With the exception of the front desk receptionist everything about this hotel was disgusting and…read moredisappointing. Where do I start. Any positive reviews (which is why we booked) have got to be bots or bought. We got to the room and the door was propped open, the gentleman at the front desk said it looked clean and it was the only room available. While none of what happened was his fault the sanitary factor is highly in question. There was dirty stuff marks everywhere, broken tiles, the bathroom door was gross and didn't close, there was no working tv/ cable, they ran out of pillows, and there was dirt everywhere. Let's not bypass the gaping hole in the ceiling by the elevator or the parade of dirty doors and noxious smell. Please please do not stay here it was really unsanitary and uncomfortable. Save your time, stress, and money. We have always strictly stayed at IHG hotels but this was the straw that will cause us to look elsewhere. The fact that they have people pay to stay in these rooms should be embarrassing to holiday inn. When we tried to call holiday inn to for a complaint they were less than helpful hung up on us 3 times and said someone will call you back. I won't hold my breath. The poor guy at the front tried his best to help but there wasn't much he could do. We traveled from Chicago to Wichita with our 3 young kids we were all exhausted and just looking for a clean room to sleep in while carrying on home to Arizona....Do better.

We have always stayed at Holiday Inn Express's throughout the states and this one by far was the…read moreworst, from the staff to the atrium to the room. When you stay at a place for a week, you certainly want to use the pool. Not sure how long the pool has been out of service, but from the looks of the entrance way maybe weeks. I made these reservations months ago.....it would have been nice to get an email with this change since we traveled over 1300 miles. When we checked out the room....didn't smell clean at all and there was simply NO WAY we could close the front door to the room....water damage??? Wow wee don't they have maintenance to check on this?!or housekeeping? She took my payment in a split second, but when we came back down to say we will go somewhere else and need a refund....it took 4 DAYS until we saw that money AND she verbally told me it would just take a couple of hours....very disappointed and hope you can correct things there.....from the door to the pool to your staff....like maybe educating your staff on proper procedures....

Pet friendly. Staff was great. The rooms were very good. Some of the common areas need a bit of…read moremaintenance. Whole place was clean and we would definitely stay there again.

Very nice hotel with an indoor pool- friendly staff- my room was clean and spacious and I…read moreappreciated that they had a working luggage cart to be able to move my luggage to and from my room without having to make more than 1 trip! I enjoyed the complimentary breakfast and appreciated that they had a bench outside to enjoy some fresh air! Thank you Comfort Inn East Staff for having me- You'll are much appreciated -

Room was not clean. I could see greasy fingerprints on counter top. When I checked out, the clerk…read morewould barely speak. There was a domestic incident in the parking lot on the morning of my departure. A man was screaming so loud at a female I could hear it inside the building and I had to wait for them to leave before I felt safe going to my car. Next time I will stay elsewhere.

We had a stay at the La Quinta in the past week. It was a 50/50 experience…read more Check-in was fine. They had our room ready, no delay there. The price was high for what you get. The room was seemingly a bit small for a standard hotel. We got settled in our two double-bed room. It would have been much preferred to have a single queen size bed. The room was cramped and difficult to get around. The bathroom was dirty. Whatever cleaner that was used leaves a residue on the tub walls and counter. The floor was not well cleaned. It's true that you typically get what you pay for... I'd say you get a bit less than what you pay for here. This was a one-time-stay for us.

this place was awesome. Despite some of the reviews that were online for this place. This place was…read moreactually really really nice. We ended up having the king suite with the view of the baseball stadium and the downtown corridor. The rooms were super clean and the air conditioners kept the rooms very comfortable throughout the whole stay. The bathroom was nice and clean and the shower was easy to access in the water pressure was fairly decent. The bed was fairly comfortable and the Wi-Fi worked well. The staff at this location were very nice and helpful. I even used the laundry facilities downstairs with ease as they were clean and a nice relaxing place to sit down while my laundry was washing.. The lobby and breakfast area were really clean and well put. Of the five days on the road this by far is the best and I would stay here again with no problem. Thank you for a great visit and I hope to see you guys again soon.

My company uses this hotel often and it's always an enjoyable stay. There's a few things that…read morearen't great, but I would choose to stay here every time I'm in Wichita. Pros: - The rooms are large and stocked with dishes and everything you need to feel more like you're at home. - There's a small fridge with a real freezer that is really nice to have when you're here for several days. - The rooms are always very clean and common areas are nice. - There's lots of storage for your stuff. - There's lots of outlets and places to charge devices. - The staff is very nice. - The parking is great. - The hotel has a fantastic location that is central to everything and in a nice area of town. Cons: - The breakfast is blah. They need a complete overhaul on most of the breakfast items. The raspberry-blueberry mix must be frozen because as it thaws, it turns to mush. The meats are just gross with weird looking 'bacon' and sausage that is not good. The French Toast is dry and the other items in the warmer are meh. Breakfast isn't a deal breaker, but it is something they can improve upon. - The water pressure in the shower is pretty low. It takes forever to wash shampoo and conditioner out of your hair. - The Internet was slow during this trip. It hasn't been in the past, so it might have just been this time. The pros definitely outweigh the cons and I would recommend Home 2 Suites to anyone looking for a nice and comfortable stay in Wichita.

Checking in the woman was friendly but after that it was like everyone was rude, overly polite…read more(almost high like), or just simply ignored you. Room is outdated and the entire place needs an update. Sheets and furniture stained. I stayed less than 2 hrs from my place to swim, TopGolf, and enjoy the weekend in the city. The heated pool was cold from the beginning and by the last day (I like to swim before I checkout) it was so cold I did not bother. Breakfast was eggs, wanna be sausage and not cooked hash browns one day. Second day was cold eggs, same sausage, and potatoes with peppers. Third day was whatever was leftover I am guessing. No yogurt, very limited muffin selection, hard bagels/bread, waffles with a funny taste, and limited fruit. Do better or lower your prices to more of a no tell motel.

Thank you for a nice stay! You've helped the joker and Jester Tour amazingly with a great night's…read moresleep

I used to stay here when it was a Choice Hotel, but they changed over to Coraltel. A friend was…read morestaying there and we were doing a trade show nearby, so I got online to book a room. A few days later, I was reconciling my business credit card account and I noticed 2 strange charges on it. One was an 11.99 fee and the other was a bloated prepay for the hotel. I tried calling their reservation system, but it's basically a shell. I started doing some investigating and found out that this company is related to Agoda, which is a rip off hotel booking system. All you have to do is look at their ratings to see that they do things that aren't quite above board. What they did was in addition to the 11.99 reservation charge, there was also a $60 charge from this company that was unexplainable. I called the hotel and they told me that I should've booked through their front desk, and yes, they knew that this company charges for reservations. So far, I've managed to have the $11.99 taken off, and I'm working on the other $60. I have never in my life ever paid a reservation fee and I alerted the tradeshow company and talk to the facility to tell their customers to avoid this place like the plague. Traveling and doing a tradeshow is a lot of stress and the last thing you need to have the hotel group try to screw you over and knowing that you got really close to the check-in date before you found out there's not a darn thing you can do about it. And when they charge you for the rooms in advance, and this other stuff hits, and you don't know until you actually look at your statement like I actually do. It's deceitful, and it does not bode well for ever doing any business with that system again. Since I travel probably 30 weeks out of the year, I've been talking to other guys about staying at first class hotels that are owned by actual American companies, instead of these foreign owned places and their cute little fees that they like to attack on that they hope you won't notice. One of the Wyndham hotels downtown try charging your parking fee, but they don't let you know until you check out. When it's a deserted downtown, it doesn't even make sense to charge somebody. And if you want to make that extra five or 10 bucks, put it in the price upfront so people know what they're gonna be paying. It's a shame that this hotel has felt a need to go with the company that pulls fast ones on people, as work gets around and people just won't stay there anymore. Especially me.

This is a really good hotel they even helped me when I booked the wrong dates. The manger went out…read morehis way to call his corporate office to have them move the dates to a later date that way I wouldn't loss my money and get the night I paid for instead of getting nothing and still having to spend money for another day.

The Staff goes beyond your expectations, treats you like family and show they care…read more Liked  · Great Location. Close to the highway (easy on & off). Gas stations, restaurants, fast food and other hotels close by. 1st night we noticed there was a little problem with the fridge and toilet. We were moved to another room right away. After we got home (8hrs away), I realized I forgot my Tablet in one of the rooms we were in. I called in a panic. Spoke to 3 of the clerks and the manager who took the time to look and Send it back. I still changed my passwords because of the hackers. Took 5 days later. But I am amazed how the staff, and management found my Tablet (shipped it via UPS), back to me free of charge. No damage at all!Nicest bunch of people I ever met while on a road trip. The hotel is being renovated so I hope the staff will stay on because we would love to stay here again! Can't wait to see it when its done. Pet Friendly Too. Disliked Breakfast wasn't much to look forward to. Area was dark and gloomy. Not a lot of variety or choices. No eggs, bagels and cream cheese, coffee condiments and or juices BUT it's most likely due to COVID-19 & there weren't many guests in the hotel. There is a McD's next to the hotel if you prefer a fuller hotter breakfast. Or go have a real sit down meal at the restaurant on the other side of the highway.

This hotel is just not meeting my needs at the moment. No feather pillows, no room service, the…read moreroom I'm staying in looks nothing like the photos online. Yes I have a fridge and a microwave but I had to spend and additional $154 for my stay to get a room with 2 queen beds. The first room I reserved with one king bed was dark and filthy dirty. Stained carpets, stains on the chairs. I've never had a room in such high need of a scrubbing. The bathroom light was very dim. It felt seedy. I had to contact hotels.com to get it upgraded and it's only slightly better. The hotel pool looks like a wading pool. Not inviting. I will not be staying here again. For the money this was not a good value. Two stars for comfortable mattresses. At least they got that right.

Wow, what an amazing experience this place is! I've never stayed somewhere so unique. The town is…read moretiny but big enough for a quick walk before or after breakfast. You can read about the hotel, town, train tracks and the history of the airplane landing strip. We did just that and then sat down for our complimentary breakfast which was delicious. After eating I got to see a plan drive up the street and park across from the hotel where they were coming to eat. I did learn the hotel is apparently haunted after I booked it. We did not have any experiences even in "the most haunted room". Which was good because we were on a drive and needed the rest. Additionally, the hotel is CLEAN! Which is always a concern of mine but not here. No bad smells. No humid or musty rooms. I have allergies and asthma and slept better than I normally do.

Such a unique place! Pilots: You don't want to miss the chance to fly in here! It's definitely an…read moreentry for the logbook. Ya land on the grass strip East of town, taxi up onto the old state road and right into town past houses and buildings - and nobody even looks up because it's such a common occurrence. If you're a history or railroad buff don't miss this stop on the highway. There's a ton of railroad history in this little burg - and it's got one of the last surviving wooden water towers from the steam engine railroad days. The tower is in gorgeous condition and surrounded by a water pump, a BNSF caboose and a reconstructed Depot and (it's a fly-in destination too, remember) a static display old Beech 18. You can stay in the hotel or there's also an RV Park right outside the hotel. Food was great and the service prompt and friendly. What more can ya ask, right?