Jen and the entire staff is fantastic! From being greeted, to discussing my concerns I have always…read morehad a great experience! never rushed, always taking time to explain any procedure or concern. 100% highly recommend!

This place took my money and refused to treat me. Do not pay before treatment. They also refund you…read moreif they refuse to see you. I thought robbery was illegal but apparently not.

I got in pretty fast didn't have a long wait. Everyone was friendly and seemed to really care. Got…read moreX-rays and was put in a sling. I was in and out in less than an hour.

Amazing team and very friendly! Definitely quick and efficient. Recommend the pre boardingread more

I have come here on several occasions when small incidents happen and aren't ER worthy but can't…read morewait days to get in with my other docs (i.e., upper resp infections, flu, pulled muscles, cough, etc...). Dr. Yalamanchili is great, truly a great doctor. I have never had a bad experience here, from the staff to the exam and after. I have never had to wait longer than 15 minutes, which for immediate/urgent care is unsurpassed. I have never, ever, had to make an appointment and even came in once at a time when the doctor wasn't seeing patients but too the time to see me! I have always been treated well and honestly can't say a bad thing. I will continue to use this office for my family and myself for as long as we're lucky enough to have it here in the area. +NOTE+ Don't be confused, this is also a Laser and Vein Medical Spa. You will go in the second entrance for the immediate care.

This place actually sucks. I am not even rating it one star. I am extremely sick and the doctor…read morerefused to give me a strep test or a mono test. All he did was look in my throat and declared it strep without testing and sent in a prescription. Worst doctors experience of my life.

Extremely slow!!! Waited for the receptionist for 10-15 minutes (standing up!), then waited 20 more…read moreminutes, just to get a drug test for a job. So many people working there, acting all nonchalant, and wasting people's time!!

Can someone explain to me what a hospital is supposed to provide for patient care. My brother was…read morebrought in by ambulance for a potential stoke. A CT scan did show a stroke had occurred and that a large mass was seen on one lung with multiple clots. They needed to perform a MRI to see in more detail but unfortunately the machine was broken, and he had to wait three days to get the scan and results. They then suspected cancer of the lungs and needed a PET scan for confirmation, but the PET scan is not in the hospital and he has to be discharged to have one at their facility in Bourbonnais. They send him home on blood thinners so that he can have the scan. He then has another stroke and back to the hospital. They decide he needs a Biopsy of lung to determine the type of cancer in the lung and course of treatment. Sent home to have biopsy scheduled as outpatient surgery that is done two days later. The diagnose comes back stage 4 metastatic lung cancer. Appointment set for week away to see cancer doctor at Bourbonnais facility to discuss treatment options. He is sent home to await appointment. Two days before appointment he has episode of cant breath and turning grey, back to hospital test run show fluid around the heart and emergency surgury to put in drain tube performed. He is now being sent home to await still for the appointment to see cancer doctor to set plan for cancer treatment. My question is why does it take 3weeks to even begin talking about treatment for a serious cancer that is causing all the issues and why is the treatment not even started in the hospital? If this the way they treat people here you may want to consider another option .

If you have an eating disorder, I would not recommend coming to this hospital in any way, shape or…read moreform, seeing as Riverside's policy seems to be treating medical emergencies by telling patients they're obese and need to lose weight, even though they know this patient has an eating disorder and a wide array of other health problems and disabling physical diagnosis that messes with eating and weight gain. Riverside would rather call patients obese and tell them to loose weight instead of choosing to help them with the medical emergency they were experiencing at the time. Health care is not how I would describe the services offered at this hospital, unless you are a straight wealthy and healthy white man. One star is the least amount of stars I could give and I wish I didn't have to give you that many. The healthcare available in this county is truly abominable and the fact that you are on the top of the list out of the shit heap there is available, worries me and discourages me from seeking any medical care from anyone within a 20 mile radius of me. The drive up to Chicago is definitely worth it if you can do it. The healthcare workers closer to the city actually seem to give a shit that the people they are treating are also human people like themselves, and not just sacks of flesh and possible money Riverside sees.

I needed urine test for UTI. DR quickly prescribed oral med that I got the same day. I received…read morereally prompt service. Very professional doctor & staff. Ill be returning today for a similar need. Thanks cvs.

I had a great experience with Irene Torres. I got bit by a dog just above my lip. I had to get 7…read morestitches. I was very worried about getting them taken out because I know it can be very painful because I knew how tight the stitches were and how sensitive the area was. I went in to get them removed, and she told me originally to wait another day or two, but when I told her how concerned I was about who did it, she called me back to tell me that she had contacted the other NP that would be there that day to ask her how she felt about removing the stitches, and she didn't feel comfortable doing it. Irene researched the amount of time needed to leave the stitches in to make sure it would be ok to remove them that day, and said that I would be fine to come back that day while she was there. It showed how much she truly cares about her patients. She did an excellent job with the removal, and I had very little pain. I was so relieved to have them out, and it's still healing up nicely. Irene has years of experience, is very kind and does a great job. CVS is lucky to have her! Thanks again!

Its just not worth it honestly, they will not ever really help you here. Its a run around kind of…read moreoffice for super basic things. You can get the same things they offer at a strip-mall doctor without the insurance run arounds.

I love this practice. My primary is Dr. Zaidi, and I couldn't be happier with the standard of care…read morehe provides. He listens, he never makes me feel like he is in a rush. His focus is on me as the patient. As a nurse, I work with many physicians, and I can always tell when their priority is the well being of their patients, Dr. Zaidi is that kind of physician. I love that they have phlebotomy in the office, it makes lab draws much more convenient for me. I've seen other providers as well, and they were just as compassionate, and very helpful. The ladies up front are always sweet, and very courteous. Overall, they are a kind, caring, patient focused practice, and I recommend them as often as I can.

Went with my husband here because in the past I have gotten great service from the doctors. But a…read morefew weeks back was totally opposite. The lady doctor which I have never seen work at this location saw my husband was so unprofessional. She prescribes him medication and tells him that it wont work but still prescribes it smh. we were very unsatisfied with her service. I definitely recommend asking for doctor Mohammad which was who I seen and was very professional.

Went to Urgiclinc this evening and by far the best experience, customer service, staff, online…read morescheduling, very clean, and they have a coffee station which I definitely needed. The staff were so personable and made us feel so welcome! The doctor listed to all of our concerns without rushing us.

My care here was great. I was 4th in line when I arrived; and I got in within 10 minutes or so. The…read morereceptionist was nice, and prompt; and Stephanie was wonderful and completely painless during her blood draw, and really nice. I always come here for my labs; and I always have good service. Thank you!

They are rude when you check in and extremely slow. They don't even attempt to act like they care…read more Go somewhere else if you can.