Quality has deteriorated.. Raises rates without informing first and claims she did which is a lie…read more I only found out when I texted her asking for how much to write the check for and saw it was a higher rate. Then she told me, not before! I requested cleaning for Dec 23 on Nov 22 and owner claimed I did not request that but I had the text to prove it. So she lied about short notice. When I showed her the text she erased it from the thread. Cleaners chat constantly ( and not about the work) I know Russian! I would not trust the owners integrity. She lies and is rude. I keep all texts so I have them to prove I'm telling the truth about raising rates and lying and being unaccommodating.

Natalia is an absolute pleasure to work with. Natalia is very comprehensive and professional. The…read morecommunication was superb and they did a beautiful job for me. I highly recommend her for quality of work and dependability.

I agree with all reviews. I too am relieved to have found Megan and Marissa. They are the…read moreexception. Having been through many a housekeeper I gave up. However, as I age, I realize I need help. So I tried again. I feel blessed to have found Diamond Star Cleaning. I really do. Megan is organized and accommodating. Marissa is soft spoken, easy to communicate with and wants to please. Her work is thorough with an attention to detail. My house feels refreshed and I love being home. It looks so well cared for; Thank you.

Megan is so professional and easy to work with. Setting up service was super easy. She is very…read moretransparent and offers wonderful customer service. Highly recommend if you want a business owner with high integrity.

I've been using this cleaning company for about 10 months now, and honestly I can't imagine life…read morewithout them! Today Jacob and Kayla cleaned my home, and they were both fantastic. They took the time to check in with me at the beginning to understand my priorities and areas of concern, which I really appreciated. They even managed to remove some tough stains from my bathtub that I wasn't sure would come out! They also did an amazing job cleaning my kitchen despite my countertops being pretty cluttered. Throughout the visit, they were positive, friendly, professional, and easy to communicate with. I also want to give a special shoutout to Nick and Angelica, who have helped clean my home over the past several months. They've consistently done a wonderful job and have been a big part of why I've continued using this service. Thank you to Jacob, Kayla, Nick, and Angelica for all your hard work. The quality of service and friendly attitude from everyone on the team have made such a difference. After 10 months, I truly can't imagine life without this cleaning service. Highly recommend!

Paul has been cleaning my home once a month for over 2 years and has always done a fabulous job. He…read moregoes above and beyond making sure everything is cleaned just how I like it even folding my blankets on my sofa. He is always prompt, professional and always pleasant to be around. I would absolutely recommend this company and especially recommend requesting Paul as your service provider.

If you're in search of a high-quality luxury cleaning service, look no further than Belleza's Home…read moreServices & Management. Their team of experts delivers an outstanding level of service that leaves your home sparkling clean and impeccably organized. I had an experience yesterday 03/17 with a team of four technicians in my 6000 sq-ft home. From start to finish, Belleza's Home Services & Management was a pleasure to work with. Their team was responsive, professional, and punctual, and they listened carefully to all of my specific requests and concerns. They took the time to assess my home and discuss my preferences, creating a customized cleaning plan that fit my needs perfectly. The cleaning process itself was exceptional. Belleza's Home Services & Management left no stone unturned, ensuring that every corner of my home was spotless and polished. They used only the highest quality cleaning products and equipment, and their attention to detail was truly impressive. I was particularly impressed with how they took care to organize my belongings and declutter the space, making my home feel even more luxurious and inviting. They do laundry, folding, made all the beds, organized my fridge by colors as I like, my pantry is looks a store right now because they cleaned,organized, put labels in everything. Overall, I would highly recommend Belleza's Home Services & Management to anyone looking for a luxury cleaning experience. Their team provides a level of service that is truly outstanding, and they have exceeded my expectations at every turn. If you want a home that feels impeccably clean and beautifully organized, look no further than Belleza's Home Services & Management. I will be using them twice a week in my home in El Dorado Hills

It took me a while to write this because I genuinely hoped the company would make things right, but…read moreunfortunately they never did. I hired this cleaning company for my EMPTY rental property, which was already mostly clean. The job mainly involved wiping things down, cleaning two bathrooms, and handling a few additional tasks. I also told them ahead of time that I might add a few items to the list while the cleaner was there, and they assured me that was fine since the cleaner was paid hourly. For context, they charge $56 per hour, which is already a very high rate. After paying nearly $500 total, I expected a thorough and professional job. The cleaner did an okay job in some areas, and because I didn't want to micromanage her, I mostly left her alone to work. I also specifically told her that two bathrooms were being remodeled and did not need to be cleaned. Later, however, she reportedly told the company that she had cleaned one of those bathrooms anyway, which was simply not true. After she finished, we locked up the property and returned a few days later to paint and prepare it for move-in. That's when I started noticing multiple things that had not been cleaned at all. For example, I asked for the closet doors and shelves to be wiped down, and they clearly were not. Considering she spent 8 hours there, I honestly began wondering what was completed during that time. Wiping down empty closet doors and shelves takes very little time. At that point I was overwhelmed trying to finish painting and get the property move-in ready, so although I wanted to document everything immediately, I simply didn't have the time to stop and take photos of every issue as I found it. My aunt also noticed heavy dirt still left in the toilets, despite the extensive amount paid for cleaning services. Once the new tenants moved in, I contacted the company to explain the situation. Their response was essentially that too much time had passed and that their cleaner claimed I had approved the work. I requested either a partial refund or for another cleaner to come fix the issues. They asked me to send photos and said they would send someone out, so I did -- and then I never heard back. About a week later, after my tenants sent me additional photos showing more things that had been missed, I reached out again. I explained that if they would not offer a partial refund or resolve the issue, I would leave an honest review about my experience. Instead of addressing the concerns professionally, I was told that "the cleaner said everything was cleaned" and that the fact I mentioned leaving a review "said a lot" about me. That response was extremely frustrating. I'm simply sharing what happened. I don't lie, and I'm not trying to get free money from anyone. I paid for a professional cleaning service and did not receive the level of service I paid for. When I later sent additional photos from my tenants, the company focused only on one picture involving the washing machine, stating they do not clean washing machines, while completely ignoring the other issues shown in the photos. So I'm sharing my experience to let others know what happened. Maybe others have had better experiences, but mine was disappointing from start to finish. If you choose to hire this company, I strongly recommend thoroughly checking the work before the cleaner leaves and taking photos immediately, because in my experience the cleaner was not honest about what was completed. To make matters worse, this situation also made me look dishonest in front of my new tenants after I had assured them the property had been professionally cleaned. I'll be posting photos so others can judge the quality of the work for themselves. Mind you these are only the ones we took or the tenants sent. There was much more that we didn't document.

Was supposed to be a deep clean for move in, did not clean oven, fridge or cobwebs, bathrooms still…read morehad to be cleaned after they left. Was looking for a monthly service, but was not impressed at all

Valley Cleaning Service has been cleaning our home for over a year now. They are thorough, do an…read moreexcellent job and are reasonably priced. I highly recommend them.

Consistently great service all around. It's hard to find a quality cleaning company, and this one…read moredelivers every time. Professional, dependable, and does an excellent job.

I am so thankful to find Barbara. This is my first time working for a non profit and I was getting…read moreconflicting advise on reporting restricted donations. Barbara cleared up and simplified the mechinics of reporting. Barbara is a life saver and helped me greatly.

Barbara is so easy to work with. I worked for her for some time and never witnessed anything except…read morestrong integrity and above-board ethics. She is hired by companies who need a better handle on their financials, gets them straightened out for them, then onto a healthier financial path. I have also worked with her at Rancho Murieta Country Club and this woman really knows what she is doing. After working with her I would have absolutely no issue having her handle my financial affairs. In fact, she is the ONLY person I would trust with them. She has even helped an elderly friend of mine by going to his home and helping him get set-up with bank to computer reporting, FREE of charge! I have to give her a lot of credit because it's hard to take company records that are a mess, clean them up, and help struggling companies get back on track. I totally admire her for what she does!

Jeannie Lynch has been our families tax-go-to person for years now. We have made it a yearly…read moretradition to have lunch and visit for her services. Jeannie is professional, personable, knowledgeable, and responsive in a timely manner. Our family wouldn't think of going else where. Highly recommend!

I contacted Ms Lynch about helping me catch up some back taxes after I'd gotten behind…read more I met with her and her prices seemed high but I needed to get caught up and so I signed an agreement to use her services. She did not get started as there was paperwork missing. I wrote her and told her I would not be able to afford her services after an unexpected move. In addition to the move I had several people offer to provide the same services for much cheaper and it became clear that her prices are not reasonable. At this point she told me she wanted $150 for the work she'd done so far but when I asked her what that work was, she said "You are mostly paying for my time in the office." She refuses to give me back my paperwork unless I pay for this time in her office, time which was presented as a free consultation. She didn't have cool music playing, there weren't snacks, she didn't even have a fish tank. Nothing about her office would be worth the $150 price of admission. As tax time approaches I need the paperwork or I will face penalties. I asked her if the agreement I signed had a cancellation clause. It doesn't. I find it sad that she is so hard up for money she needs to hold my property to get $150 out of me. Again, by her own admission she did not do any work on my taxes beyond meeting with me to give me an estimate. I would recommend steering far clear of this EA.