I will start with this: Rolly's has a great product selection. The store is a bit cluttered…read more(particularly the upstairs portion) but it was great to see the full-sized nursery sets in person rather than online. My frustrations: - Staff is incredibly rude/speaks down to you. - Staff/store processes appear very disorganized and unsure about their offerings. Wrote my order on a sticky note/piece of paper and lost it twice in the matter of 15 minutes. Example of rude staff: First, I was told 8-10 weeks for delivery. Fine there, no issues, ordered plenty enough in advance. At the 8-9ish week mark, I called and checked for an update. I was told Million Dollar Baby had a nationwide outage and they can't check anything. (That's also fine, I get it) However, the staff made me genuinely feel like a bother for calling and asking, and I felt like an inconvenience. The lady on the phone repeated herself about 6 times when I kept saying "okay, understood, thank you" and just kept emphasizing that it wasn't their fault. I wasn't rude, didn't question anything beyond the estimated delivery date, and was genuinely confused. From point of order, I was told many times their delivery driver would call me with a quote so I could decide on delivery including assembly, or pickup. It took until week of delivery to get that quote so I was then stuck with a choice made for me. Two and a half weeks before delivery, Rolly's called me and told me the delivery was ready. A week of silence went by, so I called to find out when delivery would occur (we are working folks and don't just have people home on demand) so we can be prepared. Again, made to feel like I absolutely just ruined their day by calling, I was told I'd hear something later that day. Never did, took another week and a half and two more phone calls with the rude staff. The customer service absolutely is bottom of the totem pole. Nick the delivery driver, once he was given my contact information from Rolly's, was incredibly kind, responsive, and professional at delivery. For spending over $4K in one visit, even if I was spending $4, bare minimum expectation is always kindness and decent customer service. For these reasons, I will not recommend Rolly's, nor will I be returning. I have told several expecting families it is not worth the hassle, and to just not bother with Rolly's. There are several comparable boutiques in the Triad/CLT area that are comparable in product offerings, that care I'm an actual person and not an annoyance, that I recommend instead. Thanks, but no thanks.

The lady who was working was very rude. I understand that they might not want us parking in their…read morelot for other stores , but we don't need to be rude and disrespectful to people

The shop is absolutely adorable. The prices aren't gauging- don't get me wrong they carry one of my…read morefavorite kid brands Tea Collection, but the clothes last forever through ALL of the wear and tear. Little Unicorn, Chewbeads, I couldn't believe their selection! I will definitely be making the trip to Pinehurst more often just to visit this shop.

The sweetest baby/children's boutique I have ever experienced! The selection, especially of Tea…read morebrand clothing for the littles, is amazing. Would have gone crazy if I wasn't just visiting the Pinehurst village area. Customer service is amazing also. Love!!! A MUST if you have any cute kiddos to shops for!

Great experience. So glad we have maternity retail in Charlotte finally. I bought multiple things.read more

I really enjoyed shopping here. Great customer service. They have new items for purchase from small…read morematernity businesses and consignment! I would totally recommend coming in so many options

Very little selection, and was geared more for babies than the pregnant woman. I needed to find…read morepregnancy pants for my daughter in law and there was no mothers line anywhere

HUGE waste of time. Don't bother unless you have boutique items. I wish they would have told me…read morethat on the phone. I had a large variety of name brand clothing: gap, children's place, ralph lauren, etc. i followed their directions to a t, washing the clothes and separating by gender into clear plastic totes. The lady working spent only a couple of minutes going through the items before telling me that I was better off having a yard sale, despite the fact they were advertising in need of winter clothing, which is exactly what I brought. Funnily enough, while I was waiting for her to look through my items, I browsed their selections and saw both target and Walmart brands on their racks. Also, I seemed to be an inconvenience to her despite the fact that I had made an appointment for drop off. I feel this way because I was definitely not spoken to in the same way that the two other paying customers who were there at the same time were. I guess she didn't like the fact that I was browsing while she was going through my items. I had picked some shoes for my kids, but decided not to purchase after feeling so unwelcome. Bottom line: You are better of buying brand new from walmart, target, or literally any other children's clothing store having a sale.

I was helping a friend with hoarding tendencies move. The staff was exceptional in understanding…read moreand helping me unload from my car. They were prompt in grading the items and transferring money. I'm grateful to the team for such an awesome veteran owned business.

This store is filled with items! Lots of items for kids and teens. They also have designer handbags…read moreand scrubs. It was hard to figure out what was on sale and follow the colors on tags. The lady who was there greeted me at first but basically stayed on her phone. Some of the items were definitely worth the money, however most was overpriced. Someone came in while I was checking out and she started talking to them and completely ignored my questions. I'll go somewhere else from now on.

Need to find a cute gift for a baby? How about an expecting mama? If you answered yes to either of…read morethese questions and you're driving around Blakeney, Belly Elan is a solid choice. Even though this maternity boutique is small and quaint, there are plenty of sweet options for mamas/mamas to be. Whether it's a cute dress, a fun necklace or an awesomely titled onesie like "This Is How I Roll," Belly Elan gives you options. Expect pricey-ish onesies, outfits, burp cloths, etc. But boy are they cute. I had a really good experience with the two ladies who worked there. They helped me choose the (hopefully) correct size and gift wrapped my item, gratis. If you're with child or buying for someone who is, this is a niche boutique that's *expecting* you.

I ordered an item from these folks on the internet...they took my money via PayPal; however, they…read moredid not have the item in stock that I ordered. I sent them an email asking them to let me know the status of the order, but they have not returned that email. Additionally, the phone number that was on my order receipt is disconnected. Great service...I'll be contacting PayPal for a refund from these people.

Great customer service. Javier welcomed me as soon as I entered the store…read more He showed me the vast selection of new shoes available. Love the great prices and sales going on. Had a great experience.

The staff are very friendly and attentive. They also have a great selection of Vans to choose from…read moreand great clothing too.