I had a broken crown just before Christmas got a temporary one it fell off two days later notified…read moreoffice no reply I kept calling into the new year every other day still no reply finally got a reply and all they said was sorry you fell through the cracks went in the next day and crown didn't match 4 more days of waiting but yet they demand their money right away even though I was on a payment plan they had received 2 of the 3 payments before I got the crown. The office staff is horrible and prices are high. I received a bill for $102.80 for services not related to the crown and sent half, today I get a bill for an extra $26 bc I didn't pay the whole amount. When I left after the last cleaning I had no intention of ever going back. I'll pay the rest but they will never see me or my family again and I had been a patient over 20 years.

IOutstanding front desk staff who've been there for the 20 years I've been a client…read more Love Nina, my hygienist. I've had extensive work done: crowns, replacement crowns, and 1 dental implant. I am a senior and had not taken care of my teeth when I was young, which is why I needed so much work later in life. I trust and highly recommend Dr. MCune and his entire staff.

Dr. Moats is exceptional!!! If you're looking for a solid dentist, don't look any further!!! I've…read morebeen to many dentists that aren't nearly as professional or caring as Dr. Moats. My daughter's teeth were messed up by another dentist and was able to fix it. She moved out of state and will fy home if she has to have any work done on her teeth. We only trust Dr. Moats! He will give you an honest evaluation about what needs to get done right away and what can wait. The entire staff is very professional, friendly, and caring!!!

I was really nervous to meet with Dr. Moats and to hear the laundry list of work that I would need…read moreto have done, but realized quickly that I was in good hands. I knew I needed a lot of work before I even went in, but what I hadn't expected was that Dr. Moats had a long term plan in place for me so that I would not need to pay for everything all at once. He explained that some things could wait as long as I was not in pain. We got the first round of work done and it was flawless; Dr. Moats was gentle, efficient and understanding of the fact that I was nervous. His hygienist, Annie, was phenomenal as well. They both did a great job of making me feel comfortable with the work I was having done; in large part because they work as a seamless team and leave you with the impression that you are in very capable hands at all times. All of the work that they have completed has been painless and perfect. Jennie at the front desk as really great as well- always greeting me with a smile, taking time to review all the intricacies of my billing with me when I didn't understand (which requires a lot of patience- I'm not so bright at insurance questions). I was also extremely appreciative of how they were able to work with me on being able to phase out my work so that I could keep up with the payments, rather than pushing me to get it all done at once. I can't say enough good things about my relationship with the Moats Dental staff since I started going there; how they bent over backwards when I had a crown done by a previous dentist crack and needed to be seen asap, how he recommended a a really amazing specialist for my root canal (who was also really talented btw), and how they do all this amazing work with the best attitude you could ask for out of a professional. My mouth has never felt this good and I will be a client for as long as they'll let me keep coming back. Who knew that you could truly look forward to seeing your dentist?!

Dr Papworth is great. Highly trust him as my dentist and highly recommend. Office staff is great as…read morewell!

Entire staff so kind and professional. They are on time With…read moretheir appointments. Thorough in service and explanation of services. Very happy with this dental office and staff!!

When I brought my child in for a routine teeth cleaning, they only had her in the back for 6…read moreminutes. I can't imagine you can do a thorough cleaning in that amount of time. Also, I asked for upfront pricing as I do not have dental insurance, and the price was different at the end of the visit from what was quoted. I decided to give them another try, but the cleaning was just as quick, plus they gave me a really hard time about only wanting a cleaning with a hygienist and not getting x-rays or an exam by a dentist.

We use to love this practice because they worked with me when my now 10 year old was two, and had a…read morebunch of cavities. He has soft teeth and is very prone to them. He's also an asthma kid whose inhalers were creating more issues. At that time, they set up multiple appointments and did fillings without insisting on sedation or even gas. Fast forward to now and all has changed. We started having problems after starting ortho last fall. No issues with Dr. Wally as of yet. He seems fine, but we asked to skip x-rays during one cleaning visit because my son had a ton of them just a few months before for ortho. They refused to see him and we had to reschedule his cleaning. When they convinced us to come back and agree to X-rays because we couldn't move forward with ortho until we did, they found a couple of small cavities that were visible. We agreed to get them fixed, and set up an appointment, but they automatically added nitrous to the plan. I let them know I wasn't comfortable with the gas and that it seems overkill for a 10 year old that sits just fine for procedures. The doctor wouldn't make any promises on not requiring sedation (IV or gas). So, now we are taking my son to my dentist who will no doubt fill those tiny cavities with a bit of numbing. I am not sure why they insist on the excessive treatment that creates greater risk other than profits and possibly making the job extra easy on them, but it is absurd. They even admitted that other countries don't do as many x-rays when I brought it up. The drugs too are no joke, and at least the nitrous was not covered by insurance. I wish we hadn't started ortho here and they are quick to remind us that there are no refunds. In general another example of all that is wrong and broken in our healthcare system.

I went here once and was completely unimpressed and underwhelmed…read more Dr. Morris' manner as a doctor is really kind of lousy. I explained the problem I had with my teeth, that my jaw hurts when I move it and he said "Maybe you shouldn't move your jaw so much then," and laughed and laughed as if it was supposed to be funny. I wasn't laughing, fool. Not to mention the extremely inconvenient location in Buffalo Grove. It's one of those doctors' offices completely hidden from view; I drove past at least four times before I realized I was supposed to make the turn because there is literally no sign indicating his office or anything like that which is visible from the road. I hope they resolved that issue by now. For someone who does not nor ever will live in Buffalo Grove, where God left his underpants and didn't go back to pick them up because Buffalo Grove was too much of a pain in the ass to get to, service has to really blow my doors down for me to make a trip out there. Especially for something as miserable as going to the dentist. Oh Dr. Morris. If only you were a little nicer and a lot less pleased with yourself you would have had a regular patient in me. Maybe in your next life you should be a comedian.

Before I moved to the area, another dentist (in a different state) told me I had eight cavities and…read moreneeded extensive work done. One visit to this place proved otherwise. I've been going there for about 13 years now, and somehow those eight "cavities" have never appeared in their exams. Dr. Shiffman is the best dentist I've ever had. He replaced a couple of old amalgam fillings for me, and he did exemplary work on a crown I needed in an emergency when a corner of one of my molars broke off. He did great work on the fillings I needed due to some gum recession. He's so personable and wonderful that even though 12 years ago I moved to a different suburb that's 30 minutes away, I still come all the way back to Buffalo Grove for dentistry. I've had the same dental hygienist, Lana, the whole time I've been a patient there. She is marvelous. Honestly, Lana is a big factor in my decision to continue to drive all the way to Buffalo Grove twice a year to get my teeth cleaned. I feel like I'm visiting an old friend when I see her. The entire staff there is very friendly and helpful, and I haven't had a bad experience there even one time in 13 years. Plus, I am 42 years old, and I get compliments from people on my *teeth.* If that's not a ringing endorsement, I don't know what is! I may have bags under my eyes and crow's feet, but my teeth look fantastic!! :)

I have been a patient of Dr. Gary Morris for over ten years (a patient with MANY dental issues) and…read moreI would give him, as well as his associate, Dr. Rosenbaum (endodontist) 6 stars if I could. Aside from the friendliness and professionalism in the office, I know I am seeing a man who is not only an outstanding prosthedontist but genuinely a good man. Denise, Jamie and Katie, three of his staff, are warm, caring and whenever I have had a dental emergency (ouch-those toothaches!) they get me in quickly. Dr. Morris and Dr. Rosenbaum want to save your teeth. If you haven't been blessed with good oral health, see him!

This practice is ABSOLUTELY amazing! Recently, my daughter had some major swelling in her face and…read morewhile the dentists were on a work trip, Wendy, took my phone calls from 9PM until 3:45AM (!) to help figure out what needed to be done to best help my daughter get the needed treatment. Wendy, stayed in contact with me through this entire ordeal and it was quite an ordeal! They had Dr. Limardi was waiting for us! They had an oral surgeon appointment ready for us as well! The care they provided was absolutely AMAZING! I cannot thank all of you enough for helping us get through this very scary experience!

As some who had dental anxiety this is the best dentist. Everyone was so warm and welcoming and…read morekind. May who did my cleaning she understood my dental anxiety and was very gentle and kepted asking how I was doing. Dr Kennedy was so nice and welcoming I explained how I have dental anxiety. She told me I have a cavity I was kind of scared but she reassured me that everything will be ok. LOVE THIS DENTIST

08/20/2024 UPDATE: Another five stars from me to the doctors…read moreworking in this clinic. Two weeks ago I had another impacted wisdom tooth removed by Dr. Dumanis. Very quick and painless, the recovery went without any issues. Dr. Dumanis has a very high level of integrity and professionalism. He is a very skilled doctor! He is super straightforward and informative about the exact condition and the treatment options. His main priority is the patient's wellbeing and the first thing he did was to outweigh the risks vs benefits in my case which is very high risk and very complicated. I can't stop counting my blessings for finding this clinic. All doctors working there are real gurus of the oral surgery!

Very kind and caring staff. Dr. Koya was very gentle, understanding, and patient with me, and did a…read moregreat job with my extraction. I was sent home with clear instructions, and Dr. Koya called me later the day of the procedure to check how I was doing. Highly recommended.

I strongly recommend Long Grove Dental. Everyone who works here prides themselves in delivering…read morequality care and services. Dr. Sam and son, Dr. James, take stupendous care of their patients. Their consultations are informative and fair, treating customers like family. The whole staff does a wonderful job of providing patients with a genuine, caring experience. It starts with Sylva at reception. She went above and beyond for my initial visit 10 years ago by accommodating my difficult schedule, which involved a one-time X-ray outside office hours. Paulina and the other dental hygienists are attentive and gentle yet effective with their cleanings. I've kept up with Dr. Sam's team since moving to Chicago, 31 miles from door to door, because it's an exceptional dental practice.

I have had the pleasure of seeing Dr. James at Long Grove Dental for my dental care for the past 2…read moreyears (and most recently for starting my Invisalign treatment this past month) and I cannot say enough good things about my experience. From the moment I walk into the office, I am always greeted by friendly and professional staff; Silva at the front desk is amazing! The office itself is modern, clean, and equipped with the latest technology, which only adds to the overall positive experience. Dr. James is truly an outstanding dentist. His expertise, attention to detail, and genuine care set him apart. With my Invisalign consultation, he took the time to thoroughly explain every step of the procedure and answered every single one of my questions, ensuring I felt confident and informed. I have already started to see amazing results in my smile and I could not be happier with his work. If you're looking for a skilled and compassionate dentist, I highly recommend Dr. James and his team at Long Grove Dental. They truly provide top-notch dental care that exceeds all expectations! I now live an hour and a half away from their office, but it is an absolute no-brainer for me to continue my dental care here. They are just that good!