You know where I said in my review that we finally got to see a therapist? That was a mistake.
After several few months of waiting we got a phone appointment with someone at Morrison to talk about wanting therapy for our son. Then we were put on another waiting list to wait for a telephone intake appointment. Weeks later, we had the telephone intake and filled out many many pages of paperwork explaining why we're worried about our son. Then we got put on another long waiting list, which we thought was for our son to finally start therapy.
(We were losing confidence by this point we thought we needed a backup plan--we got on the waiting list for another clinic.)
When the week finally came to see a therapist we learned the appointment wasn't actually to see a therapist, it was to meet in person with yet another intake person, to repeat what we already said and wrote about why we want therapy for our son. We were told that after that face to face intake meeting we would be put on another waiting list to get referred to a therapist.
Fortunately the other clinic came through as we past the third month mark and sat on our fourth Morrison waiting list. We felt completely defeated by Morrison and enrolled at the other clinic.
If they can't help customers get connected to a therapist in a timely manner, it doesn't matter how skilled their therapists are. read more