Lone Star Inn is clean and you get a good price for your stay. The beds and pillows are super…read morecomfy. But the reason I am submitting this review is for the great customer service I get each time I do business with Lone Star. Heather, Alex and the rest of the front desk have given me personalized service that is not easy to find anymore. Thank you Lone Star Inn for your service this last week. Lavonne Hill Cabin On The Creek.Tx

For a smoke free establishment, sure was odd to have every inch of the hotel smell like someone was…read moresmoking weed. If weed smoke and prostitution is your thing, this is your joint! There was some sketchy things going on in this hotel. We will not stay there again. On a plus side the bed was comfy and the sheets were soft.

Terrible, Terrible, experience. I am 73 yrs old the worst hotel experience I have ever had and I…read morehave traveled extensively. Our two room paid in full rooms the Saturday before Easter began with one room no issues. I had a bit of an issue we took a while as the manager was training A new person. You should never train while making your customers wait. It was all downhill from there. my daughter arrived to check in she could not be found in the system even though she had paid in advance showing on her credit card statement. She was offered no assistance basically told by the manager, Jason not his problem but she could not have a room until he was paid. He offered no customer service to try to call the booking agent to resolve the issue even though his hotel was using them to book his rooms. She asked for a phone number to contact said he had none. He then gave some number that did not work. He was East Indian very hard to understand plus with a mask and behind a practice shield at the desk. He became quite rude and after an hour and 30 she left had to go to another establishment. My room was paid so I was taking my items in and I told her to give me her dog Bella to get her out of the car and get her water. He left the desk chased me down the hall saying you said you had no pets. I told him it was my daughters dog and she had been paid for. He told me the dog could not stay in my room unless I paid for it. I told him I was getting her water she had been in the car while all this hassle was going on. long story short my husband and I stayed as it was paid for and he would not refund our money to go elsewhere. we checked out about ten on Easter Sunday morning. We forgot a few hanging items in the closet. I called told them I wanted my clothes and would be by to get them. When I called an E Indian woman answered I asked her if she was in Groesbeck or India as I didn't want to explain to someone over there at their reservation call center about my clothes. She said yes she was in Groesbeck I said I would be to get my clothes. when I arrived the same guy from the day before this Jason started Harassing me why I asked her if she was in India went off on a rant about me being racist and half of What he was ranting about I couldn't understand. I needed up calling the police to get my clothes. These people have no business being in the hospitality business their customer service was horrible. I would sleep in my car before I ever stayed there again. We have a family farm in the area but on holidays not enough room for everyone to stay so we book rooms. We have stayed at another location with as many as six rooms and no hassle or rudeness. This Jason needs to be fired or put cleaning rooms away from the public. He also told the officer that came I was trying to sneak a dog into my room without paying even though my husband and myself and my daughter told him it was her dog. He was a Rude, angry man.

We had a great overnight stay. Let's start with check-in... we actually checked in online so when…read morewe arrived they had our keycard ready and we were in our room in less than 5 minutes. The guest services staff were polite and friendly. The room was clean, smelled fresh. The shower had hot water which is a huge score for me and the bed was comfy. Breakfast was like a continental breakfast but it got us started in the morning and all the food was fresh. This was a relaxing experience!

Ms. Brenda was as patient and polite as a saint when we arrived after a 14 hour drive. The Best…read moreWestern online reservation was screwed up by the online person. I highly recommend calling into the Best Western Mexia directly to make the reservation. Ms. Brenda helped us in every way she could! Thank You Ms. Brenda.

5 Day stay-sheltered from Hurricane Laura PLUS…read moreMicrowave and small refrigerator. Needed for meals and snacks Furnishings in good repair and functional. Room is Clean. A/C was adjustable, and worked well against the Texas heat. Bed was large -king. Firm. Plenty of hot Water from Bathroom sink and shower faucets. NEUTRAL Situated on the corner of 2 busy highways, controlled by traffic light. During "business hours" numerous large commercial trucks roar as they accelerate from a stop. Plus, you'll hear the occasional screaming brakes. Lots of pickup trucks; the engines are not muffled, ofttimes considerably louder than the commercial trucks. The roar of these "modified" trucks are heard mostly during morning and evening commute. Night time, after 7 pm, the area is pretty quite. Only one chair- padded seat, steel frame office style. MINUS No bedside table lamps, although ceiling lighting was ample. No USB charging outlets, but wall outlets were well placed with open plug access. Be sure to bring a power strip. Bathroom tub and floor was in need of restoration. WiFi was spotty- here and gone. I'm sure your experience will be different. Over all. Nothing about the health and safety of this establishment should stop you from renting a room. Just be sure to shop the best price for these sparsely appointed rooms.

Take my word for it, DONT STAY HERE! I would rather a place be dirty from the moment you walk in…read moreyour room so you can see what you're dealing with and walk out. This one looks nice and OK until you settle in. The fact there were NO cars in the parking lot should have been my first clue! * Room reeked of animal urine; * NASTY stains in the sheets (pic) * Beds are old mattresses on a sheet of wood (no box spring!) (Pic) * Black mold around tub (pics) * Sludge around base of toilet (pic) * Accumulated dirt on carpet in corners (pic) * Carpet just thrown in, doesn't even fit (pic) * The only plug for tub was the rat sized glob of hair stuck in there. And good luck with front desk. They too are nice enough at first, and even seem to be able to communicate in English until there's a problem and then all of a sudden when there's an issue they "don't understand". When I showed the pics of the filth, I was told "No no, it is clean enough for this motel". That says everything right there. TRUST ME, spend $5 (just FIVE) MORE AND STAY ACROSS THE STREET. It isn't a winner either, but its better than here!

These guys are great. Sam is awesome. For just a regular hotel room its reasonable price. And…read morereally everything you need it's almost as big as my apartment in LA. Thanks guys

Great, clean hotel with a very nice lady at the front desk…read more Thank you Jennifer for everything. Our room is beautiful and very large nicely furnished.

One of the nicer hotels I have stayed at. CLEAN and didn't smell like a hotel! The pillows were odd…read morebut the bed was comfortable. Had an issue with check in and a little with check out. The check out was not her fault it was a computer issue. We were a LATE check in and we had to wait 30-45 minutes to get a room and I am not sure why there was an issue. Other than that, good! Didn't stay for breakfast.

This place is very nice. I will definitely be back! The beds are not as soft as I like and the so…read morecalled "breakfast " was in a brown bag but everything else was perfect. For the area... I was impressed. The staff was also friendly as well. I always like to be greeted first when I am in a business. Makes me feel welcomed!

Most of the signs were messed up. Our curtains were stained and our room was extremely small. There…read morewas no store and most of the vending machines were broken. There was not any variety. The breakfast was terrible and the shuttle/rides to/from the western cowboy club was not true. Definitely not a good hotel and the location was TERRIBLE

Good property, easy parking, painless checkin and checkout. Nice fire pit seating area just…read moreoutside. Super quiet rooms, no noise from neighbors or elevator. Bed pooled pretty lumpy when we checked in but slept very comfortably. Room nice and large. No real amenities for gold except a snack and a water but all good. Only issue was they were consistently out of something at breakfast, yogurt one day, grits another or coffee another. They change the breakfast up a little each day and it's pretty decent. Booked to get the included breakfast so unfortunate we had to constantly ask for things to be refilled.

Hilton is always my go to choice for stays away from home. And they have not let me down. With…read moreclean rooms and service that is over and beyond, Hilton is the place to stay. From the time you check in to the time you check out they make sure you have everything you need to make your stay feel like home.

Definitely not a 5 star plush hotel (simply because it isn't new) but if you are looking for a…read moreclean place to stay with amazing staff this is the place for you. Mr. Sanjay the manager is very nice and accommodating. He went above and beyond during our stay.

Very friendly & accommodating attendants in the lobby. The room was very clean & neat. We can see…read morethe improvements to the property & the redecorating that is ongoing. The lobby is now very cheerful and inviting.