I normally don't do reviews but my experience was so bad today I wouldn't want anyone else to experience what I did today. I have had a tooth pulled before, but I NEVER had the experience I had today with Dr. Steven Lopez. It was awful. If you ever go there ,take my advice do not let him touch you. read more

Excellent work! I was referred to Morrison Dental a year ago for laser surgery on my gums. And the staff is courteous, with a warm office atmosphere. read more

Horrible don't go there very bad cleaning experience. It costed my a braces corrected smile down the drain!!!. Worst experience every

Do not recommend. Was told by BC/BS we needed to use this facility only to find out they "do not file on health insurance, only dental". Only if we had a "leftover amount" would they file health in addition to dental insurance for removal of impacted wisdom teeth for my daughter. I had to pay over $200.00 up front and fight with them to get them to file health. The day of the procedure, we NEVER spoke with a Dr., a nurse came and got her, took her back and then said pull around back to pick her up. Pull in a little drive with nothing but a door to open to get my child and had to back out of the space. (What if it had been raining? No covered shelter) Did not provide ice packs and we had to drive 1 1/2 hours back home. Swelling was definitely going to set in before we got home so had to find somewhere in Savannah that had some type of ice pack as we weren't told anything about not providing ice packs (this is our 3rd child with wisdom teeth removal). Definitely NOT a good experience. The girls at the front desk acted like we were bothering them when we asked questions and even trying to check in. Very unprofessional environment from beginning to end. Even spoke to someone before the initial appt and gave all insurance info and emailed that info with the referral and still said they didn't have any of it. I should have read all of these comments before scheduling, would have gone somewhere else! read more

I don't recommend using this facility. Their staff is low and will harass you if you owe anything until they get their funds. They won't hire good workers And only deal with people they like. use another facility. read more

my husband came here and been early to his appointment checked in with the lady at the front desk. she stated him to him that he was early and he could have a seat. well 25 minutes later my husband thought to himself that they must forgot about him so he went back up to the desk and the lady said he didnt sign in she called the dentist and they both said he has to make another appointment when he was in there waiting on them. do not go here very unprofessiona! we will find someone else. read more

I have been coming here for almost two years. Overall this dentist office is a good one. Staff is friendly and the wait is never really long. Everyone I've encountered has been very personable. For major services the cost process is kind of "car salesman like". On this day I was in for a cleaning and have found my hygienist I will request from now on. Yolanda still has the passion for service that many loose after awhile. She was thorough and gave a cleaning like no other. Now she is not for those that are extra tender. :) Even her polishing, she took her time and gave each tooth a great polishing. read more

Morrison Dental Associates - Oral Surgeons Near Me - Savannah, Georgia

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Great staff!!! Dental assistant and doctor made me feel very comfortable. Short wait! I recommend this place

I've been coming to Morrison Dental for years. So I decided to stop in for my routine cleaning. I was seen by Dr. Pfeifer and the best dentist ever. I came in and I signed in with the receptionist. The older receptionist has been at the office for years and she is always friendly and personable. Although I was early they were able to see me about 30 minutes early due to a cancelled appointment which was great. Nonetheless, If I had to wait the waiting room is peaceful. The waiting room has a large fish tank with beautiful fish, magazines, a television, and light music. When I went to the back the dental hygienist talked to me throughout the cleaning and walked me through the process. She is awesome. Overall this dental office deserves an A. The office is clean, employees are personable and friendly, and the wait time isn't lengthy. Pitfalls, not many except that there isn't much parking. read more

Morrison Dental Associates - Oral Surgeons Near Me - Savannah, Georgia

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I was told I need 6 crowns at 6000 last week! I'm a single mom and don't have that kind of money I got a second opinion today simple fillings after insurance $300!!!! These people are thieves! read more

Times are changing, and the world we once knew is not the same. So I guess by now you know I am part of a generation where people communicated better and was pleasant. Today, we experience all sorts of different types of greetings, and some have displayed an unprofessional approach. For example, bringing my wife in for a procedure and after filling out the recommended form we were directed to see another lady, who at the time was on the phone when we arrived at here window. Fair enough, but once we stood in front of here, she continued to keep her head down and everywhere else except looking at us. Never said a word and mean while the other three ladies, whom I could see, two were occasionally doing what appeared to be computer work, every once in a while, they would glance at the cell, the one who directed us to the window is having a conversation with a customer about grandchildren. Finally, after several minutes, and no help, I decided to walk around to the other two ladies and ask for their help, since my wife's appointment was 11 o clock and now the time was 5 after 11. I explained this to the ladies, and they did direct us to the waiting room. So customer service here needs some attention. I have no idea why the lady on the phone did not even acknowledge us ( I will be right with you in a second, thank you), and this is all she had to say. Was it because we were White, I really hope not, but it would not surprise me. These days, one never knows. The best advice I can offer is to take the proactive approach. Four people at the front counter are the faces of the product you sell and service. There is no reason why they can not handle every customer that comes thru the door. And if they can't, then your system is broken. Each customer deserves to be treated with the best professional service, and we did not even come close to getting that. read more

Below 0 if I could, one visit, waited 20 minutes, no acknowledgement so I left, 2nd time it happened again, walked in, person on phone, made another call and never acknowledged me. After 25 minutes walked out. Asked for my records, guess what, they cannot send them, all their x-rays were wiped out a few months ago. Go somewhere else. Update, I got a call from the office manager, she said she couldn't believe I was upset because I waited 15 minutes, I spoke with her and emailed her, her response was she gets lots of emails. Rude, unprofessional, run, people, run and read the reviews, seems they are all true. read more

I want to say great job.Two thumbs up. My Hygienic was wonderful. He was caring and gentle.

I would leave NO stars but..... I just got back from my noon appointment at Morrison Dental - when I came home my husband told he had been waiting since EVERY time the 2 of us go there - they cancel and say they need to reschedule for - this time LATE July!! We've never experienced this with any dentist in our home town!! After reading all the reviews, I'm surprised they're still in business as this seems to be a daily practice here! No regard for patients/ clients time - craziest thing I've ever seen! I called last week to confirm then had someone call me Friday to confirm and then I checked in AGAIN online - so go there and they tell me to go to Abercorn office- not even an apology for the inconvenience as I had other commitments and was unable to go to their other location where I'm sure I would have waited!! Either go there if you have no prior commitments and are willing to wait!! Horrible practice!! read more

My son has been going here for over 2 years now. The front desk staff is nice enough. I love that they have a seperate waiting room for kids with toys and books (we've always been the only ones in there) It makes waiting so much easier, not that we have ever waited long! If you have a child ask to see Cindy. She is a wonderful dental hygenist (we have liked everyone we have seen but she is just fantastic) and does magic tricks and puts kids to ease. My son always LOVES going to the dentist. read more

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Stop ! Don't Go To This Dental office unless you like Greed, Pain, insults, No Bedside manors ! Money up front and garbage in return ! Dentures That don't fit ! I would not even take my dog here !! read more

I would give this place four stars because I had to wait for almost an hour for my appointment. However, I can't really complain because they got me in with one days notice as a new patient with an emergency. I was on vacation in Savannah and a filling broke. It started to hurt and I was sure I needed a root canal right away. I didn't want to let it get infected because ain't NOTHIN that hurts like a throbbing tooth when you're flying and the cabin pressure changes. Anyway, they took X-rays and I was all settled in for a root canal when they told me that I didn't need one. They said that all I needed was a crown and that they would work with me on the cost since my insurance doesn't fully cover it until August (weird insurance). I didn't do it because it would have taken more than one appointment and I was far from home...you know, casting and creating a new crown and all of that. But I was EXTREMELY pleased with their honesty (I was ready to shell out the $800 or so for a root canal) The doctors with whom I spoke were both really kind and treated me like I had a brain. I trusted that and wish they were here in Tampa so I could stop looking for a good dentist. read more

Review Do NOT go to this dentist. They do not give a rats as about their patients or their time. I scheduled an initial appointment for a cleaning after finally getting dental insurance. The appointment was scheduled a few weeks out, enough time for me to request time off work. The day of the appointment, as I was leaving work, I get a phone call to notify me that my appointment has been cancelled. Apparently their "systems were down". They were not able to reschedule me at that time because of their technical problems. After some questioning to understand why I was being notified on such late notice, having lost the hours out of my paycheck, I was given zero reassurance as their systems had been down for days at that time. My appointment was at the end of the day. Why hadn't I been notified sooner? The receptionist had no explanation. I called a few weeks later to try again. In this phone call I had to repeat all of my personal information and insurance info, and after getting through all my information, the receptionist said "oh, actually we have all this on file already." After I had already scrambled to collect my info to relay, since having given this info already I assumed they would have had it saved and was unprepared. Waste of time. Then, day of the appointment, I get another phone call. They wanted me to know that I did not have dental insurance. This is not at all true. What followed was a series of phone calls back and forth of me trying to convince them that I had insurance and them trying to confirm this. At the end, they realIzed a clerical error on their part had caused this barrage of phone calls which caused me again to be pulled from work multiple times to deal with. I was able to have my appointment that day. However, they had been fully prepared to cancel my appointment last minute again. Glad they sorted it out. The last appointment ended with me scheduling a next appointment 6 weeks later. Now 6 weeks have come and gone, I have taken off work again, walked in to the office for my appointment to be told AT THE DESK that the doc who is supposed to be drilling my cavities is off for the day!! The receptionist said that they had apparently tried to call me, which is not at all true because I had neither missed any calls or received any voicemails. At this point, I've been jerked around and missed unnecessary time at work multiple times. "Morrison dental can see you now" that is of course unless you've made an appointment. Then they're just going to cancel it last second. Extremely unprofessional. Find somewhere else who will respect your time. read more

Dr. Perez and Mrs. Debbie are AMAZING! Dr. Carson and Amy are AWFUL! Tried to excort us out of the building after I asked a question about a payment. I have the right to ask. Cancelled our oral surgery appointment and was SO RUDE in front of other patients. Very unprofessional. And the girl at the front had a huge nose ring hanging out of her nostril. Gross. read more

Showed up for our first appointment 20 mins ahead of scheduled time only to be told they cancelled our appointment WITH ZERO NOTICE because the "hygienist is not in today" we scheduled this appointment a month in advance... Very unprofessional- do not recommend read more

Very poor customer service. Very slow with sending in pre-authorization forms. I drove 3.5 hours for get to Morrison Dental. I paid a total of 60 dollars in gas to only be very disappointed. It is a ongoing continuously problems with Morrison Dental being effectively in sending in pre-authorization for patients to get the needed work done. I am in great pain and its been 2 days and these people have not sent my paper work in so I can get the needed root canal. If you are in paid do not go to Morrison Family Dentist read more

1 star is too good for them. They are horrible with patients and they will try to reschedule you when you get there as they dont understand courtesy with calling patients. We have multiple issues with them but unfortunately they are closest dentist that my insurance allows. Issues include billing, treatment, customer service, and more. Well enough is enough. We will be reporting to our insurance and try to have them removed as well as reporting problems to the dental board. read more

I had an appointment at 8:30 am and the receptionist told me that they were having problems with their "suction machine" and it was going to take them a Little bit of time to repair it. At 9:00am, the dental hygienist calls my name and tells me that they are running a Little late and that it would take an hour or more before they get to see me and that they were booked for the rest of the day. I asked her if I could go take care of some personal things instead of waiting inside the office and she said it was fine because she was sure it was going to take more than one hour to get everything fixed. I leave the office and when I come back in an hour I am told that they called my name and I was not in the office and that they would see me at 3:30pm. First of all, I arrived early for my appointment and I waited patiently but they felt that they needed to work with their other patients first (even when their appointment times were after mine), they valued them more than me and wanted me to reschedule for a different day and at the last moment, late afternoon on that day. I took time off from work for this appointment and I can't run around Savannah wasting money, gasoline and time because they are unprofessional. I am completely dissapointed in their patient care. read more

I think it shows just how unprofessional the person in charge of responding to reviews must be as on all their 5 star Google reviews there is a response but anything less gets nothing. You would think if they cared they would try to look into what can be done better in three future rather than ignoring the people that obviously had a less than ideal experience. read more

The dentist was very skilled, but that's where the good ends here. You will never wait less than 1 hour unless you are the first one or two people there. Dr. Brown frequently had inappropriate conversations in front of me about personal matters as he was working on my dental work. I also learned (from a personal conversation he was having with the hygenist in front of me), that he had had a panic attack earlier in the day...and he WAS STILL working on patients. That is not a good thing to be talking about in front of patients, nor is it very ethical in my opinion. To top it all off, the office assistant is defensive and all she does is "talk" to people about their uncalled for an inappropriate action, reactions, and responses. They also don't know how to file delta dental very well either. I've had many issues with that that other dentist haven't had. read more

The service is exceptional, however, EVERY SINGLE TIME I've taken my children to be seen here with appointments made months in advance, they've had to wait an hour and a half to two hours to be seen. This would not pose an issue if this were a pediatric dentist's office with a child-friendly environment. During my last visit, I remembered why I started seeking another dentist. As long as you have to wait, you'd think there is only one dentist working in the entire facility. Avoid this place if you value your time. read more

I'm a 51 yr.old Female who didn't maintain going to Dentists after getting grown .I crack my tooth and call up Morrison Dental.Even though I had felt so ashamed of how I let my mouth gotten.But the staff was so welcoming until I had forgotten about being Shame of my mouth.I had a Great and Caring Dentist Assistant Johnae.She made me felt at ease like she had known me.Then their Dentist not that he was young and so polite he was gentle and kind .Morrison Dental is the Best....and I Recommend anyone who reads my review please visit .Thanks read more

I am a SERIOUS dentaphobe...I moved here about a year ago and put off finding a dentist. I recently had a dental emergency and Morrison was recommended to me. They took me as a walk in on a Friday morning. The front desk staff was very friendly and helpful with the insurance. They took me in very promptly and listened to all my concerns...including my extreme fear of dentists. They respected the fact that I was anxious, as well as the fact that I was in an incredible amount of pain. It was one of the best dental experiences I have had. I made an appointment for a cleaning and check-up on my way out! I highly recommend them!!!! read more

1 Star is wayyyyy too good for this dental office. My family were new patients and they kept texting me with the time changes. I was confused because I never was called or asked if the time changes were good for me. When we get there you have to wait forever for them to verify if you have insurance. I gave them all this information over the phone because "We can't schedule you an appointment unless we have your insurance information". We sat there for 20 more minutes, xrays done for the kids, one needed a cap. No problem scheduled for 2 weeks later...forward 2 weeks at 900 am.....oh sorry our systems are down and we don't have him in the system, we have to take xrays again and see what is needed....but not today come back next week at 730....next week comes and xrays taken same treatment. Get there for 930am appoint and 20 min later sitting when I go to ask what time will he be seen, oh he is showing ready, but they are running behind. They SUCK....you guys need to get it together. STOP over booking and making your patients wait. I wouldn't recommend them for a dog to visit. read more

If you have nothing better to do but wait in lobbies even after making an appointment and being on time, then come here. I made an appointment arrive 15 minutes ahead of time only to wait an hour after my appointment time and have 5 people came in after me go back before me. read more

I can't say anything about the doctors because i never actually saw one but the hygienist i had was unprofessional. I had just worked 5 nights in a row so no sleep yet. Apparently as a first time patient they tell you your appointment is actually a half hour earlier that it is "so you can fill out paperwork" that takes any normal human two minutes to fill out. So after waiting for almost 45 minutes i finally get called back. I'm exhausted at this point (its 11 am). I answer the hygienist questions but don't give any more than that because I'm in no mod for conversation. I hate my teeth being touched to begin with so initally i flinch a little and the hygentist goes "what is your problem do you even want me to clean your teeth? ". This instantly made me mad so I simply said "no not now". She them proceeds to say yeah i didn't think so you won't even talk to me or let me touch you and storms off down the hall like a child. Leaving me in there. Absolutely never going back. read more

I have been a patient at Morrison dental for a couple of years Ive had OK experiences, the dentist was ok... not much personality.. i did like the hygienist very personable, the dental assistant forgot to take the cotton roll out of my mouth after a procedure, my mouth was numb i could feel something was in my mouth though... (below the side of my tongue) i was about to leave and i told her to double check and make sure nothing was in my mouth... and she did indeed find the cotton roll. i recently made an appointment for my 2 year old to have an appointment and the front desk person treated me like i was incompetent... i work in the medical field and i know some medical personnel treat you according to your insurance (state and government insurance, medicaid, wellcare etc. which is not right (.... but she was rude and her customer skills lack. hopefully my daughters appointment run smoothly if not we will look elsewhere for our dental needs read more

My appointment for teeth cleaning was for 12:30. I arrived at 12:25 it is now 1:24. Hmmm expert care? In a timely manner ?

Dr Brad Busbee is very nice but his billing staff are hard to deal with. My wife had a crown replaced. We had been told it would cost 575 dollars after insurance.... Later we get a bill for an additional 370 dollars. Please avoid the hassle of dealing with the billing department. I would advise to avoid them. read more

First visit. Dr. recommended dentures. Went back with tooth pain. Again saw the same Dr. Let me just start by saying my husband has anxiety issues. The office knew this. The dentist was very harsh. Didn't understand why someone would recommend dentures. Not recalling he himself recommended this last visit. Not very personable. I understand that the office sees people who have problems or bad teeth. This is their job. They are dentists. We didn't go there to be talked down to. Instead of explaining what he was talking about. The dentist was listing off things to the hygienist. He didn't ask if these are things my husband would be interested in. He was already planning these things that he knew nothing about. After the dentist left the room. The hygienist apologized for him. My husband asked not to be seen by this dentist again. If it wasn't for the oral surgeon that my husband liked he wouldn't be going back. read more

I am extremely confused about Morrison Dental and Dr Busbee specifically. His staff told me he accepted Humana Federal insurance and when we submitted our claim to Humana they told us he was not on their plan..and after 9 months of disputing this with our insurance company Dr Busbee/Morrison Dental has STILL not stepped up and contacted the insurance company to confirm that they were in fact in their network when they constantly reassured us that they are so it has been up to me to plead my case with the appeals board to show that this dentist and or Morrison Dental accepted our insurance. As taxing as this is it is even more frustrating that for months his office was sympathetic and assured me all was well and not to worry and then the last time I contacted his office the person was extremely rude and told me they cannot make my insurance company pay and it was my bill to pay!! I pay a lot for supplemental insurance and should not have to go through this!! read more