Very professional and very detailed inspection. Great communication and detailed report.read more

Walter -- I received a complaint from our client about your services. In particular, she was…read moretroubled by the amount of money she paid you (just under $2000). She sent me the invoice and I concur. In reviewing the reports and amount of information provided and work performed, my professional opinion is that you have overcharged her by at least $800. I'm particularly taken aback by the Enhanced Well Inspection. I told my clients to make sure they asked for a well inspection as part of the inspection. That is, make sure the casing and wiring were up to code. You charged them an additional $399.00 for what? Any reputable, professional inspector would ascertain immediately that the well did not need an "enhanced" inspection. However, you decided to charge your client the full amount anyway; filling 5 gallon buckets when the well log report already shows that it's a 20 gpm well. According to your report the casing and electrical look perfectly operational, that's all she was concerned about. The internal water pressure is perfectly acceptable. You took advantage of your clients inexperience concerning a well inspection by performing unnecessary and warranted tasks. The well water test cost $450. Seriously? RD Water Labs in Missoula charges $40 for a test. Where in the world did you send the samples to be tested? And you certainly didn't overnight them since it took 4 days to get the results. And why didn't you take the sample when you dropped off the radon kit on Weds knowing that it took 3 to 5 days for the results to come in? Instead you informed the buyer on Friday, after the inspection, that you couldn't send in the tests over the weekend and would instead need to come back on Monday and take samples. And that the results wouldn't be back until Friday. I believe you've been in the business long enough to know that inspections are time sensitive. When I said the deadline was Wednesday you suggested the Buyer just extend the deadline. Seriously? Is that the extent of your knowledge of the very industry your livelihood is dependent on? Extending deadlines are many times non-negotiable and in this case my clients lost considerable leverage in negotiations because they had to concede to extend the deadline. And as part of the Well / Water test you only took a sample from inside the house: the house is equiped with a sophisticated filtration system. Why didn't you take a water sample from the well? Could the coliform or E-coli levels be high from the well? My client will never know because you didn't take samples! (In response, you suggested my client / your client contact Crisp Water Technologies - indeed she should have done this from the begining. Thier well inspections with water samples cost around $250.) In Missoula, a radon test cost $100 to $125. You charged $215. And what is the Technology fee? Did your client receive something special that other clients don't get? Is this fee optional? Again, what is this fee for? (You did not respond to this inquiry). Why is this not part of your $800 inspection fee? Last but not least, you missed one of the most crucial flaws in the house; the vertical one inch crack in the foundation / retaining wall. They Buyer's son discovered it and Groundworks of MT bid for fixing it is for $2500. In addition, your report is 60% formatted and 40% relevant to the actual property. You note that the screws on the deck are not adequate and have one photo of the screws and nothing else of the deck. My client couldn't tell where these screws are located and how they affect the deck. You have 4 photos of the refrigerator temperature and two photos of the furnace. The Buyer expects you to have more experience with examining a furnace than a refrigerator. There is more formatting information on the septic system that you don't even inspect than on the exterior of the home. Also, most inspections in Missoula take 3 to 4 hours. You had completed this inspection in less than 2 hours. Of course, the lack of detail in the report shows the lack of time spent on inspecting the property. And when delivering the radon and water tests you did not explain what the tests mean - how to interpret them - to your client. She asked me if the radon levels were high or low? Is the water safe to drink or not? -- you just sent her the test to figure it out. Wholey unprofessional. It really feels like you "mailed this one in". In my professional opinion, you took advantage of your clients by performing an unnecessary inspection with the enhanced well test, overcharged and under delivered with the water test, added unwarranted or explained fees, produced a below average report, and missed a crucial flaw of the property. As such, I would not recommend your services to any of my clients. Patrick McCormick, Broker Topo Real Estate Missoula, MT

Great service in all respects: returned phone call promptly!!!! were on time! knew exactly what…read moreto fix. Certainly will use them again!!!

Be wary of one star reviews like michael of victor. Usually something else going on there. I have…read morehad multiple rentals from moms of Hamilton and always super satisfied. Dealt with the manager himself today with an odd problem I had after returning a drum roller. He was on it immediately and went way above and beyond to help me solve it. Awesome service!

I didn't even want to pick one star! but they made me…read more Needless to say, my last time renting from moms rental in Hamilton was not a good experience, It will be my last time renting there!! First of all, the manager there shouldn't manage any type of business where he has to be in contact with the customers !! I rented a piece of equipment and the tire went flat one hour after starting my project. This was not caused by miss use or negligence. So when returning it, I asked for a credit to rent the same equipment the following weekend. I was told that the only way I could be credited is if I took the equipment that day only. So long story short, I got charged for the full rental of the skid steer and a compactor and the trailer. a $600 lesson on what company is honest and which has a unprofessional piece for a manager? They will lose out of probably 5-10k over the next five years from me! and a few contractors I know that had issues with the management long before my issue have already, or considered not using their services anymore!

Efficient and professional. I will use them again as needed. They have been in business forever.read more

We were in a kind of desperate situation and on very short notice, they came out twice to give us…read moreadvice and instructions! Great people, very friendly and helpful. We highly recommend them. Above and beyond service, thank you! Kelly and Audrey Thornton

I just made the switch from Energy Partners to PSI. EP gave me an estimate for a new regulator,…read moretank upgrade, and associated work that seemed overly expensive. I then pursued the same quotation from PSI, come to find out, this switch was going to cost thousands less. Furthermore, when I inquired about receiving back the pro-rated tank lease fee for half the year, EP said NO. They also wanted to charge me $130 to come get their tank?! I'm glad I made the switch. I never take my time to review any companies, ever. I've made an exception in this case. People should be warned about EP's business practices.

Great propane company. Best prices on customer owned tanks. I have two rented tanks and one…read moreowned. The service has been great.

Clean and nice. Easy to figure out machines. Had laundry done quick and no problems. Bathroom was…read moreclean. Appreciated the quarter machine that gave out quarters and not tokens as we are just traveling through.

This laundromat is Super Clean! Machines are newer so they are Very efficient. They have the…read moreregular top loading washing machines plus the front loaders in 2 sizes $4.25 & $5.25. Dryers took about 30 minutes at .25 for 6 minute increments. They have clean bathrooms plus they have dry cleaning services and a manager on duty. We will Definitely return!!

Bitterroot Valley Cleaning absolutely blew me away with such an amazing job on my house. It was so…read moredusty and filled with dog hair. When I returned I was thrilled beyond belief. Every detail had been thought of. I will absolutely be using them again. Highly recommend!

Great service & HARD WORKERS!! They did GREAT landscaping around our pond! Thank you!!read more

Great lawncare service. Professional and easy to work with! They have done a great job on my lawn…read morethis summer.