Best lawyer in town. This guy pulled me out of a dark spot. Thank you Michael Kelly…read more ~ Michael

Doesn't return calls or follow through on needed action. Needs constant reminders and still doesn't…read morecomplete necessary work. NOT WORTH YOUR TIME!! He sounds like he will be the best lawyer for your case, but in the end, unless you call him daily, he doesn't do anything.

Anna B. Robbins, Esq. from The Barnes Firm is my slip and fall attorney…read more My personal injury lawyer was Anna B Robbins and they helped me with my lawsuit. I can't thank them enough!

This company didn't want to pursue a case with an airport because it would be difficult and take…read morethree years. The lawyer said it wouldn't be worth my time. It would have been worth helping make it safer and helped my medical bills and pain. They made me feel worse than I already feel.

I am very pleased with the service I received from Tully Rinckey - Rochester regarding a complex…read morelegal matter involving Child Abuse and Neglect. The entire team was professional, compassionate, and attentive from the start. They listened carefully to my concerns and clearly explained the possible legal options. They kept me informed of what was likely to happen at each step, making the entire process much easier. Their communication was transparent, timely, and always helpful. I had a great experience with their respect for their clients, their responsiveness, and their high quality of services again of service. I will definitely use their services again in the future and would recommend their servces to others.

*** Tully Rinckey's response to my reviews is disingenuous. We already addressed this matter…read moredirectly with the firm. The only options presented were to continue paying them to correct mistakes in their work--despite their already having the necessary information and documentation--or to close the matter and receive only the unused portion of the retainer. They had the opportunity to resolve this privately and chose not to. ** Richard Brister is highly persuasive during the initial consultation. Unfortunately, his impressive phone manner is where the competence at Tully Rinckey ends. What Mr. Brister promised us during our consultation bears absolutely no resemblance to what the firm ultimately delivered. He explicitly assured us that our $4,000 retainer would cover a robust, comprehensive demand letter and active negotiations--even discussing specific enforcement provisions to hold management accountable to critical safety measures. We relied on those professional representations when we signed and paid our retainer. What we received was a weak, inaccurate and completely unusable draft. It was addressed to an individual who no longer worked for the company, contained a false timeline, failed to include our core claims, and completely ignored the evidence we had provided. It was a sloppy, careless rush job that caused our household and my 88 year old mother additional distress. The worst part? When we pointed out these glaring, objective errors, Tully Rinckey did not offer to correct them without further depleting our retainer. They never denied that we would be expected to pay additional legal fees simply to obtain an accurate and usable version of the document we had already retained them to prepare. To anyone considering this firm: Do not be fooled by Mr. Brister's polished sales pitch. Get every verbal promise in writing before you hand over a single dime. We trusted Tully Rinckey with thousands of dollars and a highly sensitive matter, and we were left with zero results, a bigger headache, and a nearly depleted retainer. Shame on Richard Brister, and shame on Tully Rinckey. Stay tuned for more TR reviews.

This review is subject to change after the deliverables are met. But I wanted to review my first…read moreimpression . Brent the person taking my inquiry was professional. I was most impressed that the founder, Atty John Bansbach called me back himself. After calling a dozen or so law firms and requesting to speak to the lawyer that would be handling my cases, and only getting legal aides to "pass on" the information, has been disappointing. Not criticizing their knowledge but I would prefer to not have an "in-between" person. My expectation was to be able to build a rapport with the lawyer handling my case , make sure we are on the same page and ascertain if our point of views are aligned . Factors critical to successfully represent me and my meeting my needs. This law firm met that expectation. Atty. Bansbach was very through in making sure he had all the information he needed to help me. I will update this review once his deliverable are received.

I had a purchase that needed to be handled in NY so looking for someone while out of state seemed…read morelike a nightmare. As the other person stated, John's office was the most responsive. I found John to be quite personable, and our first conversation already gave me the impression that he was genuine, not just another lawyer trying to make a buck off me. I explained my situation and he gave me sound advice to ensure I would be protected and get matters done with reasonable cost. While I did get the impression his office was busy, it never took too long before they either called me back or gave me updates by email. If it was important or I had a direct question John would call me back personally, otherwise Brent at his front office handled the day to day legwork. I hit a snag and had to delay the work and John did not skip a beat to pick up the work and same quote months later. Once I gave him even more details, he gave me more advice to save even more money, and the transaction completed smoothly in the time that he estimated. Because of the money saved he sent me back the remainder. While we both were too busy to actually meet in person, I would not hesitate to use his services again. I find John to be sincere in his efforts to help me, and did not nickel and dime me for everything. Extremely professional.

went to him to re-visit few things post divorce , specifically child support and visitation. He…read moresent a few letters to my x , costing me $6,000.00 he was not able to help with either issue, his final message was clear , saying I could handle child support by going to their office, with the rest of the issues 18 months later said "don't bother", however ethically he should have stated that In the beginning, instead took $6,000.00 from me and did absolutely nothing!