Checked in on Sunday night. I just love all the workers. Here are excellent and nice. The ambience…read moreis great. The drinks as well. And I'm still here.

Um, pretty much every thing could change. No one there to help you open the large doors as you…read morewrestle getting in with luggage. No clear direction to the lobby to check in. Once you find it (not close to entry doors) there were 4 green lighted check in "registers" but only 2 people to check people in. So then you have to walk quite some distance to get to the elevators... find you no one is helping you carry the bags nor was there a cart to use. of course the room is very end of the hall, but not a problem. However, the room did have a fly in it. Not sure where it went. I then looked room service and there is what you have to scan QR code that brings up a website that doesn't work very well, so you have to reload it several times. Once over that hump there's only one restaurant that is open at 8:20 PM. And you can't order room service from anywhere else. What the hell? OK so instead of wrestling with the Bad website, I decided to go down and order to go. Mind you I didn't see that you could do this from the Room Room or the QR code website. I have to look it up on a different website. So I go down there and the single restaurant that was open was pretty unimpressive. After I ordered and paid for mine to go, I saw bug crawling across the counter. Once back in my room, there was a mosquito in there I mean again what the hell? As I ate the pad Thai, it really wasn't all that good so I don't even know how this place is making money except for the gambling. And there is a place to get money at every turn you make. I would like to never stay here again.

We stopped here for the night traveling through from TX and saw they were the number one rated…read morehotel on Yelp. Is it a luxury resort? No, but I would stay there again. It was: SUPER SUPER clean Friendly caring helpful staff Clean laundry room No breakfast because you know Covid. Snacks, sodas and laundry stuff available at the desk. A microwave and fridge in the room Great tv selection Security cameras for safety if you're concerned Good location We met the owner, Richard who is a delightful man. Sir, thank you for a good night's sleep and a great hotel!

I stayed here for one night and it was nice. I love the room, spacious restroom, kitchenette, comfy…read morebed, and views. The breakfast was stocked with great items as well. However, the fitness room is very small and the workout equipment is pretty cheap. The service was fine. It wasn't super friendly but also not bad. I would stay here again.

I want to share the condition of our room and the disappointment in the lack of pride in repairs…read moreand cleaning. I rarely take the time to complain as I am an optimist at heart. However, I am disappointed that the hotel would see it fit to offer a room in this condition to anyone with the amount of money spent here. We will enjoy our time here, we always do. I just wanted to share my thoughts in hopes the hotel will do better.

If you want no kids - THIS IS NOT YOUR PLACE!!! We hit the…read moreGolden Nugget thinking it would be all adults for a relaxing weekend but soon found out that was not the case! KIDS EVERYWHERE!!! It was like we were at Disney with kids running and screaming with ZERO PARENTAL DISCIPLINE!! We also enjoyed kids running up and down our room hallway while screaming at 8 AM. Unless they can separate the kids and add some sort of adult section, WE WILL NEVER RETURN!!! Casino was no kids - And we stayed there Pool was an absolute Kids Zoo!! No Go!

Traveled to Lake Charles to get a Ceasers Salute card…read more Cashier was very friendly and helpful. Casino was quiet and not too busy at the time.

I thoroughly enjoyed my stay at the Horseshoe. It was certainly much quieter than nearby casinos…read morebut I was also there on a Monday evening/Tuesday morning so that may have made a difference. The room: check in was incredibly easy and they have a kiosk for self-service. The room itself was clean, spacious, and had all the typical ammenties one would look for. I assume most people who stay at casino hotels don't aoend too much time in the room, but if one did want to do that then this is a great choice. The bed was nice and soft, pillows fluffy, and the bathroom was spacious. The gym was a typical hotel gym. There was an elliptical, bike, treadmill, and a bench with weights. I only used the treadmill, which seemed a bit old but did its job just fine. Downstairs you will find a Dunkin and pizza place. The Dunkin was perfect for a quick breakfast. The egg bites came out piping hot and were delicious. The latte was standard. The customer service was great. The pizza place is meh. Thick crust, thick layer if cheese, not many toppings. I would skip this next time. The casino itself was quiet but it was a lot of fun. I found a blackjack table and the dealer was super nice and taught me the rules. I had a great time.

What a great find for us. Our first time in Lake Charles and since we love the BnB experience when…read morewe travel, we chose to stay at Aunt Ruby's. It was in a great location and our host, Dan, was so welcoming and accommodating and cooked us a delicious breakfast in the morning. We also celebrated our Anniversary at Dan's restaurant just down the street and had the most amazing meals with wonderful service. Can highly recommend this beautiful, historic BnB (and the Pujo St Cafe) to anyone traveling to Lake Charles.

This bed and breakfast was awesome I would recommend it anytime over an Airbnb or a hotel stay Chef…read moreDan was also awesome in making our stay very comfortable and the breakfast was chef quality it was an outstanding experience.

Its a place to lay your head. Front desk staff is typically transactional but they are…read moreaccommodating and friendly. Cleaning staff is also very friendly, please tip hard working people. Its in a good location, a quick walk across the street will get some dining (mostly fast food) and shopping at target. More dining is a less than a 3 minute drive across the loop and even more a couple of exits down the loop. Place has always been clean and the area is safe from what i can tell although make sure you remove valuables as with everywhere it be homeless taking advantage of people slipping

The rooms are surprisingly sound proof, except when standing outside the rooms doors. I never heard…read moreour neighbors. Love having toilet area & sink separate from the shower& vanity area. The beds are comfy, rooms were very clean, and the staff were excellent. My only complaint is inadequate lighting. Unfortunately they aren't alone in that. It seems all hotels seem to forget that women stay there and need to apply makeup and just see in the room in general. But overall it was a nice experience.

They asked me how long was I staying? I said probably was staying for four nights. They charge my…read morecard for four nights took additional $57 off of my card on top of that. The total came up to about $600 and some change. On the second day, I realize I was already going to stay for three days. So I called the front desk and asked is it OK for me to leave early? I'm not going to stay the full term and they said yes I could get a refund so I continue at work. Waited until I got back then come to find out I was not going to be reimbursed for one of the days cause I was only staying for three. When I got to the front desk later on that evening, I was told I lied to let them know 48 hours before I was leaving instead of 24 hours for me to get a refund. So I pretty much feel like I've been robbed. I would not come back to another best western ever again. The fine print is a rip off. Best Western y'all fumbled the ball.!!!!!

This is one of the most beautiful and cleanliness hotel. The owner was so nice and friendly. The…read moretowels were kind of thin. The hotel location is safe and close to the highway. Highly recommend this hotel to everyone.

Hilton usually has a cluster of their different brands next to each other, so we decided to try…read moreTru. Per usual, although I could check in on the app, I could not get my digital key and had to check in at the front desk. No matter the location, this is annoying. If you aren't going to let your guests get a digital key to bypass the front desk don't show it as being available and state it will be available after a face to face check in. The front desk who checked me in did not offer breakfast times either verbally nor with the room keys. I didn't find anything in the room to say there was breakfast and there was no sign stating as such in the elevators. Parking was great, the sheets were super soft and you could take a back road down ankle to the casino.

Got the job done. Clean and fairly quiet. Free breakfast was what you'd expect for a free breakfast.read more