like I've been there a thousand times and calmly suggested a treatment plan. I feel like a turn coat when I have to admit, there is a dentist that I trust....like immediately. The treatment plan could have included expensive root canals, but the Dentist explained the best course of treatment, far less painful in my mouth and wallet. So thank you everyone on the Next Door app and i hope this review helps someone find a good local dentist if you are anywhere near Norton, Ohio. I found my new Dentist.

Let me start by saying for 8 years I loved this dentist's work and recommended several people to…read morehim. That was before Westhafer Jr joined the practice with Sr Westhafer. When Dr Westhafer Jr. Joined the practice fresh out of med school he of course lacked the polish and skill of Dr Westhafer Sr, but I had been so happy through the years that when Jr failed to properly fill a cavity deep enough under the gumline.... I didn't complain or say a word. The work was already done and I just wasn't going to say anything and have to redo the work until it gave me problems, however.... The next time I had an appointment with Dr Westhafer Sr, he immediately saw the problem and began to redo this tooth and "fix" it. Which would have been fine, EXCEPT for the fact that upon finding the incorrectly filled tooth he began work on it without my consent and didn't notify me that since the tooth was worked on so recently that it was ineligible for any insurance coverage. Because technically this tooth had already been paid for. An unexpected and UNINSURED bill would be bad enough... But he had already began work on the tooth before he finally notified me insurance would not cover it... But in general I'm very easy going and even this could have been tolerable.... However this was apparently obviously NOT the first failed work of Dr Jr that had been found since Dr westifer senior began to become extremely unprofessional and RANT at me CONTINUOUSLY about how he could not keep doing dental work for free to fix this stuff and he would be charging me full price without insurance. So obviously other patients had had similar situations. He then went on to practically belittle me for my admission that I did drink one can of cola a day, and started scolding me about how that single pop a day obviously must have caused this. (Keep in mind this was the first cavity or work I had needed done in over 5 years, the last two years of which I had been experiencing severe stomach and vomiting issues multiple times a day and had repeatedly discussed this with the dental team over concern of the potential damage that was being done to my teeth from the stomach acid. ) Even drinking my sinful one can of pop a day and my teeth getting coated and stomach acid at least 10 times daily only cavities or damage I had had was the single cavity and then the botched filling of said cavity. I left the dental office that day with an exorbitant bill, practically in tears from the unwarranted criticism, feeling humiliated, belittled and shamed. In summary, in trying to cut Dr Westhafer Jr some slack since he was learning, I was out hundreds of dollars and treated like garbage (or the scape goat of his frustration). And of course now I also need to find a new dentist. ​

From the owner: Now accepting new patients read more

I made an appointment to see this dentist, and that was my first mistake. 1 days before my…read morescheduled appointment, their office began calling. And I mean calling. Over the course of 1 day, I received 5 calls and 3 voicemails - just to confirm my appointment! I couldn't answer my phone that particular day, and so I was flabbergasted at voicemail after voicemail with them begging me to call back to confirm. I called back all right, and told them that harassing their patients while at work had completely driven me away, and canceled on the spot. Though apologetic, it was explained to me that the "dentist's wife" had a policy that her employees had to call as many times as necessary until they got an answer. How annoying. Does she know how money hungry and annoying that is?

From the owner: We are proud to provide a state-of-the-art facility for the highest quality dental care available…read more It is one of our top priorities to protect the well-being of our valued patients. For this reason, our office meets and surpasses all OSHA Occupational Safety and Health Administration and CDC Center for Disease Control standards. We are confident that you will feel right at home in our office as we welcome all patients as if they were family.

Very helpful here! Excellent staff! I'm always treated well here. Everything is always explained…read morewell too. Very good care!

If you have to be sedated because of anxiety etc., I highly recommend. And Dr. Raymond is very…read morethorough.

As a 100% combat disabled veteran and purple heart recipient I do not recommend Dr. Dominic Hohman…read more I was referred to him by the VA in February for an issue with a root canal. He wanted to have a 3D scan of my tooth before he removed a crown or took an impression to verify whether the root was fractured. His "Colonel" at the VA since did the 3D scan and redid the root canal yesterday. The VA advised me that I would need to get a new crown installed within the next two weeks. However, when I called today to make that urgent appt I was told that Dominic is booked up until July 18th for "VA patients" and that the office manager was out today. It's a sad state of affairs when Veterans like me get the shaft and yet civilians get preferential treatment.

I have been a patient here for the last 5 years and they are fantastic. Dr. Hohman is professional,…read morekind and talented. Whether it's cleanings, fillings or crowns the whole office has always been attentive to my needs. The Hygienists do a great job and are so polite. The front office staff are the best around. They are always so nice, informative and willing to accommodate my work schedule. A dental practice that is professional in every way. If you are looking for a new dentist, look no further than this office.

I don't recommend at all. The receptionist is annoying, the office manager is rude and the Dr. Is…read morearrogant as they come. A waist of our time.

Dr. Brian is an excellent orthodontist! I got aligners and have been very happy with the results…read moreso far! Very caring staff and comfortable office environment! They have really done a great job already correcting problems with my bite which needed adjustment to make my teeth strike one another more flush when I chew and this is the biggest deference with going to an proper orthodontist for aligners rather than ordering them from a regular dentist or opting for cheaper at home impression kit. Very worth the investment to do it the right way! Look closely can you see them?