Customer care, understanding, service and quality always 110% ! Follow-up and value a plus.read more

Conlin has damaged trees in our backyard, destroyed our wooden fence, and damaged our grass and…read morehelped themselves to our lawn. They do whatever the person who pays them asks them to do with no concern towards the adjoining neighbour or the law. So they drilled rock into the back of our neighbor's yard to make it more dry during the pandemic and took out every single one of our fence posts ($2000 to rebuild fence). They leaned over our back fence and trimmed our back trees to the point that one became a tall stump with no top (it still exists, as a tall growing stump). And, they've trimmed my beautiful Maple tree on our side yard to the point that it started to lean on our garage, once again with their workers leaning over the fence line. I had to hire a service yearly to try to balance out their trimming, but they lean over my fence line about 3 feet into our tree and leave the tree branches on our side. I don't know if they know anything about Illinois laws regarding tree trimming--I'm guessing not. The icing on the cake was seeing their men on my driveway treating my front yard, without my permission, on camera, only because my neighbour (who has residency in Turks and Caicos Islands) asked them to put weed killer on my front yard. Unethical company. My tree company will not touch trees belonging to the neighbors. They've also installed a sprinkler in our front yard (?!) I had to put in a front yard fence to keep them off my lawn. I now have outside cameras and I've given them notice that I'm recording their workers (who of course all don't speak English no offence) trespassing on our yard. I get it -- neighbors can be not so great, but it's amazing what this company will do, in the name of making a buck. It's not like any of this would have happened if a normal landscaping company with ethics was doing the work. Something really is "off" re this company and when I try to speak to their workers, none of them will speak to me. I have to contact the owner every single time via phone or email. Who leaves workers with a tree elevator that lifts them up, with no English speaking person on the crew, and then they're lifting the person over the neighbor's fence to trim the neighbor's trees and I have zero time to even stop them. They only stop, actually, if you start videotaping them. And, then, they wait, and continue, if they think you're gone. Anything goes!

Mauro & Leo came over and did a great job. They were very thorough and the pond "sparkled" when…read morethey left. They cleaned up after they left. Very happy with the job they did.

I contacted the company to get an estimate and Hector got right back to me. He gave me a ballpark…read morenumber but said he would get back to me to schedule the estimate. That never happened. I texted him and did not receive a response. If you don't want the work, just say so.

Ware designed and built a berm in our yard with a variety of trees and plants. We could not be…read morehappier! Every person we worked with was knowledgeable , personable, and patient. Greg, Head of Sales, visited our yard and listened to what I needed. He even walked with me to a yard in our neighborhood that had a berm I liked. His design is beautiful! Gabby and Di are two employees who worked with us on scheduling and other various office tasks. They were very patient and personable. Aaron and Geronimo, two landscaping managers visited our home repeatedly checking on final plans and during the installation. And the crew was fantastic! They went above and beyond. Every step of the way this company made sure we were happy with the project. The cost was very reasonable. We highly recommend Ware Landscaping!

i called for an estimate to bury my sump pump. They told me any job like that is a $4000 minimum…read more wow! Found a licensed plumber and licensed in drains to do it for less (he charges $42 per foot). Not sure why they charge so much without seeing the job

I was really disappointed with the overall quality of my plants. A couple of bushes and one…read moreevergreen died in less than a year, and Amy sent me a quote for 1/2 of the plant per her warranty agreement. The supposed cost of the tree was much higher than the year previously. And, you shouldn't need to replace so many items within a year of installation and not have them covered by the landscaper. I would not recommend.

We loved the plan and the support to make it work. We had many questions and was given honest…read morereplies, not just what the customer wants to hear, to insure we were successful. They were also flexible to allow us to change the plans as needed. Customer service was excellent. Will certainly use Sandy again.

We have been working with Vince for years on a number of landscaping and stone work projects. At…read morethis point he seems like an old friend and he always guides us with his creative ideas. We have had him do a fire pit, flagstone walkway and an entire new front entrance. The pictures speak for themselves. He has also had his crew plant some new trees for us.

We hired Vince this past spring to do a number of projects in our back yard. He installed two rock…read morecreeks and two hard-pipe downspout drains to help our property drain better. He also re-graded a portion of our yard, installed some new sod, as well as completed various other plantings and mulch. Overall, we were very happy with Vince's work - and he is a real pleasure to work with. Contrary to most contractors I meet these days, Vince actually takes the time to listen, keeps his word, and fixes anything that was not done to your exact specification. Although we have only hired him once, I cannot see myself hiring anyone else in the future for our landscaping needs.

They completed a beautiful patio and have great customer service. Check out their website for…read morepictures http://www.sunnylandscapingandpavers.com They are very helpful with planning your vision.

Poor quality workmanship…read more The lighting broke after the 1st winter. After Dan ignored my phone calls and didn't come out to fix the problem, we had to hire another company to fix the lighting. We found it the reason it broke was because it wasn't installed correctly. Bricks are coming off the porch, sidewalk and stairs, and Dan is nowhere to to found.

Review is based upon customer service not the work performed since we never made it that far. I'm…read moresure they do 5 star work, but here is my story. Jim is the consummate professional. He showed up to evaluate a remodel for our front yard. Jim is very smooth and highly professional and very knowledgeable. He did his evaluation of our front yard on September 6 and said he would get back to us with plans and an estimate in a week or so. After no word for several weeks we reached out to his office and they responded by saying someone would be in contact for a presentation. That was September 22. Still heard nothing back. In Early December, we called back to his office. Didn't get a live person but left a message stating if they were not interested in our project just let us know so we could move on. Well now its January and still no response. I'm sure he does great work because I've seen his projects and completed work. It is high quality and beautiful. I suspect our project wasn't big enough for Jim or wouldn't generate enough revenue for him. And that's ok, but have the decency to get back to us and tell us. This is a quote from their web site: Jim Rose began his landscape experience as a young man working on his parent's patio at the age of 17. Jim realized quickly he had what it took for quality craftsmanship and detailed design. He went on to earn a degree from Eastern Illinois University in Science. During his college years, he continued to do small landscape projects using the skills he learned while working in the industry. His attention to detail and quality workmanship were evident even during those early years. With much prayer and thoughtful encouragement from his family, he chose to try his hand at self-employment in the Green Industry. It makes Jim seem like the all-American guy. But I guess for some reason he chose to never respond back to us. Thankfully, we have choices and I guess we will look for someone else who is interested in us little people. Funny thing, we were actually prepared to spend a lot of money to redo the entire front of our home.

It's been almost 2 months since our front yard was transformed by Jim and his crew and it has…read morealready brought so much joy to our lives. We moved to the suburbs about 3 years ago and I am pretty useless when it comes to anything close to landscaping having spent all my life in big city high rises. We live on the Dupage river now so if there was anything we would have wanted to spend money on, it would have been the back yard but my frequent annoyance with our driveway and my incorrect assumption:) that it would be a smaller project lead us to Jim Rose. We went with Jim even after paying another company $2500 in design fees as in the end it boils down to your comfort level and Jim's confidence, flexibility, creativity and easy going personality won us over. It started with the design and budget. We tried to negotiate into our ball park and in the end we ended up spending 6% over our budget mostly because we changed our mind on something or did not account for certain items such as light fixtures and sprinklers. The job included a complete transformation of our front yard, removal of concrete (an external gut job)new pavers, expansion of driveway, a new custom mailbox, lighting upgrade, sod, a front paver patio, new plants/trees, sprinklers .... The Works. All this cost us a fortune and Jim was honest and upfront that his services are not cheap. Our main surprise was that the personable small business approach underscores how big an operation he is running. JR has most of the workers on payroll so there is very little subcontracting hence getting people to come over to address any of our concerns was painless. Jim was extremely responsive and we interacted via text and phone calls. Our front yard is now the centerpiece of our neighborhood and almost all the neighbors have stopped by completing us on a beautiful job. If you are like us with very few creative ideas-about what you want and looking to put your faith in a reputable company that takes pride in their work then Jim Rose is your guy. I have posted some before and after pics that certainly don't do full justice to this art work given my bad picture taking abilities on my phone. Also, apologies for the long review but i hope that it can help someone who is about to spend 10's of thousands of dollars and picking the right company is the most important decision in this process..

Way overpriced. But, that's my opinion. You tell me. 750 square foot brick patio that needed to…read morebe regraded, put back the same bricks (not new) and power wash, sand and seal. Was quoted $25,000 by Laz. That's 33 per square foot for repair with the only materials needed was sand and sealer. (maybe $500 total). 5 days work at $5K per day? Really? Got a second estimate, and hold onto your hats. $9,000 for the identical same work, nothing changed but the price and now down to $12 per square foot for just repair work. And that company is almost done with patio and looks fantastic.

Incredible attention to detail, professionalism, timeliness, and creativity are all things you will…read moreget when working with Laz at Nature Green. We approached Laz with a unique project that involved getting rid of a deck and having just one large continuous space with a grand staircase leading down from a high back door. He went above and beyond our expectations. Not only does his team do an amazing job, but he is very responsive and easy to work with. We had many questions before and during construction and Laz always addressed them right away. We have already received many compliments on our new patio and I would highly recommend Nature Green to anyone looking to enhance their outdoor space.

This guy is a stroke. Promises- promises and doesn't follow through. I still need some trees…read morereplaced and he says he will handle it. That was 2 years ago. And don't let this goof build you a grill. The thing still works like crap with rain water getting in it. But he says that is normal. Typical landscaper telling you he will do the work and warranty it UNTIL you pay him. Then you will never see him again. Now that I think about it, I might sue him!!!

I used Jeff's for my lawn mowing service last year, which looked great, much improved over what I…read moreused to do. So this year I continued the mowing service and had them do a Spring Clean-up and some plantings, paver patio power washing with new poly sand. My place never looked so great, I find myself looking out the window several times just to see the wonderful transformation. The crew was fantastic, hard working, only took a lunch break. I would highly recommend, and I will continue to use their company! Ken P.

Stay away. I'd give zero stars if I could. Mow It All damaged our children's swing when they hit it…read morein July. Completely ripped apart one of the legs. They called me to report and said they would fix immediately. 6 months later and they've done absolutely nothing but dodge my phone calls. We later saw that they have damaged our brand new fence as well as hit our house and damaged our siding. I've been calling them since August and can't get a response. I've been told they'll come and look at the damage, I've sent photos....and nothing. Their owner is legitimately dodging us and lives in the same subdivision. They have zero respect for customers and continue to lie to us. Save your money and go elsewhere. They are nothing but problems.

Worst landscaping company I ever encountered. I used them for lawn mowing. They damaged my fence…read moreand sprinkler head. I contacted them for resolution but I was told they are not responsible for the sprinkler head and even refuse to apologize. They promised to repair my fence however I waited 8 months without response (still not repaired). Strongly not recommended, stay away!