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    Viper Jet Drain Services

    4.2 (10 reviews)
    Open 8:00 am - 5:00 pm

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    Services - Viper Jet Drain Services

    Drain repair

    Hydro-jetting

    Plumbing inspection

    5 More Services

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Sewer repair

    Toilet installation

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    Recommended Reviews - Viper Jet Drain Services

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    10 months ago

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    8 months ago

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    3 years ago

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    3 years ago

    Business owner information

    Photo of Samuel R.

    Samuel R.

    Thank you so much for your feedback. We really appreciate it.

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    7 years ago

    Sam and his crew are fantastic! When you are I. A jam it's good to know that you can rely on ViperJet to come to tour rescue!

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    5 years ago

    Business owner information

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    Samuel R.

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    7 years ago

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    9 years ago

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    Ask the Community - Viper Jet Drain Services

    Review Highlights - Viper Jet Drain Services

    Sam and the staff at ViperJet are great, and really reliable.

    Mentioned in 4 reviews

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    Paramus Plumbing & Mechanical

    Paramus Plumbing & Mechanical

    (68 reviews)

    This is an unfortunate update following my 5-star review a few years back. I tried to really like…read moreParamus Plumbing and root for them, but after the latest incident, I really have to speak up because what I'm about to describe has happened repeatedly before. I was trying to get a service call out on the AC they installed in 2016, and 5 days later and 3 leaving messages later, they have not had a technician contact me. What is the point of being in a Service industry if your first line of service - communication - is so atrocious? I remember when Brett told me that it's hard to get back to customers in time because he had no receptionist back then and I had given you every benefit of the doubt. Now with an 800 number, multiple technicians, and a receptionist(s), what is the excuse now? And what is the point of receptionist if all they do is to tell me that "they left a message with the technicians, there's nothing more they can do"? I called last Saturday and spoke to a young lady who told me (when I asked her to look up my information) that she "has no access to any information (due to working from a different location a la COVID-19) and that all she can do is to leave a message with one of the technicians" Okay, understandable as long as someone calls back, I thought. Then on Monday an older lady did call back saying they got someone nearby and are trying to work something out so I happily told her to have the guy call me first so I can arrange with the tenant. No calls. I called again on Tuesday and Briana picked up (I think the same lady from Saturday) and I told her my frustration. She just said she can leave a message with them again. There was no apology, no 'Oh I see you called last week, we'll make sure to get back to you this time', no follow up, nothing. And of course, I didn't hear a squeak back from them. So now it's Thursday and I feel foolish for having tried to give Paramus Plumbing a chance to repair their own job. I understand it's AC season and everyone might be busy running around. But what is the point of voicemails and receptionists if you simply cannot be reached or even bother calling back if you're too busy? If they're busy with "big commercial jobs" like Brett told me about back then, then perhaps switch strategy and exit the residential business altogether. If they're still in it, they need to do better and call customers back whether they can or can't do the job. It's basic decency they can afford their customers. They do a good job though not without errors, but be prepared for atrocious communication if you choose Paramus plumbing & mechanical. I went with someone else who was so much more responsive and guess I'll see how good Brett's work was.

    Brett, and his staff of pros at Paramus Plumbing have done many jobs for me at my home and they've…read morealways come through. They're excellent workers, knowledgeable and dependable. My wife and I recommend them highly for any of your plumbing and HVA

    NMP Water Systems - Water softener demo NMP

    NMP Water Systems

    (22 reviews)

    Ardi at NMP was great, he was very responsive and was clearly passionate about what he does. We had…read morea whole house softener/filtration system and RO installed, and the water quality in the house has improved dramatically. When the softener regenerated in the middle of the night and woke us up (our bedroom is right over the part of the basement the system is located in), Ardi was responsive to our texts and assured us that the noise was normal. He came within a few days and helped us reset the time of regeneration to a better time. He even came back a second time to secure a pipe so the sound wouldn't travel as much. They also matched a competitor's offer and warranty. Overall very happy with the system so far!

    I had Terrible experience with RO installation. They cut costs by sending untrained guys for…read moreinstallation (not licensed plumbers) who don't even know the code. The guy who installed RO at my house was not a licensed plumber. He connected the waste water drain after the P-Trap of kitchen sink drain(pic attached), which is illegal, dangerous and against the code. It can cause sever gases to come in contact with RO filters which is very risky. Luckily I noticed and called them. They apologized, and told they will come over to fix, and they will send a licensed plumber who knows what he's doing. A guy showed up after 3 days, and this time again they sent a service guy (again, no licensed plumber) who left P-Trap under my kitchen sink leaking, and I had to call them a third time. Horrible experience end to end. But, buyers, beware, this is not a trustworthy company. Save your money, call your licensed plumber to install RO.

    Viper Jet Drain Services - plumbing - Updated June 2026

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