I went into Experimax in Canton Ohio to have a right speaker replaced in my MacBook Pro. I picked…read moreit up today and there's a sizable dent on my Mac Pro. Jason immediately became defensive and said: "Why would I put a dent in your MacBook Pro ". I have pictures proving there was no dent before I dropped it off to them. This company needs to be held accountable for their errors. I am contacting the BBB! I am not a reviewer, just a customer who feels that were not given the truth about what happened to my MacBook Pro. I tried to say to you in your store this dent was not there when I bought it in. I have proof pictures that are dated and time stamped to show this dent was not there.

Once again, Experimac comes through for me. My 2014 refurbished MacBook Pro died when the semester…read moreended and I thought (hoped) it might be the battery, but no, the motherboard bit the dust. In speaking with Jermaine I determined that my best bet going forward would be an iMac. Fortunately they had just what I needed, with lots of memory and storage. They moved everything from my laptop to the iMac which made for a seamless transition. The refurbished 2017 machine is working beautifully. I really appreciated the discount for parts given to me for the old MacBook. In the last year I also purchased my Apple TV setup and a battery for my iPhone X. These people are seriously into good customer service and make it possible for more people to afford Apple products.

Super helpful, good prices, they did move to 1620 US Route 62 which is even more convenient for me…read more They are also opened Saturdays now, so another win.

The 99 flat rate fee was nice. One fee does fixed it all. They got my computer upgraded to windows…read more10 because Windows 7 is no longer being supported by Microsoft I thought I had been hacked because I was having issues and they got all that situated and my computer back to me the next day.

Called to see if they had a 100 ft CAT6 line so I could conveniently stop there instead of running…read morearound looking for one. He said yes. Got there and he said no, but he had 50 ft for $40...Home depot had 100 ft for $25.

Here's the condensed version. Took my Asus laptop to them which was working but definitely having a…read morepower cord connection problem which had been worked on once before. They told me it was not hopeful but they would take a look at it. The next day they called to say it was dead. I went down to retrieve the laptop and they wanted to know if I would like to buy one of their refurbished laptops. I declined and asked for my laptop back. They brought it out in a box in pieces saying it wasn't worth putting back together. I decided to get a second opinion. The second company found the problem within minutes. It was missing a small pin which they ordered. The pin arrived a couple days later, they installed the pin and reconstructed the laptop the same day. It's up and running without a problem. You can decide if you want to take your computer to Quality Computer.

I had a great experience getting appliances through Best Buy. Their financing options and quick…read moredelivery of the appliances were a game changer. I searched a few other places for kitchen appliances and was thrilled to find what I was looking for, in the price range, and the availability.

I've been going to this Best Buy for about 3-4 years now and it is, for the most part, a really…read moregood Best Buy. They sell good quality products, explain financing opportunities very well, have considerate operating hours, and have always worked with me on my returns or replacing rare but occasionally defective products. The only bad experience I've had at this Best Buy (4 over 5 stars) was with an iPad and a iPad Pencil that they sold me. The pencil wasn't compatible with the iPad I bought, and it really felt like, as a shopper, I wasn't technically guided right in my purchases. So, it's a great spot, just make sure you apply the due diligence in compatibility with your purchased and existing products as a consumer.

Very friendly, cooperative, understanding, professional, reasonable, knowledgeable, and reasonably…read morepriced!!!! I have brought my gaming PC to them twice. The first time was when I unknowingly put thermal paste underneath my CPU and ruined my motherboard. So after I purchased a new motherboard, I was still having issues with the PC. I took it back to RizTech and they were able to fix all the issues that I was having. They are amazing people, and are very tech-savvy. Not to mention it's a small business! This is all after a friend of mine recommended them to me because she has been going to them every time she has any sort of issues with her Nintendo Switch, or other devices!!! Thank you so much RizTech!!!!

I was originally willing to chalk this up as a bad experience simply because it wasn't what I…read moreexpected. The owner was willing to offer a refund for the file issue. When I returned to the shop to get my refund, I brought the laptop. The owner, the day before, had had me try to log in after offering me the refund, but I had forgotten my password and needed to try at home. However, knowing I had to download over 200GB of files from OneDrive myself, I spent 45 minutes trying to log into Microsoft across my phone and three PCs, but could not. Tech A was cool toward my presence but listened and helped me get logged in. While the refund was processing, I opened the OneDrive box and noted out loud that it was asking to upload, but I needed to download. That is when Tech B snapped at me, saying, "YOU don't get that." He meant that because I was getting a refund, he wouldn't help me. I pointed out that even for the full fee, the shop had originally sent me home with zero instructions on how to log in or download my files. Up until Tech B's words, I was going to move on. As a senior citizen, that petty comment and his angry, dismissive attitude are what I will remember about this business. A sincere apology from the owner and the technician would make this right, but so far, they have chosen not to take that path. UPDATE: I formally notified the owner via email about this incident, and he chose not to respond or address his staff's behavior apparently. I took both of my computers to Ram Online in Brunswick, where they treated me with total respect and started the OneDrive download for free in under a minute.

My Dell laptop finally died. I took it to Joe and he gave me a few suggestions. We agreed on a…read moreused Dell that was very fair price-wise. He worked very hard to restore and transfer all my information. I picked it up one day later. He noticed that more storage was needed and added what the necessary. The phone was constantly ringing and quit a few people stopped in while I was there. I was very satisfied with my used laptop

They seem like nice people, however they will over charge you in a minute. Terrible return policy…read more You're better off going somewhere else.

Great service and great communication. Installed a solid state drive and the improvement in…read moreperformance is great! Would highly recommend!!

From the owner: *Free Repair Quotes* Please call ahead for an appointment. I might be on a service call…read more Personal Touch Computer is a home based, full-service computer repair company serving clients in and around the Salem, OH area. Owner Fred Kenngott is an expert in all things computer with a specialty in small business IT work. With over 13 years of experience in the industry, Fred operates with honesty, integrity, and competence on every project, and his rates can't be beat. Fred's other services include, Phone & Remote Support, WiFi and wired networks, home video transfers to DVD, video & audio editing. Contact Fred today to discuss your needs!

Very professional and prompt. about 20% cheaper than I was quoted by 2 other local contractors. I…read moreneeded my new store rewired and they made everything happen exactly how I needed it. Very satisfied. I won't use any other Electrical company. These guys will do exactly what you need and they will do it right. I'll definitely call on Joe when my new building is ready. Thanks again!

From the owner: Specializing in: - Computer Cable & Wire Installation…read more- Electricians - Security Control Systems & Monitoring - Electric Contractors-Commercial & Industrial - Computers & Computer Equipment-Service & Repair

Needed to replace broken screen on IPhone 17 pro. Tech spot did an outstanding job and customer…read moreservice was great. Highly recommend

I had very specific needs and a budget. I told Kyle what I wanted over the phone he was sure he had…read moreoptions. I walked in the store, introduced myself and told him my application. He comes back in 5 minutes with exactly what I needed at my price point. I was in and out in 15 minutes or less! I spent 30 minutes at a big box store trying to explain to them I needed a very basic machine, they just couldn't grab the concept. I'll never get that 30 minutes back, but you can save yourself time and frustration. I'd prefer buying local any time I can.