Like I said in my review, we were trying to support another local business and that is why we kept…read moretrying to come back. Walker has literally called you off other phone numbers that were not mine or his and then you would finally answer. Its just very strange that instead of trying to make this right you decide to respond to my yelp review instead. Once again, very unprofessional. Also, the other company you referred me to doesn't even provide the service that I was looking for and that why we came back to you and I told you that over the phone. You also still have one of our original shirts we gave you to color match the new order we placed since you did the other ones a different color, so we thought we might as well try one more time. That was obviously a mistake. But what really set off your terrible service today is how you spoke to me over the phone. You're rude and can't take accountability. You told me over and over again that it would take a week and you'd call me. A week would go by and you would never call which then forces me to CALL YOU. The only thing you should be irritated about is how your follow through is horrid and that you need to work on dealing with customers a lot better. I've done nothing but communicate respectfully with you and I couldn't even get that back in return. I wasn't calling every other day, I would call when YOU TOLD ME it would be ready. And when I called, it never was. When you talk about meeting me at Office Depot to give us our items it was because you didn't have it completed in a timely manner (once again) and I needed it. So you brought it to me because you dropped the ball on that. And this "bill" you claim was unpaid for 5 months was never even sent to us. You never called or texted us once and when I searched for it in our emails it was no where to be found. You couldn't even pull it up on your end so I'm starting to think you never even sent it. We only became aware of it because we came in to place another order and when you told us that we took care of it. Don't act like we were trying not to pay you. Ha! It was like $100. Lastly, if your company cannot function in a timely manner and if you continue to not have "enough inventory" then don't even take us on as a customer or simply communicate that this will take you 3 months to get a small order done. All you've done was waste our time and then catch an attitude when you're in the wrong and then referred me to a company that doesn't even do what I needed. I hope in the future you can conduct yourself in a more honest and righteous manner. Rude, unprofessional, and a liar! The owner there (Matt) constantly lies about when he would have things done and when I would call to follow up he would always have a bad attitude and get upset that I was calling. We've made several orders with him before and he always dropped the ball and would always ignore our calls. It got so bad that we had to call off of another number and then he would answer right away not knowing it was us. This last order was literal on shirt and two beanies that we ordered the week before Thanksgiving. It is now 12.9.22 and he still hasn't gotten it done and was rude and unprofessional when I call to follow up on it today. We tried to support another local business but unfortunately bad business is BAD BUSINESS! Save yourself some time and find another business that is honest and actually know how to treat people and provide the service that they are SUPPOSED

The crew was awesome! Took my nieces and daughter there for a project and they did a great job…read moreengaging them and fostering their creativity!!! Thank you! We will be back for more! Try them for embroidery stickers banners T-shirts hoodies tank tops polos they do it all!! #keepgoing #nevergiveup #staystrong #liveyourbrand #xbrands

Let me just start off by saying Mike, you're the man. We needed a shirt done last minute, and he…read morehad it finished within three hours. This shirt was really important to us, and even though we gave him very little detail about placement, he absolutely pulled it off and made it look beyond beautiful. Quality: 10/10 Customer Service: 10/10 Turnaround Time: 10/10 Kindness: 10/10 Understanding: 10/10 Mike truly went above and beyond, and we couldn't be more grateful.

As a freelance designer, I've needed a local apparel partner on several occasions. I've thrown…read morepretty much everything at Sunset Apparel. Late requests, odd designs, large orders and one off requests. They have never let me down. And, here's the thing, they are always cheaper than every other bid I get. Not joking. I'll send a project to 4 or 5 apparel companies and Sunset always comes back with my product ready sooner than anyone else and cheaper. Trust me, I've worked with most of the screen printing, embroidery and promotions companies in Salt Lake City. Sunset has been the best, by far.

I would absolutely recommend ACME Threadware to anyone…read more A few days before Christmas, I asked ACME Threadware if they could rush an order to embroider a name on a stocking. I explained that my daughter had just gotten engaged, and she had always told her then-boyfriend that he would not get his name embroidered on his stocking, like all the other members of the family, until there was an official engagement. Well, now the pressure was on. Acme said if I brought the stocking in on Thursday, they would have it ready for me on Friday, the 21st. They did the job, beautifully, and our soon-to-be son-in-law was so happy to see his name on his stocking on Christmas day! Acme bent over backwards to make this Christmas special for us, when I know they were very busy with other orders. Thank you ACME!

The initial order I placed had some mistakes but they went above and beyond to fix it. I understand…read morethat mistakes happen and I appreciate them owning up to it and making it more than "right" as quickly as possible. My hats look spectacular.

I am out of state and I needed some items printed in a hurry and I could not get either the UPS…read morestore or Fedex to answer my E-mails or phone calls. At first I tried the online services of UPS/Fedex to send in my order, but they would not allow double sided orders for some reason. I gave up on getting the order done on time, but as a last gasp I reached out to Printink. I got the online order through, I got a call first thing in the morning and then they delivered my order to the location I needed the material at for a nominal fee. All the items were there prior to my client checking into his hotel. It was solid service all the way around. Timely, professional and dependable, rare in today's world.

These guys go above and beyond. I have used them for numerous jobs, big and very small, and the…read morecustomer service is always great. The printing is consistently top notch, and turnaround time is faster than some of the big box options. I can't recommend them enough!

My wonderful collector Lisa from the Philadelphia area commissioned me to paint this huge piece…read more(40x40") depicting the place her family stayed in Paris. So many beautiful memories for their family happened right here. I enjoyed painting it so much! I finished the first painting in January 2023. I took it to Artistic Wholesale. I'd been bringing my business to them for about two years. When I expressed concern about mailing such a large piece and when I asked if they could crate it, the sales associate pointed out that the guy who did the packaging had just walked in and I could ask him. I don't recall his name. He told me something to the effect of: "we do this all the time! It will be fine." Options of archival glass, museum glass, and plexiglass were presented to me. When plexiglass was suggested, I asked how it would look, and was told that glass would look the best. This painting was created to hang above a fireplace in the collector's home. I told them where the painting would hang and asked how plexiglass would look. I was told it wouldn't look as good as glass. No one mentioned anything about risk. So, I chose glass. I again asked: will this painting be ok being shipped with the way you package it? Again I was told, "no problem! We do this all the time." Once the painting was framed, which looked fantastic, Artistic Wholesale packaged it up to what they said was "UPS standards" and shipped it out. On February 14, 2023 I received texts, videos, and photos from my collector telling me that the package was completely intact, but that the glass was shattered, the painting was cut up beyond repair, and the frame had little nicks and cuts in it rendering it unusable. I was shocked and devastated, as was my collector. She told me that the only thing protecting the painting was a layer of foam core in front and behind the painting all wrapped in plastic sheeting material with a thin layer of bubble wrap. There was NO styrofoam, packing peanuts filling the box to cushion it, or corner pieces protecting the painting. Over the last months I've tried to get Artistic Wholesale to help make this right. I wish I could get UPS to reimburse my losses, but they have told me I can't get any sort of reimbursement, because it's now past 60 days. The UPS website indicates that only the shipper (which was Artistic Wholesale) can file a claim and, to my knowledge, they never did. The first painting took me 40 hours to finish and the second one took 26 hours ....not counting all hours of communication with my collector to assure them I'll completely take care of them; buying new supplies; attempting to get the frame company to cover some of the costs for this loss, my time lost in getting more commissions (I haven't been able to take any more new commission paintings while working on this), more materials, and new shipping costs; I've also worked for hours with a lawyer to try to get the owner of Artistic Wholesale to help out. The owner responded taking zero responsibility for what happened. Here's how I'm handling this situation for my customer: I've repainted the piece and am getting ready to ship the painting to a new framer near the home of my collector. I was fortunate to find a Fort Knox-type-impenetrable tube (from the kind people at Sugar House Awning) in which to ship the new painting. I'll roll up the painting, cover it in bubble wrap, and seal it inside this tube, then ship it off with the maximum insurance. This situation makes me sad, frustrated, and very upset that after YEARS of having a great relationship with Artistic Wholesale that the owner doesn't seem to care. However, it demonstrates to me, as a small business owner and consumer, the paramount importance of excellent customer service and taking responsibility for damages and unhappy clients. I'd recommend using another framer for your framing needs. I cannot in good conscience recommend coming to Artistic Wholesale because they don't own up to their mistakes nor do they take care of their customers when mistakes are made.

Amazing to work with these professionals. I have used this company twice over the past few years to…read morehang delicate art pieces. Both times I have had the same professional and efficient experience with every person I have worked with throughout the process. They communicate clearly and show up on time. The work is done efficiently and quickly with no surprises. I haven't used their other services but if I ever have need I will go to them first.

We're visiting from Virginia and unexpectedly needed to print and sign several documents while in…read moreUtah. After searching around, we found this printing shop, and I can honestly say the experience was exceptional. The owner exemplifies what true customer service should look like. Even though our request was outside the usual scope of his large-scale printing work, he still took the time to personally help us. His professionalism, warmth, and willingness to go above and beyond left a lasting impression. It's rare to meet someone who values people over profit and takes genuine pride in helping others. Businesses like this remind you that integrity and kindness still exist in the world. Highly recommend this shop to anyone looking for top-tier service and an owner who truly cares. Thank you Mr Sohrab. We truly appreciate you

Rob is a pleasure to work with. He understood exactly what I needed (even though I wasn't sure…read moremyself!). Will go back for all my printing needs.

Contacted Offside Apparel about printing T-shirts for my unit, and they did a great job on short…read morenotice.

Love this print shop and the guys who work there. Best pricing and customer service ever. Call…read morethem! You will be happy you did. They are the absolute best all around for everything you need!

We were in a pinch for Invitations/Brochures. I had a meeting at noon with the Salt lake City Home…read moreBuilders Association. I called Jon at 8am and sent him my ad copy, which needed some help to say the least. They tuned it up and had it ready for me at 11:15 am. The price was more than fair for what I asked, It could not have worked out better and on top of that they are just good people. I Highly recommend them for your printing needs!!

I had a last minute project for my daughter's wedding. Jon did such a great job for me with a…read morequick turn around. They were so great at communicating with me and called as soon as the project was done. I really appreciated their professionalism and quality of their work. And the price was great. I will definitely be using them again in the future!