First of all, I don't have any problem with their rooms and other facilities. The hardware was actually very good. The problems lay in their management. We had 2 very bad experiences here. 1. The fire alarm was triggered at midnight. No one knew what was happening. The concierge was a poor part-time worker who didn't know anything. My friends went down to check and found firefighters were already at the front door of the building and all residents were sent to another building in front of the hotel thus my friends told us to go, too. Many residents said they were informed to evacuate ASAP. However, nobody informed us during that time. There were many ways to inform us and we even called the concierge. We were lucky because it was just a false alarm; otherwise, we would be trapped inside the burning building. 2. Our card was charged an unknown amount after checking out. It happened after we had checked out for an hour. Fortunately, we were still having breakfast in the village and had not gone off yet. We went back to the hotel and they just told me that was a mistake and gave us a refund immediately. Although they're small things, however, it showed it had some troubles with the management. The price of this hotel wasn't cheap so that's unacceptable. read more

I had a wonderful stay here prompted by their Fall Suite Sale. It's an odd in-between time for visiting Blue Mountain in autumn, since not all the summer activities are still going and the ski crowds weren't here yet. Mosaic is located next to the conference center and it seemed like most of the guests were business clientele. This was nice as it was very quiet for us during our stay. Check-in was pleasant. We had booked passes for other events with Blue Mountain and they printed out our wristbands for us at check-in so we had everything up front. The room that we had was large and comfortable. It was a one bedroom with kitchenette and living area. There was a door from the bedroom to the washroom and one from the common area as well. The kitchenette was furnished with basic cooking supplies (spatulas, ladles) and dishware. There was a built-in stove top into the counter so you could definitely get your chef on. The room also had a fireplace which I was excited to use. It didn't work on the first night so I reported this to the front-desk staff. They had maintenance come and look at it while we were out of the room and had it up and running by the time we got back. I usually give the room a quick wipe down and I'm pleased to report that everything was spic and span. There wasn't any surprise dust that got picked up. Mosaic has some amenities including a year-round heated pool and a hot tub. The fitness area is located here too. You can pick up towels here for your workout and the pool. In the middle of our stay they closed the hot tub for renovations. They were able to provide me with a key card to the neighboring Seasons suites so we could use that one instead. read more

Gord and I spent Friday and last night at Mosaic in Blue Mountain Village. We've stayed there a couple times before and liked it. We had a one bedroom suite again. There was an outdoor pool and hot tub (which are open from 7am to 11pm). There are towels in the fitness room to use at the pools. The air was below freezing and though the pool was heated, it wasn't heated enough for us. Ha! There were kids playing in it and they had no problem with it. We did spend time in the hot tub, which was a popular spot. The Mosaic is in the village, walkable to everything ... restaurants, shopping, hiking and more. They have 163 suites ranging from bachelors to three-bedrooms. There were three elevators but only one was working ... which was a pain as we had a long wait sometimes (we were on the fourth floor). Nearby outdoor parking is free but we got the heated indoor parking under the hotel for $15/night (though, we didn't move the car once we arrived Friday afternoon). Basic WIFI was free for six devices ... while it wasn't overly speedy, we were able to do what we wanted to do online. The kitchen was stocked with dishes, glasses, cutlery, etc. There was a coffee maker (and supplies), fridge, microwave, toaster, burners, etc. We ate our meals out every day but could have cooked our meals in our suite had if we wanted. The iwa Spa is attached to the hotel. Yesterday we did a restorative yoga class in their warmed Gan*ban volcanic rock studio (you get the added benefits of cleansing, pain relief, deeper easier movement and incredible stress reduction). Patsy was great! It was a really nice weekend and we look forward to coming back again. read more

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The rooms are so dark. if you want to see in the bathroom bring in a lamp. the beds have a huge sink hole in the middle of the mattress. I would never recommend this hotel. read more

What a great experience, I really enjoyed my stay here, the staff is always smiling great attuided clean hotel clean resort I am so glad I booked my stay at this hotel I highly recommend staying here. The hotel offers cucumber/lemon water fruits and coffee by the front desk, the entire hotel inside and out is clean and designed very well our room was so beautiful I love the colors they used the room comes with balcony fireplace king bed very comfortable with the best beddings full bathroom suite full kitchen with a dishwasher and all the equipment you need, they also have a dining table 2 flat screen TVs and cleaning supplies and the room is very spacious worth every penny. They have a full equipped gym,sauna,3 large heated pools,3 hot tubs and the greatest thing about my stay is at night we had the entire hot tub and pool to ourselves it was the best experience. Btw our A/C wasnt working in the beinging the front desk got the maintenance man to come fix it, he even checked up for the second time to make sure it was still working and that we had no problems, thank you and enjoy your rock concert. Next time I am in Blue mountain I will diffently book my stay here. FYI FREE PARKING down the street. read more

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This place is absolutely AMAZING! Listen, if you have a chance to go to the Blue Mountain resort I recommend that you highly consider the Mosaic if you don't have a large group going. The service was phenomenal. We never had to want for anything. Since we went during record cold we also appreciated how centralized the Mosaic is. It was a short walk to all of the restaurants, bars, and shops. We were so grateful of the location when trying to run into our destination in order to get out of the cold into the warmth. We had a one bedroom suite and it came with a sofa pullout and a fireplace! There was a stove if you wanted to cook (we cooked in our friend's room) and the staff was very accommodating to some of our requests. read more

An Interawest property, Mosaic is directly affiliated with Blue Mountain. You can get your lift tickets at reception and leave your skis for free at the front entrance where you can get them at the bottom of the hill the next day. The hot tub is more like a pool with many different alcoves and the pool has a separated lane for doing laps. The gym is decent and the property is convenient to both the village and skiing. The rooms themselves are modern and functional with a kitchen and dinning room that work well for sharing the space. We had a two bedroom with 6 people and it worked very well. It didn't feel cramped. read more

Mosaic - Hotels Near Me

We enjoyed our time here. It was our first trip to Blue Mountain so we were debating staying here or somewhere actually outside the Village, and I'm glad we chose to stay here. Our patio overlooked the pool, and was facing west so we got a lot of natural light long into the day. I liked that from our patio it was far enough from the Village that we couldn't here the bands playing on the stage during the day or the nighttime partiers later into the night. But most importantly, it was still close enough to be able to walk out the stairwell and be moments away from anything in the Village that we wanted to visit. Anything outside the immediate Village is a short drive and they also have a free shuttle that will tour you around when you call and request a pick-up. $298 a night is pretty extreme, but the kitchen and location made it worth it. We made breakfast in the room before venturing on our way, which was a good decision as the breakfast options in the village are small and overpriced. I also liked the styling of the rooms. Neat art on the walls, a proper couch to chill on, dining table to eat at, although the bed was admittedly not the best. It was almost too soft and didn't feel flat. The bathrooms had lots of counter space, and a proper tub that I will say by hotel standards was very clean (not that I'm having a bath in a hotel at any time, but if I was that kinda guy I could've). Amenity wise, the pool was big enough that there was always room to float without frequently being splashed by random others in the pool. The hot tub is big with little "pockets" to group people in so you're not just sitting in a circle awkwardly looking at people. The sauna felt, well, sauna-like. Parking is $15 for underground, but the above ground lots are free. read more

Loved staying here! Came here with girlfriends for a time away at the Scandinave spa. Staff were really friendly and allowed us to check in early and late check out. The suite is well equipped with everything you could need including utensils, kettle, and even a cork screw and bottle opener. Spacious, very comfortable, gas fireplace, and walking distance to restaurants and coffee shops. We were there in off season so the shops closed a bit early as well. Would strongly recommend and would visit again. read more

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Year after year same frowning faces at the reception desk. Sick and tired... young folks.. old folks.. never to see a smile. I hate these people. read more

I love this place, been here 5 times and the customer service is great. They always accommodate my requests. I get a 2 bedrooms and they have changed to a king and 2 queens though the furniture is shoved in the rooms tightly I apperciate the sleep accommodation. Check in is great we stay for a week and they don't charge us for parking and they currently have free basic wifi which is really good!I'm from the states and no hotels charge wifi but a lot of Canadian ones do so this was a treat. The pool is nice and have free pool toys basically what people leave but it's so nice they keep them and use them! Housekeeping was great they did the dishes, beds and bathrooms really nice. But they are also the reason it's not 5 stars. The corners of the rooms were gross I wiped it down. It was really dusty coming in and I had to request a vacuum of the whole place twice during our stay which they did nicely as I have two messy little boys.I would recommend this place yes its pricey but I always get an online deal and yes exchange so for me it's worth it. read more

Bush league operation. Music pounding till 2am and then drunk people screaming in the village after that, If you like to sleep before 4 am don't stay here. This happens on both Friday and Saturday during our stay. This place deserves 0 star. read more

This was a really nice hotel in terms of appearances as it's very modern, simple and classic. The pop of colours give it a nice touch and the staff are friendly. The problem is that the fridges take forever to make things cold, the doors in our rooms were rigid (hard to open & close) and you can hear EVERYTHING that is going on below on ground floor and outside your door- the walls are quite thin and it's hard to sleep if there is a lot going on. The in room coffee also sucks (as with most hotels though) and when the air/heater is on, you can hear creaking through the walls and board as I imagine it's quite old. I do wish they had different pillow varieties as it was really thick and uncomfortable (but I know this is a personal preference). I have stayed at grand Georgian and this is by far much better as the furniture and kitchen is newer and modern. However, I still prefer the Westin above all as its most private. I do appreciate the fully stocked kitchen. Overall, it was a mediocre hotel but the price is quite steep, parking is 15$ a night if you do underground and you have to pay for wifi. read more