This Hotel is amazing!I stayed here multiple times the service was amazing and staff very…read morenice.thank you to Dana Henderson who helps out so much this hotel is a great stay in Rowan university campus it is so beautiful during the fall and spring. There are many places to shop and dine in this area.

Very good Courtyard hotel and great location! This area has several dining options, a 7-11…read moreconvenience store, & other shops within easy walking distance in a nicer updated area near Rowan University. The hotel is comfortable, but needs larger TV's in the rooms and an updated layout so the TV isn't awkwardly "off to one side" at angle from the bed. However, the staff and overall experience at this location makes it worth a repeat stay, which this trip is. If I'm in the area again & rooms are available, I will be back.

Pros Clean room Newly…read morerefurbished Gym small but had a working recumbent bike and an ab ball Good breakfast Cons Construction in front Didn't give water at checkin had to go down later and get it. No one was at front desk. Got 2nd floor No housekeeping the first day Loud HVAC TV not many channels Couldn't get cc on TV Clock in gym broken Room door didn't close by itself.

Not the worst hotel experience but not the best either. It seems they had a fairly recent…read morerenovation using pretty nice fixtures and materials but forgot to hire someone with hammer experience to install them. Most tile was literally ungrounded, caulk was smeared all over bathroom floor and walls. Items are poorly attached. The so called luxury vinyl floor in the room felt cheap and unpleasant on our feet. That said everything seemed clean and no fouls odors. Paper products are as cheap as can be, scratchy and thin tissues, rough tp, but relatively nice linens compared to similarly priced hotels. Parking is great and there's EV chargers around back. All in all meh.

Date of visit: 7/30/24…read more I would give it 0 star or even NEGATIVE if I could. We had a confirmed reservation and when we arrived at around midnight, they told us that they overbooked and they didn't have our room. WTF! And then they told us that they had helped us to book at a hotel 30 mins away in DE and after driving there, this 2nd hotel told us that they didn't have a room for us either. WTF! WTF!

Manager both nights and not respond to concerns. rate which included gift cards food. with…read morebenefits was not honored. Front desk could not satisfy the rate. night or daytime manager to correct issue that front desk could not. Manager multiple times, ignored request and ignored . Seems like front desk easily refers to management, which may not even be on site to assist. Poor stay.

I wish I could give no stars. From check in on, this was one of the worst hotels I have ever…read morepicked. I called earlier in the day as we are in the middle of a 13 hour drive and found we were ahead of schedule. The women at the front desk told us 2:30 should be fine. Check in is 3. When we got there, no rooms were ready. A half hour before check in and NO rooms are ready? Okay, no problem. This is the 4th hotel on this strip my husband and I have stayed at. It was absolutely the worst. The hotel itself is okay, some spots are new some spots are outdated or broken. The location is apparetly the street bike and motor cycle race way. So please do not stay here if you need sleep of any kind. The staff are some of the most ignorant I have EVER encountered. Walking around in slides and playing on their phones. Almost every one has an ear bud in. What happened to doing your job while you are working? Giggling and gossiping as a line of patrons waited to be taken care of. I attempted to use the lobby bathroom after one of the female employees only to find they didn't flush the toilet nor attempt to pick uo the paper towels all over the floor--did it for them. All of this sucks because honestly, the room was half way decent and moderately updated. The hotel door locks stick and don't always go back in so if you're traveling solo you can't always close the door from the outside. However, you can hear EVERY door close, every step on the floor above you, there is no quiet. If you're here for a long term visit, turn around because your food is not surviving. Unless you like setting an alarm to wake up every 2 hours to turn your fridge back on. The TV shuts itself off randomly. They have taken 'energy efficiency' to an even cheaper penny pinching level. The air conditioner starts out strong and slowly fades to nothing. It was 93 degrees here at 12am, which is when I am checking out and writing this review becaus I was done. TLDR: R U N. DO NOT BOOK.

Me and my Mom stayed at this hotel, following my Mom's release from the hospital after emergency…read moresurgery. The first concern was the ripped and unclean mattress on the sofa bed, which had no sheets or bedding of any kind, nor was there any in the room. But the most disturbing and dangerous part of our stay, was being in the beds, dozing off, only to hear someone trying to enter our room! Thank goodness I always put the security bar on the door of any hotel room I stay in. So I go down to ask the guy at the front desk, Ethan, if he had made a key for someone to come to enter my room? He said yes, because the man had your last name! Not my whole entire name, but just my last name! Then he went on to admit that the man had the wrong room number at first, but then made a call and gave the correct room number! I was trembling in shock disbelief, and I asked if he didn't recognize the red flag of this person having the wrong room number, but more over, how do you make a key for a stranger to enter a guest's room, without so much as calling the room, or my cell number that was in the system!! He just sat there looking confused! I stated to him, that I know he couldn't have been trained to do that, and nowhere in the entire world, that I stayed, have I ever experienced or heard of anyone doing something that reckless and dangerous! Suppose I was having a domestic situation and was hiding from an abuser?? This front desk associate representing Marriott Hotels, gave someone an open opportunity to harm me and my loved one! Not only would I run from the notion of EVER staying at this hotel, but since Marriott as a whole, did the bare minimum in rectifying this situation, I feel safe in warning others to STAY AWAY from Marriott Hotels in general!!! The only comforting part of my experience was Mildred, who was at the front desk the next morning. She was more remorseful than anyone I had encountered during this nightmare....GOD BLESS HER!

I would NOT recommend this place. Upon arrival the television in the front wasn't working but the…read moremaintenance man Bob came and fixed it with no problem he was nice and very professional. As for the pull out couch it was filthy, stains on the cushions and the arm rest were very dirty. Once the bed was pulled out the mattress on it was absolutely disgusting, it was dirty and stained and way past due to be thrown out and replaced. You would think for the amount of money charged for these rooms they would be better kept. The carpet had dog hair everywhere so you can tell it hasn't been vacuumed or cleaned in quite sometime. The curtains were dirty and had wholes in it. The ice maker in the refrigerator barely worked and the ice cube had dog hair on them. The iron was cracked and didn't work properly. One of the lamps in the bedroom wasn't working so there was minimal lighting. Just overall a bad experience. Not to mention we were woken up by a couple in the parking lot arguing and fighting right in front of our bedroom window at 2am and woke us up. Then the police arrived. At that point we packed our belongings and just checked and left. I will NEVER book there again. The rooms need a major deep cleaning especially if someone is allergic to pets and pet hair it would be a bad experience for them as well. Marriott needs to do better. If you see this site on the Marriott Bonvoy App steer clear f this place. DO NOT BOOK WITH THE RESIDENCE INN BY MARRIOTT. Honestly, I want my money back for the inconvenience.

Honestly one of the worst Residence Inn I've stayed at, and I normally love the Residence Inn…read morebrand. I'm only giving an extra star because the front desk has been very helpful and lovely, but that's as far as it goes. I was able to check in at 3AM on a Sunday night due to my flight at PHL being cancelled because of Tropical Storm Debby. Heather at the front desk was very kind and understanding, and she even comped me 2 water bottles for free! She was a very sweet woman, and I needed that after a stressful night. As for the room, upon entry the room appeared to be fine but when you look at the finer details it was pretty gross. There was still hair in the shower, possible ash on the bottom of the toilet, blood on the blankets, dirty stove top...ugh. I didn't want to bother changing rooms since I had such a long and stressful day at the airport. Continental breakfast is pretty standard and nothing to complain about there. There's also lots of shopping nearby which I didn't get to check out, but I did go to a Target that was about a 5 minute drive. Very convienent location. One thing to note was that under my WiFi settings, there's a network called "Hidden Cam 4". I'm sure it's someone messing around, but I found a Google review mentioning it about 2 weeks ago and found that to be a bit alarming since it's been a while. I did bring it up to the front desk who took note of it, but it's possibly someone staying long term and messing around. Better safe than sorry?

My daughter's wedding was just this past weekend (October 30, 2021) and we had chosen the…read moreSpringhill Suites - Vorhees NJ as the host hotel. We worked closely with Michele Prescott as the Event Coordinator. She was absolutely fantastic. Her attention to detail and willingness to make everything go as smoothly as possible without adding any undue stress to a very stressful time was greatly appreciated. She ensured all of the moving parts worked without issue. We were hosting an "after-party" in the lobby after the reception and Michele secured a bartender for our event (Rob) who was great. He was quick and efficient and engaged with our guests ensuring every was happy. Additionally, we hosted a breakfast in a conference room the next morning and Michele worked with the kitchen staff and pulled it all off flawlessly. Your staff made my wife and I look like superstars. To a person, every single staff individual we encountered were pleasant, smiling and eminently helpful with any request or encounter. A few notable call-outs are warranted for Sonya from the Front Desk, Demarious(?) who was the Kitchen Manger (apologies if I got the name wrong, I believe it started with a "D"). Mona also from the Kitchen staff was exemplary. Thanks to all the staff of this property to helping my daughter's special weekend even more special. Paul Manuel

1. Room door out of alignment - rubs on carpet, damaging it…read more 2. Not enough USB-C type outlets for charging devices. 3. Closet doors hard to open, they rub on carpet. 4. TV not working properly because TV remote was not charged and didn't control the TV. 5. Only 2 washcloths, 2 hand towels and 3 bath towels for 2 people for 3 nights. 6. Dark in room, not enough lights. 7. Towel bar in bathroom above toilet came apart. 8. Phone has lots of static noise, can hardly hear other person. 9. Shower leaks lots of water onto bathroom floor which could be a safety issue. 10. At 8:30AM, the only breakfast item left was eggs. Really, the only good thing good was that the ro om was clean.

Everything needs an improvement. It's really run down, toilet barely works, dirty trash cans,…read moreelevator smells and looks like no one cleans it and only one elevator on one side of the building (which I would have thought they would have at least put it in the middle). I wouldn't come back and would find a different hotel the next time I come to visit.

There are some bad reviews we had read about the area and the patrons here but I was very…read morepleasantly surprised. The rooms were very clean. I will say they look like they have been renovated but certainly no complaints from us. The beds were comfortable. We did not experience any people that were a concern. Some families, some workers but all polite, quiet and just doing what we were doing, getting some rest while traveling. The gal helping at the breakfast bar was super nice and we did enjoy our breakfast although it should say Continental Breakfast because they have no protein. No eggs, bacon or anything like that. They had cereal, waffle maker, bread and bagels with the spreads [jelly, butter, cream cheese, etc.] The coffee was very good which will always put me in a better mood, so kudos to them.

I rarely leave negative reviews, but our experience at the Holiday Inn Express was unacceptable…read more During our stay, hotel staff threw away our food and personal items without permission. What made the situation even worse was management's lack of accountability and failure to provide any meaningful resolution afterward. Instead of addressing the issue appropriately, we received dismissive responses that completely ignored the inconvenience, cost, and frustration caused by their actions. As paying guests, we expected basic respect for our belongings and far better customer service. The way this situation was handled showed a serious lack of professionalism and concern for guests. Based on this experience, I would not stay here again and would caution others before booking.

Stayed here for work. Free parking…read more Hotel room was cozy and spacious - King Heated pool, gym, free breakfast in the morning