I like Dr. John Boain and some of the staff but his billing and scheduling appointment, sucks…read more Especially Donna, she always submits the wrong billing code, and I always get a bill after treatment and I also have to pay up front at the time of service and still owe after treatment which, they don't tell me in the office. I'm like what do my insurance cover? So, pay attention to your EOB and bill before making a payment. When I have called to schedule an appointment with Donna, always tells me, we don't have an appointment available till four or five months from now. I'll go on the Boain website and see a lot of appointment times slots that's available less than a month to schedule. Terrible billing and scheduling department. It's best to self-schedule your appointments online.

Love Boain Dental. I've been going for more than 30 years. I even drive from eureka to see them.read more

I have been a patient of Dr. Chris Wolken for 10 years or so and have had some relatively…read morecomplicated dental issues during that time. Dr. Chris and the staff have done excellent work while always being professional and friendly. I would prefer if they were in-network with my insurance, but I've been satisfied with their service so I'm willing to pay more for it.

Very sneaky people. I was in pain due a tooth and just wanted an exam. I was forced to do the "New…read morepatient intake" not informed that they were out of network (Found within my insurance providers app). Forcefully charged 1/4 of my insurance policy maximum. I was very vocal over the fact I didn't have much to work with yet they thought they'd not tell me that and send me with a "dental plan" that required me to afford $15,000 for a singular root canal and a few crowns and periodontal treatment.

Being in my sixties, getting Invisalign was a big step for me, and a two year commitment, because I…read morehad a few things that needed to be addressed dentally. Now that I'm 6 months on the other side of it, I can say- it was the best decision ever, and I love my new smile and straight teeth. Dr Jon and Dr Brian and the whole team were wonderful to work with and they explained everything so well, I followed along no problem. I highly recommend them to anyone nervous like I was about entering such a long time commitment. It was well worth it.

I had a class three edge I developed. Whereas my upper and lower teeth were hitting dead on. Dr…read moreShanker recommended a surgeon in Columbia Missouri to help us fix the problem. It was the best combination ever, Dr Adam Andrews working with both Dr. Shankers. I know multiple family members who have gone to Dr. Shanker over the past 40 years and have never heard of a bad experience. Highly recommend! 5 Star

I only recently started visiting Premier Dental having been referred by my primary dentist. When I…read moretell you that the staff here are amazing, believe me. They made me feel as though I was a million dollar patient. They went far above their duties to not only help me sort out my insurance issues but also to make sure that I was comfortable and pain free while my surgery was being performed. The Dental Surgeon, Dr. Alexander, is one of the most personable professionals l that I have come in contact with. He treated me as a person and not just another patient. When I had a problem obtaining my prescribed medication after office hours I called his answering service, not expecting a solution until the office reopened on Monday. I was surprised that within an hour of calling the service I received a call back from Dr Alexander himself. He even gave me his private cellphone number in case anymore problems should arrive. Who does that in 2025? As much as I try to avoid the dentist, I can't wait to go back.

So I called to make an appt for a checkup and to get a bonded facing that fell off but I was told I…read morewould be considered a new patient since my last visit was 2019 and they aren't taking new patients but they could fix the facing repair since it was work they did so I called back to schedule and a different person said they couldn't help me

I brought my 12 year old daughter in after she chipped her two front teeth at school, and while we…read morewere able to get a same-day appointment, the overall experience left me feeling uncomfortable and disappointed. The dentist let us know they wouldn't be able to fix her teeth until the following Wednesday. My daughter was already very upset and self-conscious about her appearance, so hearing that was hard for her. Since it was already after 2pm on a Friday and time was limited, I stepped out briefly (about 5-10 minutes) to call other dental offices to see if anyone could help sooner. During that time, while my daughter was being attended to, the front desk staff came and told me I needed to check out immediately. The tone felt unnecessarily impatient and somewhat aggravated. I politely asked if I could make one more quick call given the circumstances and timing, but I was again told I had to check out right away. I understand offices have policies and schedules to maintain, but the lack of empathy and communication in that moment was disappointing--especially given that my child was visibly distressed. If there was a reason for the urgency, it would have gone a long way to simply explain it in a calm and respectful way. Overall, while the dentist was professional, the front desk interaction left a negative impression during what was already a stressful situation.

This is for the St Louis Pediatric Dentistry that has four locations (O'Fallon, Des Peres, Ladue…read moreand Chesterfield). We went for our first visit, which wasn't awful, although it wasn't great either. They were friendly, but not great at helping my daughter understand what was going on, as it was her first dentist appointment. What really upset me is that they scheduled me and then, when it was almost time for our second appointment, they had to reschedule me 3 months out! I was upset, but went with the new date. Then, when it was almost time for our rescheduled appointment, they called me again, and said that they had to reschedule me AGAIN, another 3 months out! I asked why, and they said that they schedule so far in advance, that they don't know their doctor's schedules yet. So they are scheduling patients without knowing if a doctor will be available.

My kiddos see Dr. Emily Brown and we absolutely love her!…read more All the staff is very friendly and make your child feel at ease. We have been coming here for almost 18 years and never had a bad experience. Always clean and they take perfect care of my babies.

I have been taking my kids to this office for years, but over the last year the quality of care has…read moregone downhill. Appointments are continually pushed back for months at a time. The final straw was this past December. My daughter was seen and diagnosed with two cavities, but we were told the soonest they could treat them was June. At the time she wasn't in pain, so I trusted their guidance. Fast forward to now--she was just fitted for Invisalign, and the pressure caused severe pain in the teeth with the cavities. She was crying and in extreme discomfort. I contacted the office explaining the situation and was told they still could not see her any sooner. There was no emergency accommodation, no concern, and no attempt to help. We were simply told to find another dentist. Allowing a child to go six months with multiple cavities and refusing to help when they are in obvious pain is unacceptable. This office showed zero compassion or urgency, and it's clear they do not prioritize their pediatric patients' well-being. I will be pulling my kids from this practice. I would not recommend this office to any parent who expects timely care and concern for their child.

Go every 6 months for routine cleaning and check up. Very efficient and takes my insurance.read more

Webster Dental Care (WDC) has been around for long time and it definitely shows. Upon entering the…read morewaiting room the aroma strikes ones nose of old dirty carpet needing to be replaced. The walls are covered in wood paneling and the speakers on the wall are blown out playing terrible crackly indistinguishable Americana tunes. The fish tank is rather large, awkwardly placed and contains only a few less than spectacular fish. The staff at Webster Dental Care is wonderful. Absolutely Exceptional!! Everyone brings a positive attitude including the welcoming receptionist, x-ray technician, dental hygienist and even the Dentist. I've never felt more at ease during a dental appointment. I highly recommend Webster Dental Care if you're looking for a new Dentist even through the waiting room is a disorganized dump.

Dr Aubert is an amazing dentist! He dies HEROIC DENTISTRY every day! He cares about his patients…read moreand is always willing to go the extra mile for them. I'd recommend him from the cradle to the grave!

My experience here started well, but later turned into the worst. I booked my first appointment…read moreover the phone and was told I needed to fill in some information online before arriving, including scanning my insurance card. When the day of my appointment came, the staff were really nice. I had my X-rays done and explained everything I wanted, including a filling and possible future procedures. After that, I was told to sit and wait to be called. I was then taken to an office where someone informed me that they do not work with my type of insurance. I asked why, considering I had already scanned and submitted my insurance information before coming in. She told me I would still have to pay $150 for the visit. I asked what exactly they had done for me to justify that amount, especially since this seemed like their negligence. She replied that it was for the scan. I asked for a copy of the scanned documents, but they could not provide them. I sat there feeling very frustrated. I explained to the woman that I only had $50 on me at the time, and I paid that amount even though I honestly felt robbed. Now they keep sending me payment reminders for the remaining $100, despite the fact that they never actually worked on me. I truly feel these people are not acting professionally