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    Motel 6

    2.2 (185 reviews)
    InexpensiveHotels
    Open Open 24 hours

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    A break sign when the employee wasn't on break
    Erin D.

    "The One Star Gas Light Express" Giving one star is quite generous. I would recommend not booking here. I have had more than a couple stays here. All of them came with invasion of privacy for free. They will enter your room at any time and play it off on cleaning but they don't always clean so I'll leave it to your imagination why they would do that. They will enter your room to clean when you have told them not to. I came back to find them in my room after we came back from breakfast and the girl was standing over my bed not making it. Came back and the room wasn't thoroughly cleaned. Their key cards do not work and require several trips to the front desk and they still don't work. They will tell you it's based on "your electronics" but if you look at the key card mag stripes electronic strips they are worn from overuse. They need to replace their cards and the batteries in their doors and also okay the cards for the right number of days as per the reservation. Their front desk is a mixed experience. Rianna the Front Desk agent that was working at night on Dec 18 2025 should not do customer service. She stated," She does not have to wear a name tag." (But she was the only one from this location not wearing one, go figure.) She comes off angry and not caring at all. If you bring issues to her she will lie to you and gaslight you and tell you they don't exist. I told her about the issues; she lied about it. She pretended to know rather than saying, "I don't know." When I said," I will talk to your supervisor," she said,"You are rude and are not welcome back." I said in a calm but firm voice ,"My dog is in a hot car because you've made me do two trips to the office on a second night stay after having all of my other issues with you." Couldn't activate the key cards right. But she denied repeatedly that there were issues and blamed it on me as the guest. Then, required me to make 2 trips back and forth to my room while my dog was getting hot and upset in our vehicle because we couldn't access our room. Our window air unit stopped working correctly mid day. They have weird foreign hairs in their showers because they don't clean thoroughly. Also rust stains painted over and mold coming thru the paint. My nose has been stuffy the whole time here. As much as they access your room or try to gain access to your room to do "room checks" under the guise of cleaning with very little cleaning done. Today for instance at 11am or slightly before which would have been a check out time. I was dozing off to an am nap and heard loud banging at the door which caused my dog to be startled and bark. I went to the door, peaked thru and declined room service. 40 minutes later as I was dozing off again, they attempted once again to enter the room. Loud knocking at door. Cue dog startled barking and once again I declined room service as I peaked thru the door. They continued to patrol outside my door back and forth for the next several hours and the only thing that kept them from trying to attempt entry again was my dog barking as they came close again. Mind you, room I was in is an end, and they have many empty rooms so it was unnecessary for them to patrol outside my room. Additionally, upon check in the first night the key cards to access the room barely worked it took "six or more" swipes with both 2 different cards each time after bringing luggage in from the car. Then, I received an odd call from the front desk inquiring," if everything was okay?" No motel 6 ever calls to check if you are okay. I let them know I was bringing my luggage in with my child and dog. They basically told me to "have a nice night." There are also cameras all over the property directly outside your room etc. Watching your move at all times so they can track you as a guest. There are also limited outlets to charge any of your devices. Some of their beds are broken as well from overuse and have not been replaced. Also, the walls are thin and you may hear people screaming or fighting which is what was heard last night.

    What the rats looked like
    Cory C.

    Guys, DO NOT GO TO THIS MOTEL! When I checked in, the front clerk was so mean and told me that I was fat. When I went to my room I got hit with a very weird smell, and saw so many rats!

    We spotted 3 or 4
    Devon S.

    We decided to take a chance on this hotel after seeing a few reviews saying it was refurbished and okay. We spent 600 bucks on a total of three rooms for 2 nights. Roaches in one room, no hot water in the other. Absolutely ridiculous. When bringing it to their attention- they said they'd have house keeping spray. Why is that the response? Nasty.

    Yessi L.

    Dirty with Bugs! We have stayed at Motel 6 locations before and our expectations are never too high but we have never had to deal with what were probably bed bugs or roaches as soon as we arrived. We smashed 2 and 2 more still appeared on the counter and between the bed sheets. The blanket also looked Dirty and had a pretty big cigarette burn hole on it. We were there for about 10 minutes and had to check out. We wish we could've gotten a gift card or credit to another Motel 6 but they said they couldn't do it so now we're short about $500 until the refund hits and we have to pay for another hotel. So disappointing way to start a trip.

    Rusted curtain hangers and molded rusted screws
    Marvin M.

    Beyond disgusting, beyond unsatisfied, this is not just a waist of money but hard work I put in. FOUND A SPIDER MY 8 MONTH YEAR OLD ALMOST CRAWLED AND TOUCHED, mold, Broken objects, stained pillow case, hair on drain, rooms were not clean, there was no shampoo and conditioner that is included in our room; had to bicker with the customer service rep just to get it... I'm so disappointed, my money waisted. I tried getting a refund as soon as I came in but they refused. I have all the proof to prove it AND I still want my rerefund. I'm a 1st responder with a well earned vacation and this is what I get? So offensive to think companies would charge this much and not put their effort in making you feel like it's worth it. Motel 6, refund my money please, fix your issues in your rooms and treat your clients better to earn more than a 2 star rank for your hotels. This was completely unexceptional. I will remove this and pictures when I get my refund. I will post in Google and booking and every other app. Not okay.

    Roaches crawling on our Roku

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    4 years ago

    Staff is so friendly. Safe environment. They do well with their policies and stick to it to make sure the environment is safe.

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    6 years ago

    The lady working during 2pm is unprofessional & lacks basic customer service skills! Thanks to her I'd probably tell everyone stay away

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    Page 2 of 5

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    Review Highlights - Motel 6

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    Homewood Suites by Hilton Cypress Orange County - Guest room

    Homewood Suites by Hilton Cypress Orange County

    (28 reviews)

    A staff member by the name of Di greatest us with a huge smile and professional manner answering…read moreall of our questions and giving us suggestions for resteraunts nearby. Our room was big and felt like a one bedroom apartment with refrigerator and microwave and coffee maker all upgrades from most hotels. The atmosphere was warm and welcoming. The energy was calm yet enthusiastic with guest that gathered in the TV and eating areas. Close to all attractions and clean pet friendly and food was great!

    This is one of the best Homewood Suites that I've stayed at…read more It seems new, so everything was fresh and clean. The front desk people were friendly and the location has some eateries shops and a Trader Joe's almost right next door, as well as a Costco behind that. Despite the location being on a fairly busy street, the soundproofing seemed really good here as I did not hear any traffic noise while sleeping (I did close the heavy blackout curtain) and it seemed nice and quiet. We got the large one King 'bedroom' suite, which has the bedroom completely separate with a door, from the outside area with the bathroom, full size kitchen and queen sized sofabed. This is great if you want two separate rooms. The kitchen was really large as well, with marble type countertops and even a large kitchen island. There seems to be plenty of parking here and we could even park our car so that we could see it from the room. The breakfast was standard Homewood Suites, ie., better than a lot of included breakfasts at other hotels. Compared to another Homewood that I stayed at recently near Disneyland, it's like night and day! This one is so much better. I would definitely stay here again when in the area and would recommend this location to anyone!

    Courtyard Cypress Anaheim/Orange County - Lobby

    Courtyard Cypress Anaheim/Orange County

    (173 reviews)

    $$

    Review update... just completed my 4th stay at the wonderful Courtyard Marriott Cypress. All the…read morestuff I mentioned in my last review still stands... Have to give a shout out to the wonderful Sophia at the front desk! She is a class act and an expert at service recovery. Obviously with four stays here in the past month - something is bound to go wrong - which it did during my 3rd stay. Sophia quickly turned things around and moved me to a better room the following day, to finish out my visit. As I've mentioned in my reviews for other places - if you run into a problem, let a staff member know - and here's the important part - give them a chance to fix it. When I brought up my concerns about the first room (cleanliness, missing amenities) I was placed in during my 3rd stay to Sophia - she was patient, expressed empathy, and worked in real-time to make things right. I half joked with my friend that the hotel placed me in a bigger room just so I can update my review with photos of the bigger space since its a different floorplan than my usual two Queen setup (lol) - but in reality, it was simply Sophia making sure that the hotel "righted the wrong" of putting me in the first room (and the condition it was in). The caring and personalized service from Sophia, to Mwinji, and Michael (at the Bistro) is why I continue to come back to this property when I'm in the area for work. Note that I've also stayed at another Marriott property nearby - the Fairfield Inn Los Alamitos - which was an average stay at best. So comparing these two properties - within a mile from each other - Courtyard Marriott Cypress comes up ahead. As mentioned - all the other great points I touched up on in my previous review written last month after my first stay - still stands.

    I've stayed here a couple of times now, and each visit has been a good experience. Free parking,…read moreclean and decent-sized rooms, and comfortable beds -- the basics are all handled well. The staff are friendly and attentive. Special shout-out to Sarina, who checked me in with warmth and made me feel welcome from the start. Would definitely return.

    DoubleTree by Hilton Buena Park - Lobby

    DoubleTree by Hilton Buena Park

    (66 reviews)

    $$

    Stayed at this DoubleTree for 2 nights while in the area. It's an older property with more of a…read moremotel feel with separated buildings, but it was clean and included free parking. Great location--super close to Knott's Berry Farm, as well as plenty of nearby restaurants and stores. I wouldn't mind staying here again for the price.

    I stayed here with my family (2 kids included) for a little less than a week. We booked this due to…read moreits location and free shuttle. I love that DoubleTree offers complimentary cookies. My kids enjoyed them so much. The hotel room and amenities met my expectation for a hotel. We did have some issue with the hot water in our bathroom. But I was able to call the front desk, and they were able to send someone to fix it the same day so finally, hot water in the shower! I wanted to talk about how AMAZING the shuttle service is. So they provide a complimentary shuttle service to Disneyland and Knotts Berry Farm. My kids actually enjoyed the shuttle service and it worked out really well with timing for us to travel to the amusement parks without worrying about driving/parking. They have a phone number you can text to make/cancel reservations, they do require advanced notice for this. Each time, they do send a confirmation text so I know I will be picked up. The shuttle may run on time or a little bit late or even a little early, but overall, it was a good experience with it. We always arrived to the stop early enough so we can board. The shuttle does allow strollers without issue so that is great. I think the biggest perk of this place is the shuttle service. Also, parking at the hotel is easy. There's plenty of parking and they do not charge for parking if we are a hotel guest. They provide a parking pass to use during our stay. In the evening, the spots closer to the hotel are taken but still plenty of parking. This is a great location in Buena Park, it is very close to Portos as well so that's a great bonus!

    Tropic Lodge

    Tropic Lodge

    (39 reviews)

    $

    So they tried to give us a one bed when we paid for a two queen room. ( We had proof and our…read morereservations had pictures of the room we reserved so there's no way there would be a mix up.) They said they were fully booked and this was it and that this is the room we had on or reservations on their system. (Yeah right. They still tried to charge us for the larger room btw.) We had to be somewhere asap so we left, came back and tried to talk to the man at the front desk again... Same song and dance. We were about to give up when we noticed the broken bed as soon as we sat on it. Then we looked underneath and saw the dried blood stains. . . . Yeah, we got out of there the very next minute. Because of the B's this place put us through we couldn't get another room that night and had to head home. 0/5 Stars stay away!

    I stayed here for one night probably about 3 weeks ago with a friend and we saw that it had great…read morereviews. We couldn't book an air bnb or another place since a lot of places were full. We thought this place would be awesome since it had good reviews. It was a late night and we didn't want to drive for the night because we were super tired. Came there and the guy at check in was super nice. Woke up in the middle of the night itching and it felt like I was getting bitten by something. I woke up to a few welts on my legs to find that I had been bitten by bed bugs. We ended up leaving in the middle of the night not even checking out. Couldn't another place so slept in the car in a nicer neighborhood. Thankfully I didn't go home with anything from there. Didn't ask for a refund or anything because it wasn't worth doing. Just wanted to leave. This review has been in my drafts for awhile. So it could be different now and hopefully this issue has been resolved. Would I stay here again? I don't think so. Definitely use caution and check your room prior to staying!

    Motel 6 - hotels - Updated September 2026

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