They've always been super helpful. Dr. Behrens and her staff genuinely care about every animal that…read moregoes through their door.

We love visiting Dr Behrens! My dog Oakley has anxiety and extreme fear of people, but Dr Behrens…read moreand her staff are always so patient and loving with him, always taking it slow so that he feels the most comfortable. All the staff makes sure that we feel welcome and are informed about our pet's health and well being. They also provide affordable over night kenneling. Overall amazing experience every time we go!

We decided to bring our puppy, Peach, here and use their Thrive care plan. They've been great about…read morecontacting us, giving her care, and keeping things affordable!

This place is awesome. I called to make an appointment and they were able to get me in the same…read moreday. They were beyond helpful... if you are looking for a place to bring your pets I would highly recommend this place.

The Veterinarian is great, but the rest of the staff needs tremendous improvement. On the first…read morevisit there, I took my newly adopted cat and expressed concern about her belly being so large and also mentioned that she was spayed and she even has the tattoo to prove it. The vet assistant kept ignoring me or telling me that she was pregnant after telling her that my cat is spayed and was pushy about it. Then on my last visit there, as I was waiting to take my cat into her appointment, the staff was yelling and berating another client and arguing with them in front of a full lobby of clients. The client who was being yelled at and berated was just asking to reduce the $15 charge for an entire nail clipping/trim since they only clipped/trimmed 1 claw and not an entire service. Then after my cat's vet appointment, I contacted the staff asking about giving my cat her antibiotic through a shot since NOTHING was working to give her the antibiotic in pill form, and the woman I spoke to said in a VERY rude and condescending tone "um, no. It's an antibiotic, they don't come as a shot." This was either a flat out lie or sign of being uneducated because for one, my parents always get my animals back home their antibiotics in shot form, and a quick google search for my cat's specific antibiotic in shot form said it does exist and can get it at any veterinarian office. I would HIGHLY recommend NOT taking your pets here. Don't waste your money, time, sanity, or effort on this place. The veterinarian himself being the only person with dignity and respect at this office is not worth it.

They are the best around! we were lucky to find them when we did. this team has been a great help…read moreand very easy to work with.

My cat died because of them…read more I brought my cat in who was not eating or drinking (he was 6). They kept him for 3 days, I was told "dehydration", sent home with crazy expensive food that he barely picked at, and I watched him RAPIDLY waste away in the comfort of my own home, where he passed away with me 2 nights after I brought him home. Moving forward - got a new dog. She's small and feisty, but as long as you respect her bubble and earn her trust, she warms right up to anyone. I was at a shared appointment - my mom had her dog, and I had mine - same room, just to have a quick thins done for both. While My mom's dog was being treated, Dr. Shlenker came in unannounced, walked right over to my dog who was facing me on my lap, and jabbed her with a shot - no notice. My dog LOST IT. The entire thing was HIGHLY unprofessional. Not to mention, when we were greeted initially, it came with a lot of attitude and absolutely NO effort to help my "more than vocal" jack russell comfortable in possibly another area. Since they moved - quality in care has TANKED. Prices have gotten absolutely OUTRAGEOUS, so for the horrendous cost (of ANY treatment/food) paired with absolute GARBAGE care..........we are SOOOOOOOO DONE. My family has been going their for years - maybe had 10 pets there over the years? I wouldn't recommend my worst enemy to them now. They run like a careless factory and nickel & dime you for the most ridiculous things. I've actually spoken to several other PAST customers recently who shared similar stories about pets getting horrible care, randomly dying, employees being heartless and mean. I will NOT be back. And I HIGHLY HIGHLY HIGHLY encourage anyone else to spend time looking elsewhere. There are plenty of other vets in Lincoln that offer far superior care & pricing. Clocktower has lost the pot. STAY FAR FAR FAR FAR away.

they have provided excellent care to three dachshunds I have taken to them during the last several…read moreyears. They have very efficient and caring employees. About 3 years ago one dachshund,12 yrs old, was having heath issues.The doctor was so patient and forthcoming discussing our pet's end of life care. We are so grateful for how the doctor and staff helped us during this difficult loss of a special pet.

Before my dog was mine, he was in a really unfortunate situation that included his owner passing…read moreaway, and the people who took over neglected him severely. He came to us with a mouth full of rotting teeth that had to come out, and Dr. Abebe absolutely changed his life! He has become so playful and confident and I 100% attribute it to the care he receives at Pitts. Also wanted to shout out who I believe is their office manager - I suck at names but he is awesome too!

This is the best vet for later hours, other than Emergency Vet. I went here for years, back to…read morewhen the Pitts owned it, and I loved several of the vets over that time. They would do everything, including maybe being late for the next appointment, to help your sick pet. They would personally call back to answer questions. Since they've sold out to a corporation, EVERYTHING I loved about it is gone. They used to have several pets they would foster if a client passed away etc. You knew they would find them good caring homes, so I asked the last vet I went to there if they would help with that if I needed them. You would have thought I asked him to be a sperm donor, he was so appalled. Of course, I felt like a prize moron. Maybe he could have just explained that they couldn't? I ended up tracking down one of their past vets, and moved to where she went. It's been years since I visited, and maybe I'm not being fair, but it was really traumatic losing the small-town feel of that place. Another casualty of COVID? The one place I really knew I could count on to care for my pets even if I couldn't.

I took my dog Loki here and Dr. Gealow was so great to work with. She was so understanding of my…read moreconcerns with my dog and took extra time and attention to get my dog comfortable. She was very clear on the diagnosis and test results. I'm grateful to have Dr. Gealow as our vet!

I was angry with the staff. Not Dr. The planted a tree in her name I appreciate that thought. But…read moremy heart was broken that a veterinarian I loved never called with condolences. Prior to the ending of Mollie's life it was five stars

i have come to Capitol Animal for approximately 30 years for 3 golden retrievers. The doctors had…read moreexpertise for cancer treatment and care , for dentals , for spay and neuters. The doctor knew I would do better if I could come visit my dog after surgery just for a few minutes . They go above and beyond for everyone!

I went in originally with the complaint of lice and needing a Bath preferably a medicated Bath to…read moreclear out any possible fleas and ticks. 8 hours later I went to pick up my cat and it appeared nothing had been done he still had bloody crust around his ears and he was still filthy. I asked the front lady why the bath wasn't done. She went to the back I clearly heard a man's voice in the back saying they "just didn't have time" so she came back out and started to explain that the vet wants to see if the oral med they gave my cat worked and he didn't want to bathe him in case it irritated his skin?? I asked don't you think dirty fur would irritate the skin? After about 20 minutes of going back and forth and explains that what she was telling me made no sense, she finally said she would keep him overnight and give him a bath in the morning. The next day I went to pick him up he was wet and still smelled the same and was still filthy! Beyond frustrated with the lack of everything I just paid and took my cat home just to reschedule the same treatment at another vet that said he should have had a medicated bath to help with the lice and any other bugs that may be on my emotional support animal. NEVER AGAIN WILL I GO HERE

Dr. Jim is the very best in Lincoln!!!! He is patient, compassionate and so kind! We have been…read moretaking our pets to him for 40 years.

I do not recommend this hospital for pet dental, they are friendly, but aggressive when it comes to…read morepulling your pet's teeth. Their kind pressure ended up with every tooth in my pet's mouth pulled!