Jon is responsive, knowledgeable and always happy to help. Highly recommended…read more He handles any new tax issues throughout the year that pop up and seamlessly handles all his scheduled duties

Jonathan was very responsive at first, but the minute we paid over $1,000 to hire him and he…read morereceived the money, getting any response from him was nearly impossible. We ultimately told him we wanted our money back because he hadn't provided any service, didn't answer any communication and didn't file our taxes, he originally agreed but offered one call. Jonathan was late for our call which lasted only 5 minutes during which he only confirmed that the research we did (since he wasn't answering our questions before) was accurate. We were still not satisfied as no advice of any kind was provided, only an excel spreadsheet that looks likes a bad version of TurboTax from 2 decades ago, Jonathan then changed his mind and offered to reimburse only 50% of our payment knowing that no service was still provided at this time other than 5 minutes over the phone to confirm a couple of accounting points we already researched for. He obviously stopped responding and we had to dispute the charge. Long story short: a dishonest thief

WORST EXPERIENCE HAVING MY TAXES DONE EVER!!!!!! They sat on my paperwork for over 2 months and…read moredidn't file anything until the day before the deadline. TONY DOES NOT RETURN CALLS. He will hide in his office while he has his "associates" tell you he isn't there. My Refund amounts are SO OFF, I CAN"T EVEN TRACK it. It is now 2 months past submission and I haven't the SLIGHTEST clue where my money is. Just because his prices are reasonable doesn't mean he knows what he's doing, or that he has your best interest at heart. DO NOT TRUST TONY WITH YOUR MONEY

I needed a document notarized and I'm so glad I chose to come to Tony Ferrara & Associates. Very…read moreknowledgeable and professional. Definitely will be using their services in the future.

My previous tax preparer doubled his prices, which put me on a search for someone new that was…read morewithin my budget. Found Zhanna here on Yelp. Liked that she had an office near me on Steinway, and many positive reviews. Turns out, I never needed to go to her office, as she scheduled a Zoom meeting with me. I shared my documents with her via a cloud link, which she went through with me. Boy was she fast! I almost couldn't keep up with her. Clearly she knew what she was doing. She had me gather some more numbers to add to my deduction - details I hadn't even thought about, so I appreciate her thoroughness. Anyway, everything was done and filed in just a few days. I highly recommend her. One thing to note: during the busy tax season, she isn't the quickest to respond to emails. Texting directly to her phone is the way to go.

Messed up with my business papers and reject to fix it. Not happy with the service at all.read more

I got my taxes done by Adam Gajta and he was amazing! He was very patient and understanding with…read moreme, and wanted to make sure I got the best service. I had my taxes done last year by someone else and they made major errors, Adam was willing to take the time and go over and fix those. I genuinely feel like he wanted the best for me and that's why I will continue to come back to him for my taxes. If you aren't certain where to get your taxes done, I definitely recommend getting them done by Adam! He will make sure you get the best outcome possible! Keep up the good work!

I would not recommend doing any business with this firm, especially Waseem based on my experience…read more After receiving an IRS audit notice, I reached out expecting guidance. Instead, I was told I would be charged additional fees just for them to respond and submit documentation on my behalf--despite them having prepared the original return. Even more concerning was the lack of communication and education. Important topics like depreciation, depreciation recapture, and proper land vs. building allocation were never clearly explained, leaving me exposed to potential tax implications without understanding the full picture. When I later asked for my depreciation schedule, I was questioned about why I needed it or interested in this topic now rather than simply being provided my own records. That response alone was both unprofessional and concerning. If you're looking for a CPA who is proactive, transparent, and actually guides you through the tax strategy side--not just filing forms--I would suggest looking elsewhere.

The best there is. He helps you out the best he can. Excellent. You can ask all the questions, he…read moreexplains everything briefly. The right place to go.

My sister recommended this place to me for taxes since she has been going to see Gustavo for taxes…read more The office is centrally located on Steinway Street, and the space is spacious and clean. I did my taxes the 2nd week of April, and when I called, they told me I could just walk in without scheduling an appointment. I first met with Trinh, who was very helpful and really listened to my complicated tax situation. She put in all of the information, and then afterward, I met with Gustavo, who reviewed everything. I was happy that they listened to my input regarding how to file my taxes. The staff here was polite, and they speak multiple languages. I will recommend coming here for taxes.

I have been going to them for 25 years for indivuidal and married filing jointly tax returns, and…read morethe service has always been professional, accurate, and timely. Well worth the price and the convenience for a service that has evolved from bring your papers in person to upload them through our secure web portal. They were recommended to me by a colleague and I continue to recommend them.

Don't waste your time with these people!!! After 15 yrs they…read morefailed to mention that you're paying a penalty on your bank interest . You must pay every quarter to the IRS and the penalty is excluded . Sneaky!!! And they want to charge you $400! And no loyalty the longer your with them the more they charge and don't tell you what is best for you!!!! Why the fck am I paying you??? To punch in numbers? I will make sure you lose a lot of business as you did with me!!

Bob Russo is one of the most knowable tax professionals I have ever met, and he has assembled an…read moreabsolute great group of other professionals to assist in providing his clients excellent tax advice as well as other accounting services. I started working with Robert P. Russo, CPA, PC in regard to my 2018 income tax filing. I had been using another firm who had created a huge problem for me both personally and for my business. Most of my contact was with Bob, Claire & Susy and they were able to make the necessary corrections to get me and my company back on track. Throughout 2019 I have maintained contact with this firm and convinced that not only my past issues totally resolved but that we also have taken the appropriate action to avoid any potential future problems. I sleep a lot better knowing that both my personal and business tax & accounting information are being handled professionally by true knowable and professional people. I would highly recommend using this firm.

Have to admit this experience was a bit uncomfortable for me. It may be. a great tax office but I…read moredid my due diligence before coming in & was basically "turned down" or given misinformation before my arrival. First, the front desk & whoever answers the phone we're so friendly but when I met Robert he turned me down before even looking at my tax return. Stating "I don't want to take your money". I assume he has a fair thought process for this but it didn't come across that way. He said my tax return wasn't too complex. I appreciate his honesty but I'd remind him that I made a trip to his office & you should always treat everyone with some level of respect. Not quite sure what he was using as an indicator to not take me on as a client but I've never heard of a CPA firm making someone feel like I was wasting "their" time. Mind you, he still has no clue what my 2017 take home was. WTH is that. Can't help but think he prejudged me. Matter of a fact he recorded I use Turbo Tax. Wow. My advice to Robert is to commit the time you promise, 1hr, look at a person's return to understand their taxes, & let them come to a final conclusion if they would like to pay to your fee. Otherwise you have people like myself confused as to how you made your assessment that I wasn't worth taking on. News flash my demographic is the new future "hypos" of the world...do your research on the word & demographic. I am disappointed.

I am writing this review to share my experience with Mainline Partners. I have trusted Robert Gregg…read morewith my taxes for over 20 years, and I can't recommend him highly enough. He is incredibly thorough, professional, and always goes above and beyond to make sure everything is done right. He makes what could be a stressful process feel easy and manageable. I'm grateful to have someone so dependable handling my finances. Thank you, Robert and Mainline team! So happy that we don't have to bounce around every year to find a good company.

I had a very poor experience with this company. I reached out two weeks ago to see if they were…read moreavailable to do my taxes. I got a prompt response that they could and to send my w2s and any other pertinent information which I did, and for two weeks got the run around. I made countless calls and emails trying to just get confirmation that the taxes would be handled and filed with no response. I had countless conversations w their assistant and was told each time that my call would be returned, but it never was. I finally gave up and went with another company. When I emailed the accountant to let them know I did not need or want his services he responded immediately with an excuse and had the nerve to say he could still file my taxes (a day before the deadline). This behavior is absolutely reckless and unprofessional and shouldn't be tolerated w such sensitive and personal information and such an important issue. They're messing with people's lives and run the risk of making people have to file for an extension and accrue penalties. If you can't take on a customer and are overloaded then let them know so they can make other arrangements instead of stringing them along. This is no way to treat a customer.