I went into Experimax in Canton Ohio to have a right speaker replaced in my MacBook Pro. I picked…read moreit up today and there's a sizable dent on my Mac Pro. Jason immediately became defensive and said: "Why would I put a dent in your MacBook Pro ". I have pictures proving there was no dent before I dropped it off to them. This company needs to be held accountable for their errors. I am contacting the BBB! I am not a reviewer, just a customer who feels that were not given the truth about what happened to my MacBook Pro. I tried to say to you in your store this dent was not there when I bought it in. I have proof pictures that are dated and time stamped to show this dent was not there.

Once again, Experimac comes through for me. My 2014 refurbished MacBook Pro died when the semester…read moreended and I thought (hoped) it might be the battery, but no, the motherboard bit the dust. In speaking with Jermaine I determined that my best bet going forward would be an iMac. Fortunately they had just what I needed, with lots of memory and storage. They moved everything from my laptop to the iMac which made for a seamless transition. The refurbished 2017 machine is working beautifully. I really appreciated the discount for parts given to me for the old MacBook. In the last year I also purchased my Apple TV setup and a battery for my iPhone X. These people are seriously into good customer service and make it possible for more people to afford Apple products.

Bought a TV and Rokustick at Best Buy. Tried to ret the…read moreRoku, but they wouldn't accept it. They FAILED to notify of there UNUSAL return policy BEFORE the purchase was made. Quite a deceptive & misleading way to do busines. Goodbye Best Buy, no more business from me!

I had a great experience getting appliances through Best Buy. Their financing options and quick…read moredelivery of the appliances were a game changer. I searched a few other places for kitchen appliances and was thrilled to find what I was looking for, in the price range, and the availability.

Connor tried to replace a recalled keyboard. He was unsuccessful. He did not call to tell me he…read morewas unsuccessful, I had to track him down. He finally admitted it was still broken, but he claimed there was water damage to the laptop. This was a surprise to me, as he had checked for damage when I dropped it off and gave it the all clear. When I got my computer back, I took it to Apple and they confirmed there was indeed no water damage. Connor lied. Connor was a terrible communicator and because of this, I've been without a work device for three months. Sadly, this business failed me at every step.

Top Notch! They…read moregave me a quote for a new battery for my MacBook Pro and emailed me a bit later when they discovered that they could get me a better price. I was In and out in 1/2 hr. Very professional and trustworthy. Was recommended to them by other folks who have had good experiences. They could use a little reading material in their waiting area but by the time I was done admiring the green reading lamp, my battery was replaced and I was on my way! Lost 1/2 star from me for not accepting American Express.

I will tell you this. This company knows what they're doing, and they do it right. I purchased an…read moreIBM (Now Lenovo) back from them back when they were an up-and-coming computer store, some years back. Purchased another Thinkpad 6 years later, and just recently picked up a Dell laptop and Emachines desktop (used) from them. I will be a continuous customer if they keep their image up. Good prices, friendly staff that is knowledgeable in the field in which they work, and they are compassionate, meaning that they don't take the easy route. They make sure that your issue is satisfied.

Fantastic! My source for new Thinkpad products and warranty service! They are a class act!read more

Can't say enough about the excellent service I received from Seth. He is highly competent, kind…read moreand patient. My appt was easy to set up, and he was right on time! Wow !

My computer picked the worst time to fail. I had a lot of work to complete and my computer wasn't…read morecooperating. It was caught in a boot up loop that I couldn't do anything with. I called Rick at Cyber Express, explained the issue, and he told me to bring the computer in. I took the computer to Rick and he suggested a temporary solution that I could use on a flash drive on another machine I have at home. Then, Rick put my computer on the work bench and found the problem and had it fixed within two days. Excellent work all around. He gave me a way to complete all my time sensitive work, and provided a more permanent solution for my computer. I'm very satisfied with their work and recommend Cyber Express for anything that might occur with your machine.

Called to see if they had a 100 ft CAT6 line so I could conveniently stop there instead of running…read morearound looking for one. He said yes. Got there and he said no, but he had 50 ft for $40...Home depot had 100 ft for $25.

Here's the condensed version. Took my Asus laptop to them which was working but definitely having a…read morepower cord connection problem which had been worked on once before. They told me it was not hopeful but they would take a look at it. The next day they called to say it was dead. I went down to retrieve the laptop and they wanted to know if I would like to buy one of their refurbished laptops. I declined and asked for my laptop back. They brought it out in a box in pieces saying it wasn't worth putting back together. I decided to get a second opinion. The second company found the problem within minutes. It was missing a small pin which they ordered. The pin arrived a couple days later, they installed the pin and reconstructed the laptop the same day. It's up and running without a problem. You can decide if you want to take your computer to Quality Computer.

I have been frequenting ACE for a while now and they have a wide selection of computers, and…read morecomputer parts at very affordable prices. On top of that they offer several services, in so far as computer repair, virus removal, etc. They've always been helpful, nice, and in comparison to comparable services their prices cannot be beat.

Micro Center is a retail-store chain that has locations in some states. This particular store is in…read morethe East side of Cleveland. It sells computers , PC parts, printers, televisions, cameras, cell phones, and many other home electronics. My husband has fond memories of Micro Center from when we lived in a different state, and where we currently live in Pittsburgh, we have no Micro Center. Therefore, he drove to this store in Cleveland to shop. He purchased an Alienware gaming monitor, a monitor arm, a Seagate hard drive, a mouse, and a screwdriver set. He said that the store had a sale so the prices were reasonable. He has used these products for about two weeks now, and he feels happy with their quality.

For tech enthusiasts like me, a trip to Micro Center feels like letting a kid loose in a candy…read morestore. I visited yesterday to pick up an online order and was pleased to experience the same friendly, attentive service I always get. The store is impeccably clean and well-organized, and the staff go above and beyond to help you find the perfect product and answer all your questions. It's truly one of my favorite places to explore and shop!

Joe saved the day for me. My new laptop stopped working randomly one morning. When it wouldn't…read morerespond to the charging cord or anything, I figured I was in for a doozy. I purchased the laptop from Best Buy and added insurance but my only option with them was to have Best Buy take my machine and ship it to their service center, to be returned to me in 6-8 weeks. Yeah um, as a consultant, that's hardly an option. Joe had me up and running within a few hours and even provided a loaner so I could in the meantime. Happy to support a local business and grateful the process was smooth. Hoping I don't need to return for anymore tech assistance but won't hesitate to do so. Note that Joe only accepts cash so you'll want to factor that in.

Extremely rude, gave me the wrong product, refused to fix it. Made me pay and shooed me out of the…read morestore. Go anywhere else but here.

Having tried several IT companies over the years, the only one worth recommending is this one. Josh…read moreis attentive to our needs and somehow makes you feel good while doing it. It's rare to find a company that values fairness and a sense of urgency, without gouging your wallet while doing it. 1000% recommend.

Response time is timely. Solutions are immediate and more importantly, he finds solutions that fit…read moreyou rather than fit you into a solution.