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    Motel 6

    1.7 (3 reviews)
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    Quality Inn & Suites

    Quality Inn & Suites

    (6 reviews)

    $$

    For a smoke free establishment, sure was odd to have every inch of the hotel smell like someone was…read moresmoking weed. If weed smoke and prostitution is your thing, this is your joint! There was some sketchy things going on in this hotel. We will not stay there again. On a plus side the bed was comfy and the sheets were soft.

    Terrible, Terrible, experience. I am 73 yrs old the worst hotel experience I have ever had and I…read morehave traveled extensively. Our two room paid in full rooms the Saturday before Easter began with one room no issues. I had a bit of an issue we took a while as the manager was training A new person. You should never train while making your customers wait. It was all downhill from there. my daughter arrived to check in she could not be found in the system even though she had paid in advance showing on her credit card statement. She was offered no assistance basically told by the manager, Jason not his problem but she could not have a room until he was paid. He offered no customer service to try to call the booking agent to resolve the issue even though his hotel was using them to book his rooms. She asked for a phone number to contact said he had none. He then gave some number that did not work. He was East Indian very hard to understand plus with a mask and behind a practice shield at the desk. He became quite rude and after an hour and 30 she left had to go to another establishment. My room was paid so I was taking my items in and I told her to give me her dog Bella to get her out of the car and get her water. He left the desk chased me down the hall saying you said you had no pets. I told him it was my daughters dog and she had been paid for. He told me the dog could not stay in my room unless I paid for it. I told him I was getting her water she had been in the car while all this hassle was going on. long story short my husband and I stayed as it was paid for and he would not refund our money to go elsewhere. we checked out about ten on Easter Sunday morning. We forgot a few hanging items in the closet. I called told them I wanted my clothes and would be by to get them. When I called an E Indian woman answered I asked her if she was in Groesbeck or India as I didn't want to explain to someone over there at their reservation call center about my clothes. She said yes she was in Groesbeck I said I would be to get my clothes. when I arrived the same guy from the day before this Jason started Harassing me why I asked her if she was in India went off on a rant about me being racist and half of What he was ranting about I couldn't understand. I needed up calling the police to get my clothes. These people have no business being in the hospitality business their customer service was horrible. I would sleep in my car before I ever stayed there again. We have a family farm in the area but on holidays not enough room for everyone to stay so we book rooms. We have stayed at another location with as many as six rooms and no hassle or rudeness. This Jason needs to be fired or put cleaning rooms away from the public. He also told the officer that came I was trying to sneak a dog into my room without paying even though my husband and myself and my daughter told him it was her dog. He was a Rude, angry man.

    Motel 6 - hotels - Updated May 2026

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