Amazing.
What an odyssey - we switched our bank accounts (within the same institution!) from Wachovia to Wells Fargo in February. Little did we realize the HELL that that would unleash!
As a business owner, I buy and pay for my own health insurance. We have used Linda Mosher for YEARS and loved her services; every year, for example, she proactively calls us to let us know improvements that she has found in the policy or a better provider.
This year, with the change in accounts, there was a dropped ball - the draft covering the monthly premium didn't happen. Out of the blue, we got a cancellation notice.
Oh no!
For the next two month, without health insurance, we went back and forth with these guys trying to give them info they needed, being nice, filling out TPS reports, etc.
Last Saturday, after getting stonewalled robotic reps on the phone when we'd call to check, we got a notice in the mail.
No go - WTF?????
We called Linda and she was blown away and got right on it.
Today, we got official notice that we are back on AND reinstated retrospectively!!!
Use this woman - she is EXCELLENT!!!! read more