This place is located on SE area of the I-65 and US-30 junction near the Southlake Mall…read more There are a bunch of hotels in the area, but it is hard to argue with this choice. It was less than $200 and the suite was pretty large (see photos), the kitchen had everything you need, there were 2 tvs one in living room and one in bedroom. Bathroom was huge (see photo). Very clean and comfortable. The breakfast was complete with hot food, although both mornings we were there, small complaint, only sausage no bacon. The people of course very friendly and they kept all the food stocked. The fitness room was pretty good for a hotel, not like the Marriott Marquis but still more than adequate. Also attached to the fitness room is a laundry room and it says it is free. You need your own detergent but that seems like a good deal. All in all very good experience.

My fiancée and I stayed here for just one night but we loved it. Clean, welcoming exterior and…read moreinterior common spaces. The rooms are just big enough to be comfortable for two. Everything was spotless and smelled nice. The kitchenette was stocked with cups plates and bowls. Dove shower products in the shower. I saw a small firepit outside me window which is lovely. The breakfast was hot and not excellent but not bad. Fresh fruit, yogurt, eggs, cereal, sausage, milk, coffee... a little something for everyone. Everything was exceptionally clean and in good shape. I would definitely stay here again and recommend to anyone traveling through.

The room was clean and spacious. The kitchenette is extremely useful and clean. The fitness center…read moreand breakfast were great! The location is great, by the highway and mall.

Not To Bad of a place Clean Rooms…read more Convenient Good Deal tho seriously Internet is not the best

ROACHES We stayed here for a wedding on June 5th left the…read morefollowing morning after finding a roach crawling on our bed in broad daylight. We took this to the Manager and we have since been informed that they will not reimburse us for our for our room. We left and went to another hotel. They informed Us since they did not locate evidence of other bugs that it was not grounds for reimbursement. SO A ROACH CRAWLING IN YOUR BED IN DAYLIGHT should be evidence enough. No guest should be expected to endure roaches in a hotel Room. Hilton very disappointed in your resolution. It's completely unacceptable!

Needing a place for one night after being in Chicago, we settled on Merrilville because it's far…read moreenough away from Chicago to be outside of the incredulous traffic that is Chicago. We're also Hilton loyalists, so that made the choice easy and Hilton Garden Inn is our favorite of the Hilton brands. Located not far from I-65, this location is relatively easy to get to. It's nestled toward the back of a large retail area and backs up to a large, empty field and some woods. We arrived late afternoon and checked in the day before (room selection) and chose a room on the back side of the hotel, towards the large, empty field and the woods, figuring it'd be quieter than the retail/street facing side (it was). We stopped to check in and get physical room keys (Hilton's digital key is great...when it works). The young lady behind the counter was awesome. She was friendly and didn't mind chatting for a few minutes. She made us feel pretty welcomed. The bar and restaurant were closed (on a Sunday evening), so dinner had to come from somewhere not on the property. Not to worry, there are plenty of chain eateries in the area, but it as far as we could tell lacked local food establishments. Outback did the trick, but we were hoping to stay in after doing an obscene amount of walking throughout the day. Our room was clean and tidy when we got to it. We had to adjust the temperature because it was about 66° when we arrived. The bathroom was a bit dated in its appearance and for some strange, annoying reason the bathroom door automatically closed all the way. Every time. Aggressively. As it it was running a race. The lobby was bright and spacious, as most Hilton Garden Inn lobbies are. We never made it to the pool, but without a hot tub we didn't really have a reason to. Checkout at this location is noon o'clock, which is nice because we like to sleep in. All in all a good stay. If we're in the area again we'd gladly consider staying here again.

This is the hotel where my husband and I stay when we go to events at Avenue 912 (see my review)…read more The staff is incredibly friendly and the facility is clean. The only reason I didn't give them 5 stars is because the pool was closed the last time I was there. However, you cannot beat their extensive continental breakfast. So many options! Dog friendly.

If I could give this place less than 1 star I absolutely would. I have stayed here in the past so…read morewhen I needed lodging for my stay in Gary I chose once again to stay here. Let me start by saying that the staff were amazing, they were just working with what they had. Here is a list of my issues in our 2 bedroom suite ($865.00/ 4 nights) 1. Bathroom sink stopped up 2. Tub in desperate need of replacement 3. Privacy curtain missing in one bedroom so staff pulled the one that was there and thumb tacked it to the wall 4. Privacy curtain in living room area was missing, they offered to put a blanket up to the window, really for $865.00. Furniture in the living room needs to be in the TRASH, I would not sit on that couch. The chairs at the kitchen table were literally coming apart. 5. Ceiling light in kitchen had no cover 6. The refrigerator was dented all over 7. Door handle missing on bedroom door 8. And do not get me started on the condition of the carpet I made 3 calls to Marriot to discuss the matter and was told each time that someone would give me a call, it has been 2 weeks and I have NOT received a return call. I will never stay at this property again.

DO NOT COME HERE! I came here with the kids to get in the…read morepool! John was really rude and woud not give us any towels. I was told they were washing the towels and there was not 1 clean towel in this dusty, vacant hotel. I will not be back and I advise others to not come!

This hotel is located off I-65 just North of US-30 on the West side. If you read some of the other…read morereviews, I would say they are accurate. It does look pretty old and outdated. I agree with most of the reviews that the staff was friendly but I think that would apply to most of the people in Merrillville/Crown Point. The price was over $200 per night which is high for what it looks like. Also several of the rooms the toilets got clogged and needed to be cleared. They do have breakfast but after several kids went through, there was very little food left and it took a very long time to restock and refill. There are quite a few options in the area around the I-65/US-30 junction so next time I would choose another place.

The rooms are the only deal…read more Unfortunately I stayed here during spring break time so kids and teens were understandably a little louder roaming the halls. The doors are extremely heavy and shut so loud that everyone can hear each other's slam. Our room's smoke detectors kept blinking green so between the flashes and doors slamming it was hard to sleep. Our room was very clean and perfect for a family traveling for one night or the weekend. I love the free parking, complimentary breakfast (7:30-10:30 am), and indoor pool. Our room had 2 king beds, microwave, refrigerator, and coffee maker. This place is accessible and is only a front desk call away for assistance. There is also a lot of lawn area if you bring your service dog. The location is so close to restaurants and shopping if needed. This location is outside of Gary, IN and still an hour from Chicago, but this is a great area to check in for hotel stay.

Room was clean. Staff were friendly and attentive…read more Only issue I had was the pot smelling elevators and hallways. There were signs saying no vaping, smoking cigarettes or weed....yet it hung in the air the 2 days we were there even though we saw no one doing it.

Looking at the other hotels in the area, this might be one of the better ones, but it's not very…read moregood. The girl at the front desk was friendly, but doesn't seem to be trained well, or maybe she's new. An alarm went off, and she asked me what it was. I told her it was the fire alarm. When we were outside, a guest said they smelled smoke on the 3rd floor. At that time, she called the fire department. After the fire department cleared the smoke and allowed back in, the staff couldn't find the elevator key. After people waited quite a long time, a firefighter asked about the elevator. She said they were trying to locate the key. The firefighter used his and turned it back on. Our room wasn't very clean. I wiped the bathroom floor to get rid of the dirt. There were 2 hairs in the shower, which I noticed when I was climbing in. There wasn't any shower gel in the pump. I would never stay here again!

This property is an embarrassment to the Marriott Fairfield brand…read more It should be stripped of its branding until it is completely retro fitted. Musty room smell Dirty widows Worn out screens Tape on the carpet seams in the hall ways Cigarette butts under and around bench at entrance Heater wall unit in main entrance has at least 5 layers of paint on it, looks terrible. Trash bin on side of parking lot open to the world and overflowing Exterior of building has faded and chipped paint I am happy to share pictures Benches in breakfast area covered in a fabric slip covers because they are so worn out. As a Bonvoy member for years it's obvious that this property has been neglected and needs help.

Decent experience, but there needs improvement…read more Our room was really nice but relatives room right down the hall was in awful shape. The sheets had stains and a bunch of debris on it, and the people that upkeep the hotel had poor customer service skills subtracting from the experience. Our room was nice kept in really nice shape where hers was the complete opposite. A few minor things needs to be improved including: Better Customer Service skills, and more accommodation and accountability for when something is not clean . Overall rating: 6.9:10

I really enjoyed staying here even though it was only for one night. The front desk clerks were so…read morenice and helpful with all my questions. I enjoyed making my own waffle for the first time. I would recommend the breakfast maybe not everything but majority of it. My room was cleaned nicely I definitely had nothing to complain about and would definitely come back if ever in the area again. The lobby was decorated nicely and they do have an inside pool area and you cannot take your breakfast to your room. I would recommend coming here!