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    Morris Animal Inn

    3.8 (108 reviews)
    Open 7:00 am - 7:00 pm
    Updated over 3 months ago

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    Response time

    20 minutes

    Response rate

    85%

    Services - Morris Animal Inn

    Bath and groom only

    Morris Animal Inn Photos

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    Recommended Reviews - Morris Animal Inn

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    Reviews With Photos

    Coming home
    Hector R.

    My little one spent 6 days and it was perfect. The staff answered are calls and she seemed to have loved her stay.

    We boarded our 4 month old English Bulldog puppy for the first time at MAI and could not be more happy with our decision. It was so hard leaving him for the first time, but the wonderful staff sent us personal text updates every other day about how he was eating, going to the bathroom, and what he was learning in training. When we picked up, the staff member who brought him out said he was an angel and she was so sad to see him go, it made my day as a proud dog mom :) I believe you get what you pay for and although his stay was pricey, it was top of the line and he came back extremely happy, so we are happy! Thank you to the wonderful staff at Morris Animal Inn for taking great care of Douglas!

    Cookie LOVED her stay at Morris Animal Inn!! I knew she has been spoiled all week when I picked her up and she was more focused on wiggling and wagging for the staff than she was for me!! She was happy, healthy and looked great from her bath. I'm so grateful to have a place that I trust to look after my girl while I'm away and not have any worries. THANK YOU to the amazing staff that cared for her!!

    After her stay
    Michella V.

    This place is much fancier than I would normally use with my dog and in fact I usually take her with me to hotels and would use Petsmart as a daycare when needed. This time was different as the hotel I had to be in was not dog friendly. I explained in great detail how my dog had never boarded overnight and has extreme anxiety, she doesn't like being crated so I didn't know how she would respond. I knew she was a picky eater and it usually takes her 2 or so days to settle in and feel comfortable. I did their text service to check in on her and they told me, "Mattingly is so affectionate and lovable. She is settling in well, she really loves getting eat scratches and snuggling with our staff" which also happened to be exactly what they told the person picking up right before me. I was shocked that she was described as affectionate as even at home she is never kissy and when she has been at daycare she was described as very shy and needs encouraging. So I followed up that I thought she would be nervous and was told, "She is a little shy at first but warms up very quick to our staff members and loves cuddling up with them!". We called the next day and they said they had to add broth to her food to get her to eat and even then she was only picking at it. I was really hoping she would have eaten her food better but I expected that she probably wouldn't but I'm still unsure on how they described her as that has never been her normal way or previous reporting on her behavior of being so affectionate. I get that you never want to tell someone your dog is not loving it but this seems worse to me. Even after all that I was like ok whatever she's doing ok because they would have told me if she wasn't. Nope I dropped her off on Thursday and picked her up on Sunday. Upon me picking her up I was told she rubbed her nose a little, well it was A. a brand new thing she has never done before and B. why was I not told about it?. They literally told me as they brought her to me, which is the size of a dime beat red on her nose. That lack of communication is the last thing for me. I was stressed she was stressed and I relayed that clear. I am shocked and extremely bothered that I was not informed of this before hand. My husband even asked when did this happen and was casually told yesterday. So the same day they first told us she was not eating they couldn't tell us she hurt herself. Not for nothing but a picture speaks a thousand words and I did not anticipate my dog to come home with a wound let alone a wound I knew nothing about and find that unacceptable.

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    6 years ago

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    Joanne M.

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    11 months ago

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    Joanne M.

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    3 years ago

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    Joanne M.

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    1 year ago

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    Joanne M.

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    3 years ago

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    Joanne M.

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    2 years ago

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    Joanne M.

    We appreciate this very much. Thank you, Nancy.

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    2 years ago

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    Joanne M.

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    2 years ago

    we have boarded our dog and also used day care. He always seems happy and well cared for.

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    Joanne M.

    We really appreciate the 5 stars and positive feedback. Thank you!

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    4 years ago

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    Joanne M.

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    3 years ago

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    Joanne M.

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    3 years ago

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    Joanne M.

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    2 years ago

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    3 years ago

    Want the royal treatment for your pup? This is the place!!! Our dog had a wonderful visit and we had peace of mind!

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    Joanne M.

    Thank you for the 5 stars and positive feedback!

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    5 years ago

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    3 years ago

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    5 years ago

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    4 years ago

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    8 years ago

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    5 years ago

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    Joanne M.

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    3 years ago

    A wonderful place for pet lodging. Great accommodations, care, service and cleanliness.

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    Joanne M.

    We appreciate the recommendation. Thank you!

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    5 years ago

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    Joanne M.

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    8 years ago

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    3 years ago

    Our dog loves coming here . He always returns looking well cared for and happy .

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    Joanne M.

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    6 years ago

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    6 years ago

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    4 years ago

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    4 years ago

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    7 years ago

    Wonderful facility, great care, but very expensive. Everything is extra - playtime, walks, treats, and beware of the $60 "bath!"

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    5 years ago

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    Joanne M.

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    4 years ago

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    4 years ago

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    7 years ago

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    7 years ago

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    14 years ago

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    14 years ago

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    7 years ago

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    5 years ago

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    5 years ago

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    7 years ago

    Beautiful facility. I was totally confident in the care my babies received. Thank you all

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    Joanne M.

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    7 years ago

    Great facility, awesome people but very pricey. They take very good care of your pet!

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    Joanne M.

    We only want the best for our pet guests! Thank you for your feedback.

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    Page 1 of 3

    Ask the Community - Morris Animal Inn

    Review Highlights - Morris Animal Inn

    I will never take my dog anywhere else and would drive an hour to put her in Morris Inn.

    Mentioned in 2 reviews

    Read more highlights

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    K9 Resorts - Levi and Tino

    K9 Resorts

    (25 reviews)

    Our puppy loves it here! There was a tiny mixup in the beginning on the room that we booked…read more for boarding but they made it right, and fixed it right away and also gave us a bunch of day care days to our account which was so sweet. We love taking her here for day care also and I'm telling you has the best time. Perfect place to get her energy out! Sleep like a baby. And the staff is amazing! Always so sweet and kind to us. I dont even mind the 25 min drive because it's worth it.

    Since the franchise owner sold the Madison, NJ location back to corporate, I have gradually watched…read morethe level of customer service decline. I have been a loyal customer for many years and have entrusted K9 Resorts with my three pugs. Under the original owner and staff, both I and my dogs were treated like family. Unfortunately, my last three boarding experiences have been increasingly disappointing. Instead of being welcomed as a long-time customer, I have been greeted with comments such as, "Who are these dogs?" It was surprising and disheartening given our long history with the facility. The most troubling incident occurred during my most recent pickup. After I expressed that I was disappointed that no one remembers the dogs or me, the front desk employee became visibly upset. She went to retrieve my dogs, and while I was waiting in the lobby, I heard my smallest pug let out a loud yelp. Moments later, the employee came running into the lobby, yelling and holding out her arm, saying, "Look what your dog did to me," referring to what appeared to be a scratch. Furthermore I was being verbally confronted for expressing my dissatisfaction. The entire interaction was alarming and unprofessional, especially considering she was handling my three dogs at the time. I later called the location to speak with the manager, only to be told that she had resigned. I then contacted the corporate office in Berkeley Heights, where my information was taken and I was advised to contact the Regional Director. I did so, and he also took my information and told me he would investigate the incident and call me in 2 days. That was a week ago and I've heard nothing. My concern extends beyond poor customer service to the manner in which both I and my dogs were treated during this experience. I hope this matter is thoroughly investigated and that meaningful steps are taken to restore the level of professionalism and care that once made this location exceptional. It's is currently substandard. K9 Resorts has permanently lost my business. I don't trust them with my dogs and I don't like being treated poorly especially when I pay so much for their services.

    Morris Animal Inn - groomer - Updated September 2026

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