As a first time home buyer and a young couple, securing a mortgage was the biggest hurdle for us. And we could not have found a better company! Michelle helped us through, not one, but two pre-approvals after our first home fell through and stuck with us over a year to make it all happen! She knew exactly what I need to provide to the mortgage companies in order to secure the best financing possible at the best rates. I had met with her one time with everything she requested and did not even have to submit anything else! She helped us step-by-step through the confusing parts and through our gifts given by our grandparents. The process was smooth and easy; our closing came sooner then expected because of all her hard work for us! We have such a great interest rate that I am not even thinking about refinancing; but if we ever do, I know exactly who to call. And you bet that my next home will be with Mortgage Source. read more

I was referred here through my insurance agent and am incredibly pleased with the results. Michelle did a fantastic job keeping everything neat, organized, and easy. We met for about an hour and provided all our documentation (tons). Michelle did all the leg work and was fast to communicate if we needed anything additional. Multiple lenders made offers and Michelle directed us to the best deal. We received a pre-approval letter which made house shopping worry free. We did not need to worry about the loan, we knew exactly what we could spend, and sellers could take comfort in our offers because the mortgage contingency was covered. Very knowledgable, very helpful, and very friendly. read more

Run far, run fast! Do NOT let these people handle so much as a dirty tissue for you. Hiya McKenna was tasked with obtaining a USDA loan for my husband (in his name only). We needed a deposit in order to make the offer, so we got the money from a family friend of 30+ years so we could quickly make the offer and then paid him back with cash. We then needed about $1700 for closing, but the loan could not be processed until the money was in the bank. The money for the despoit could be gifted from a direct relative, so I wrote a check to my husband for the whole amount. It was then that Hiya decided to tell us the $1000 deposit was no good because it could not be 'sourced' and b/c it was not gifted from a family friend. Oh, and my check (which cleared) was also no good (even though I'm a direct relative) because I then had to prove where I got the money (even though I wasn't on the loan). The *best* part, though, was at the beginning of the process when Hiya asked if my husband paid rent for living with me in the house in my name. I told her he did not. A few days later, we had a lengthy discussion about how much I owe on my home b/c we were discussing a traditional mortgage rather than the USDA loan. A few weeks later, she emailed me to ask for me to prove to the bank that I own my house free and clear since my husband doesn't pay rent here. Ummmm, HELLO?! I'd already told her exactly what I owed, so how could I then prove a negative? Thanks to Hiya's incompetence, we lost the house, we lost our $1,000 deposit, and we were out nearly $1000 in fees to the home inspector, etc. Without an opinion, those are facts. Hiya represents Mortgage Source, and, as such, I recommend you keep looking for a mortgage broker. read more

Mortgage Source helped me get my mortgage when I purchased my house last year. I worked with Jess Cummins and she handled pretty much everything (other than clicking the button on my mouse for the electronic signatures). I also searched for the lowest interest rate when doing my initial search on who to work with and Mortgage source had the best rates. Highly recommended! read more

Theresa, Jess and Meghan are fantastic. My loan was complicated and likely required a lot of extra work on their behalf. All three ladies cohesively worked on my mortgage, communicated with me clearly throughout the process, and handled all of the issues before I even knew an issue existed. This was my first home buying experience and I could not believe how easy the process was on my end, though I know it was very complex on their end. Jess did an outstanding job validating and addressing all of my concerns in layman's terms. I highly recommend Mortgage Source - especially to those seeking their first mortgage who are looking for guidance and support through the entire process. read more

I had an amazing experience using Mortgage Source! Jess and the whole team were thorough, knowledgeable, professional, and organized throughout the whole process of purchasing my home. I was so impressed with the service I received from start to finish, my experience could not have been better! Definitely recommended! read more

I have known Michele for a very long time, and I knew I would work with her when we were ready to purchase our house. But Michele exceeded all of my expectations! She helped us obtain our pre-approval very quickly and we moved on to finding our awesome house that we live in now. When I needed Michele to crunch numbers to see if a house would fit our budget, she was always willing to do it immediately. This was our second time in purchasing a house, and I completely forgot all the steps that were involved. She guided us step by step and never had one hitch. She helped us to find the best loan option, and we could not be happier. When she said she was going to get something done, she did! I do/would recommend Michele in a heartbeat!! A home is usually the largest purchase a person will make in their lifetime. You want to make sure you have the best person working with you, and Michele is the Best!!! read more

a really disappointing experience at the time, but I thought it was behind me. I've just found out though that my escrow was completely miscalculated and that my mortgage will be going up over $100/month. note that this isn't from tax increases -- my insurance was completely left off calculations and a random credit with no source noted was applied to my escrow payments. I suppose there's an argument that I should have been better educated, that I should have asked better questions. that's why I'm giving these people two stars instead of one. my number one advice: go elsewhere. my number two advice: if you can't, make sure you know what every single number on your HUD means. ask a million questions. investigate your own liabilities, do some math, and if the figures aren't what you'd expect, ask more questions or RUN. read more