I don't understand the bad reviews, they are quick clean and nice here. Better than a lot of other…read moreplaces that make you wait long. Appointments are easy to make and they fax my documents when i need them to do so.

I went there today and they did not attend me even though i have a fever they sent me to loomis and…read moreroosevelt and they open at 12pm and i walked away they piss me off because they are lazy if i could give it 0 stars i would

Checked in @10:44 for an 11:00 am appointment. The lobby was relatively full. They've implemented a…read morenew payment- if you have not met your deductible you have a patient charge which will likely be double, even triple your co pay your insurance shares with you. This is quite frustrating. The front desk staff is friendly, however it seems that there are many issues causing everyone to wait quite some time. They have a very straightforward check in process to help things along

This is a hard review for me to write, but one I feel I need to do…read more Overall, the level of health care I have received from Physicians Immediate Care has been excellent. Everyone I've spoken with at the location have been professional and friendly. However, their records accessibility policy is ridiculous. They use a version of Epic (the most common software in the US) for their EHR. However, they do not offer a patient portal. Epic's portal is called MyChart and is offered by basically every major provider who uses Epic. Even their competitor CVS Minute Clinic offers MyChart records access. I once called to ask Physicians Immediate Care to send my health records to my PCP. I was told they charge a fee for this, basically because they can, and when I asked the person I was speaking with why they don't use MyChart they actually told me "because the records belong to us". In fact, failing to offer one seems to be in opposition to the Meaningful Use portion of EHR Incentive Program Stage 3. Maybe they don't take advantage of any of the Medicare and Medicaid incentives? I don't know, but failing to offer a patient portal strikes me as hopelessly anachronous. The message I get is they are so greedy for every cent they charge a fee to send records when seemingly everyone else offers online portal access for free. Records copying fees are "allowed" in many states, but are part of laws passed long ago when records were on paper and people had to physically photocopy them. So I tend to avoid Physicians Immediate Care now and go to CVS.

The wait time was short, the nurse was nice and efficient, got my sinus infections antibiotics and…read moreback to shopping within 20 minutes.

I had to take my 2 toddlers to see a doctor at 6pm (both complaining about their ears) and their…read morepediatrician was already closed so my hub and I decided to come here. It was our first time coming here and I was surprised that there was no wait. I figured since everyone was getting the flu (and this location was pretty much in the Loop), there would've been a wait but, no, it was empty, which was awesome! Maybe we just got lucky. Anyways, Sarah B, NP, helped us as soon as I registered my kids. She was awesome with them. I liked her very much. Nowadays, finding doctors that are good with kids are seldom. Even our pediatric office wasn't always "kid friendly". Sarah was very friendly and she made my kids happy while being seen. She, then, was very detailed with us. I would definitely recommend this clinic with Sarah. I would also go back again if any one of us needed to be seen. Thanks Dr Sarah!

I come here to get my physicals and work related TB tests done, but I am an African American woman…read morewho prefers a doctor who's of another ethnicity. I found that black doctors and nurses lack professionalism because the nurse practitioner I saw was lecturing me about my blood pressure being too high. I don't need that from a person who's attending to me. It's enough my BP is elevated due to stress, but to be lectured is just adding on to the stress. Bernadette who was the LPN who took my vitals was great she made me feel very comfortable in what I came in for. Danny who was the RN who read my TB results and signed off on it was great too. I am just not comfortable with Mallory Peace who's the NP who I was assigned to. There's something about her that does not sit well with me. I am a pretty good judge of character, but I know some personalities do not click well with me and she's one of them. Just being around her when I was being seen I could feel my BP going up. It's an OK clinic, but I would rather deal with their other locations at least it's not so hoody. They do accept insurance, but if you have to do a co pay it has to be paid the day of your visit so bring cash unless they accept a credit card.

The clinic is really underrated. They have appts for you and…read morewill fit you in. They also work with students and train them. They are great for the community. There isn't a long wait when you are seen. I highly recommend. The care is quality care most importantly.

I just want to know why did Rosa leave? She was the ONLY clerk who would go to the EXTRA ten miles…read moreto help. Please bring her back and take the two other clerks out. Rude, Arrogant, unwilling to help, she was the only one who would help with anything and responds happy and friendly. We all miss her friendly attitude and personality. Not sure what the administration thinking if she is returned to Pilsen Lower West Clinic

I have mixed feelings about this urgent care. This urgent care came highly recommended to me from a…read moretrusted friend, and I sought it out while having some strep-like symptoms. The biggest pro is that everyone is very personable, and the MA & doctor both had excellent bedside manner. It was genuinely a good experience while I was being looked at. The biggest con is the wait time. I initially walked in around 9:30am, hoping to be looked at 10-10:30am and make a work meeting by 11. However, I waited until nearly 10:30am (an hour later) and ended up leaving because I had to go. I returned with a booked appointment for 12:30pm, and I wasn't looked at until almost 1:45pm. Numerous people that arrived after me were taking in first, and I'm not sure why -- maybe it was a triaging thing. This is a great place to get your immediate/urgent care done, but note that it's not really immediate. If you can find a way to kill the time, you won't be disappointed. However, if you plan to be in and out, you may need to consider another location.

I just had an appointment with Dr. James Barrett and I went from feeling really frightened about my…read morecondition, to being lighthearted. It turned out it was the flu, but when you have a 100 degree temperature and you are 77 years old and your chest tightens up and it's hard to breathe, and impossible to talk without wheezing, it is scary. He patiently listened to all of my concerns and addressed them, coming up with solutions that have already started working. I can't thank him enough! You will quickly realize how much he cares and how much he knows.

There are horrible people on the 3rd floor at the check in desk. Very rude and always make me feel…read moreuncomfortable

Great experience, walked in with no appointment and was done in 45 minutes. Went in because I was…read morehaving sinus infection symptoms. Staff were very nice and helpful, and PA did a thorough assessment of my symptoms. I would recommend booking a time slot in advance and filling out the forms ahead of time though. You have to take a picture of your driver's license/insurance card, and doing that in the waiting area is not ideal.

I have been coming here for a while and I always have a great experience. Everyone is always nice,…read morethey are well organized, and the bathrooms are always very clean. I've been given excellent care, and the department I see put patients first and listen to you.

Scheduled appointment on my chart to see Doctor Yasser…read moreFarid, MD in which I seen previous schedule an appointment at the nurse by the name of Sandra call me back telling me that the doctor looked over my chart and he don't know what I'm coming in there for so they refuse service. I think this is so unprofessional and if I had to give them zero stars, I would've gave them zero stars very unprofessional. The nurse stated that I never seen his doctor before and the doctor didn't know what I was coming in for I think that's very sad that they give you a call to refuse service and then they don't know how to refuse service trying to make it sound professional when it's a very low class way of refusing service. I guess the insurance is something that they didn't wanna deal with again very unprofessional and very poor way to refuse service.

First appointment here with Dr. Lee…read more Super clean facility, comfortable waiting room and chairs, the staff were all very friendly and welcoming. Dr. Lee was very personable, friendly and had a great ear listening before responding. Only negative feedback I have is the check in process. Leading up to the appointment, you get texts, emails confirming your appointment. They send all the pre-registration forms via a link to complete prior to check in. Upon arrival, I checked in on the kiosk. I also confirmed via email and text that I had "arrived". 15min goes by and everyone around me has been called in, I walk up to the front to be told I was not checked in and the kiosks don't relay info to them. Go back to the exam room and again, same questions that were answered online didnt come through. Note for future, just go to the front desk and check in with one of the folks.

#53/2024 This is a part of the University of Chicago…read morehospital system This is known as the DCAM for abbreviation This is where you will find all of your doctors that are part of the University of Chicago Hyde Park campus. This is also where the labs are for testing. This is not and I repeat not a part of the actual hospital you don't check in here for the hospital for emergency room operations etc It can be very very congested most of the time during peak hours. Working your way to where you get dropped off can be a real pain in the ass you don't have to wait because there's a little cluster of unorganization. If you park yourself in the parking garage you're fine but if you prefer to use the valet or if you're getting dropped off or you're also taking Uber or private car you will find that it's all right there as they're getting dropped off at one time and it's usually a cluster fk. I usually use valet or Uber and I've gotten used to the wait and I pretty much know once you come in though they're very helpful showing you where you need to go. This is also when you walk in on the entrance floor where the pharmacy is if you have to pick up prescriptions or stuff like that. There is a little cubby hole by the entrance doors where if you use valet parking where you validate your ticket and you pay and then you just wait for your car to come around. That can be a little congested too sometimes after you pay it's automatically transmitted but you might wait 15 or 20 minutes depending on how crowded it is if they have to snake their way through other cars. For what I've needed though for the most part it's been fine the one good thing is they're pretty much divided up between cardiology vascular on floors. Same with labs. So it's fairly easy to negotiate through the elevator. It's something you have to get used to though if you have major surgery done here at the hospital you will be returning back to D cam quite often because a lot of the doctors even though there's five or six other University of Chicago owned places throughout the metropolitan area many of them don't utilize it so you may have to come down to Hyde Park. also the food court on the second floor is really good they got some really bang on Pizza which is just awesome. And they make fresh grilled burgers and chicken sandwiches too. So after all the mess if you have a delay at least you can get some good vittles down the gullet into the belly