everyone was really nice except the doctor. I came in yesterday and he rushed me out and wouldn't…read morehelp me. I paid $125 to be seen and $150 for extra testing and when that came back negative he did nothing for me

If the office doesn't want to work until 9 then maybe you should close at 8. Sick people don't want…read moreto deal with staff having attitudes and being difficult for no reason.

Jen and the entire staff is fantastic! From being greeted, to discussing my concerns I have always…read morehad a great experience! never rushed, always taking time to explain any procedure or concern. 100% highly recommend!

This place took my money and refused to treat me. Do not pay before treatment. They also refund you…read moreif they refuse to see you. I thought robbery was illegal but apparently not.

Went with my husband here because in the past I have gotten great service from the doctors. But a…read morefew weeks back was totally opposite. The lady doctor which I have never seen work at this location saw my husband was so unprofessional. She prescribes him medication and tells him that it wont work but still prescribes it smh. we were very unsatisfied with her service. I definitely recommend asking for doctor Mohammad which was who I seen and was very professional.

Went to Urgiclinc this evening and by far the best experience, customer service, staff, online…read morescheduling, very clean, and they have a coffee station which I definitely needed. The staff were so personable and made us feel so welcome! The doctor listed to all of our concerns without rushing us.

I have come here on several occasions when small incidents happen and aren't ER worthy but can't…read morewait days to get in with my other docs (i.e., upper resp infections, flu, pulled muscles, cough, etc...). Dr. Yalamanchili is great, truly a great doctor. I have never had a bad experience here, from the staff to the exam and after. I have never had to wait longer than 15 minutes, which for immediate/urgent care is unsurpassed. I have never, ever, had to make an appointment and even came in once at a time when the doctor wasn't seeing patients but too the time to see me! I have always been treated well and honestly can't say a bad thing. I will continue to use this office for my family and myself for as long as we're lucky enough to have it here in the area. +NOTE+ Don't be confused, this is also a Laser and Vein Medical Spa. You will go in the second entrance for the immediate care.

This place actually sucks. I am not even rating it one star. I am extremely sick and the doctor…read morerefused to give me a strep test or a mono test. All he did was look in my throat and declared it strep without testing and sent in a prescription. Worst doctors experience of my life.

This place is terrible. When I was there, June 16, 2026 9am, the doctor was on a personal call for…read moreover 45 minutes with no other patients in the facility. The assistant said, "I think she's on a call. I don't know what she's doing." I walked out into the hallway and made eye contact with the doctor standing in the hallway laughing and chatting about her weekend on the phone. When the doctor came in she said, "sorry, I had a meeting." First time I've ever seen a doctor take a phone call "meeting" about weekend plans while staring at a sick patient. Avoid this place.

Great care by the staff! I was stunned at how quickly they were able to move me from waiting room…read moreto exam room and then to treatment. They were apologetic about any delays in each step of the process. They made a quick assessment of my condition, but it was thorough, even going to the online records of my usual Healthcare provider, who is out of state, to compare to previous exams. I wish Rush Copley had a facility in the state where I live, because the care I received there was first rate!

Just went there yesterday for my teenage son who had the FKelly Karas-Hedrick who is a DNP a (nurse…read morepractitioner with a doctorate degree), is the kindest and coolest professional urgent care provider with a bedside manner so positive, it's rarely seen in urgent care! We have seen her once a year or twice a year for three years for my two son's various flu and other injuries. We are so grateful she is there. Please don't leave, Dr Kelly! If every provider were like her, our medical field would be serving all patients SO well. Here's why: She always thinks of everything without me even asking, from meds, to at home things to do, to a school note, without hesitation. She always makes a little bit of small talk with my sons, but it's like she really cares. Bonus: The place is clean, the front desk staff is friendly, calm and efficient. They smile and are efficient and great with insurance and I haven't ever received a crazy bill from them ever. The wait time has never exceeded 15 minutes. We are out within 45 min including payment and lab tests. I am not getting paid by them to say all this stuff LOL haha! I don't know anyone there either....but I just have to call out this example of urgent care DONE RIGHT. Dr Kara's-Hedrick, DNP, please always continue being the best urgent care provider we've seen! To the staff: Stay well and take care of yourselves and know that your job MEANS A LOT to the community. Your kindness and helpful demeanor makes all the difference when we are feeling ill!

Top of the world at a prime location ASAP because the best medical team to assist me with my careread more

I'm a normally very patient and understanding person. However. I waited an hour and a half for an…read moreappointment I made and was on time for. When I finally got back to the room, I waited so long the lights went off twice..and I finally had to go find the Practioner on staff. I had several people who arrived after me go before me and when I asked about it, it was acknowledged I should have been next. I felt the staff minimized my concerns and I was made to feel like I was a burden. I ended up asking for a paper prescription to bring in because I wasn't confident it would get sent in electronically.

Scheduling an appointment (or Reserving a Time) the day prior ("to avoid the line"), to come into…read morethe clinic to find that the appointment time is not an appointment, but more of a notice that you are coming. We came in to find that "they are running a 90 min wait time." Explained that we had an appointment, but that didn't matter, because it isn't an appointment apparently. You are entered into the same list as walk in patients when you arrive. The walk in clients were given the same wait time that was given to us. Why even offer scheduling if it isn't honored? If I knew this was operational procedure prior to arriving, I would have sought other options that are now closed on a Saturday afternoon. This leaves me with no choices other than the ER until Monday.

I got in pretty fast didn't have a long wait. Everyone was friendly and seemed to really care. Got…read moreX-rays and was put in a sling. I was in and out in less than an hour.

Amazing team and very friendly! Definitely quick and efficient. Recommend the pre boardingread more

Thought it would be so cool to go through the Edward drive-thru. I registered on the inside she…read moretold me to go around and wait till the door opened. So I went around and waited and waited and waited and then gave up and came back in for my blood work. Cool concept but it didn't work.

Refused to see me. Went in thinking maybe I have bronchitis because I'm been fighting a cold all…read moremonth. Literally the most worthless experience of my life. #worthless

I would like to share my personal experience with Alicia M. (billing) and recognize the exceptional…read morecustomer service she has consistently provided over the past six months. Every interaction I've had with her has been professional, friendly, and incredibly helpful. When I've had questions about my bill, she has always taken the time to listen, walk me through the details, and make sure I fully understand why I was billed for each service. It's rare to find someone who not only knows their job so well but also treats every person with genuine courtesy and respect. Friendly, professional customer service can be hard to come by these days, but Alicia is truly an exception. Her dedication and commitment to helping others reflect greatly on the clinic, and I truly appreciate the outstanding support she continues to provide.

Not feeling good? Are you feeling sick and can't see your provider? Stop by or call before you and…read morevisit the providers at Wellness Home of Halsted. The staff is friendly, professional and courteous. They do everything from covid screening to STD screening m. They also do weight loss treatment. Oh and they offer Tox treatment with Tox options (Botox, Xeomin, etc).