I've been meaning to check this place out since I followed them on IG a while back, and it didn't…read moredisappoint. Came in with wanting to get my upper back treated and Richard took care of me. Just the right amount of pressure where I'm not wincing but enough to feel that relief of tightness after the session. Conversation flow felt natural and post treatment prescription was relatively simple for me. Might have to be a regular thing to stop by when driving up from WA. Much thanks Richard!

The hidden gem that is Jennifer Yau. At the end of our appointment I told her that she was the best…read morephysiotherapist I've ever encountered. With Jennifer it was a holistic experience - clinical excellence, winning personality, and client-service oriented. I requested we get straight to manual therapy as with many other physio therapists, we spend forever talking and filling out useless forms that have no relevance to me. Jennifer obliged while at first pointing out what may be the source of my back pain and misalignment - my feet. It's the first time I had someone go through all the various symptoms and quickly dial in on a specific actionable part, and for me to feel confident and hopeful that I could actually work and improve upon it. Front desk was friendly and efficient / enjoyed chatting with them at the end. This location is a bit more run-down than their other ones, but still a decent place compared to many other places where I've had treatment. Overall highly recommend - especially if you're lucky enough to get on Jennifer's schedule.

Avita is great- receptionists are friendly and smart, you can easily book online or in person or…read moreover the phone. Sebastian is a great RMT who has some special techniques for shoulders, and Peter is a knowledgeable and easy to talk to PT that has helped me a lot. Also, I'd like to give a special mention to Simon who gave me a great massage when Sebastian wasn't available. A+

Great service from the front end staff every time. Pleasant and proffessional. Monica (massage) and…read moreRichard (acupuncture) are super helpful with both my neck and back issues.

I came here after a recent injury. About almost 2 months ago..... was hoping that I could "avoid"…read moredoing physio even if it took a little longer or more treatments (I was doing sports massage and acupuncture) But. What I noticed is while it did loosen the muscles the day of. The soreness after the treatment spanned days. In that time. I babied the shoulder. And it was basically one step forward one step back. I did notice a nagging pain first thing when I wake. This dead weight soreness that was dull and stiff. Taking me nearly half to an hour. To get the arm moving so I can get the covers off. The pain was breathtaking. Once I got moving it was fine. Unless I bump and elbow or extending my arm too far out or wrong angle. But the morning pain. Was an issue. And sleep. Well. I barely slept since the accident. I'm more passing out than sleep. I can't sleep. Cuz I sleep on my right. And it's my right shoulder that is injured. Roll onto it and bam I wake up. The pain takes my breath away. I lie there. Too sore to move but unable to sleep. So far the only thing that's comfortable is lying still in bed and watching tv. So I decided. Ohkaaaaaaaaay. I'll do physio. I got paired up with Anthony. He's nice. Very through and took his time figuring out which spots were bothering me. I was fairly surprised the first visit and subsequent visits were all the same price. Weird. Most places bill you more for the first visit. Sent me home with few exercises. The place is huge soooooo many rooms for patients. An open area for everyone to use exercise equipment. Lots of machines. It does seem like sometimes they may have more than one patient at a time. But honestly? If your doctor treats you and has you doing some exercise to practice. Do you really expect him or her to stand there while you do it? Or they can guide another person on theirs and come back to check on you? Someone was complaining on her about that. But it honestly isn't that big of a deal. Booking my own appointment is as super easy. They were closed (8:18 pm) when I finished my appointment. Hopped on the website and booed myself 4 spots for the coming two weeks. Cancellation here apparently is 24+ hours. So anything LESS than 24 hrs you have to pay for the visit. So I guess 48 hrs sound safer. They do open really early and stay late. So it is super convenient if you "work" I think the earliest they open is 6 am and Til like 8 pm so you really have no excuse for not being able to go unless you work 12+ hours a day I liked my visit. Will be back on Friday. THEY ACCEPT EVERYTHING AMEX MASTERCARD VISA UNION PAY DEBIT ETC

I had some issues with overplaying tennis and technical issues on court (which the later was fixed…read moreby my coach). My friend highly recommended Marc Rizzardo and his assistance for my arm, wrist, elbow injuries. The treatment was diagnosed quickly, there were stations from electrotherapy, to icing (hot/cold stations), and physio exercises. I spent about a hour each time on location and was sent home with exercises to do.

My favourite RMT - Michael, worked here and it's too bad that he left. He was so attentive and…read morereally listened to what I said. He made sure that the music wasn't too loud, or that it wasn't too cold, and the pillow was fluffed right. He has magical healing hands! My neck/shoulder issues were almost immediately resolved after 2 visits. They felt brand-new after each session. It's taking forever to replace another RMT as good as Michael. I've tried 3 different RMTs and they were not comparable

After having a less than stellar experience at another physio place, I was so relieved when I saw…read moreNadine and from the first visit she had a clear plan for me and my two injuries. She was always kind, helpful, and honest. She was flexible and always had new treatment ideas when my injury was being especially problematic. I will definitely go back if I have the need for physio again!

Very friendly office staff and the whole place is clean and well kept. It is very spacious. Very…read moreorganized and all types of professionals here- Occupational therapists, physiotherapists, kinesiologists and all things rehab. There is free parking in the parkade with lots of dedicated spots for Back in motion so parking never an issue. No complaints. When signing up very thorough instructions and directions. Free wifi available.

I have osteoarthritis in my hip and have been off work for nearly a year. I was very skeptical…read moreabout physiotherapy because of past experiences. But after 6 tough, yet enjoyable weeks the crew at BIM Burnaby have done wonders for me. My program is personally structured and monitored by Dave Bernard. Barry and Adam work closely with me 4 times a week. All the staff and receptionists are professional and pleasant, I look forward to every session. I am now walking without a limp for a couple of hours every day and I'm feeling stronger than I have for years. Amazingly, I'm returning to my warehouse job in 2 weeks! BIM Burnaby has put me on the road to recovery and shown me how to stay there when my program is completed. Highly recommend! Thanks Dave, Adam, Barry, Vanya, and Carly

I highly recommend Kathrine Mitchel! She is pretty booked but when she has availability, jump on…read moreit! I have hip issues and she is so thorough and attentive. We usually start with some movements to loosen up my leg range. Then we dive into the massage which helps release all the tension. After, she uses a therapeutic ice cold creme that relaxes and settles the muscles. One of the best massages I've had! Thank you Kathrine! Can't wait to come back!

Great spot for massages when you need real work done. It's not a spa experience, but the providers…read moredo a great job for actual injuries. Usually can get an appointment quite quickly if you're not too picky with who you book with! #ContestEntry

I highly recommend West 4th Physio, specifically Dean he is a superior physio!…read moreThank you for your help Dean!!

I've known Matt, the owner, through Glotman Simpson Cycling Club. I have always found him friendly…read moreand helpful. I have also been a patient of his in past. This time I needed a bike fit for my new bike. In past he had recommended Jennifer and after some research and my wife's endorsement I made an appointment. I have pretty high standards and given my physical condition, in particular AS, even higher. I have to say Jennifer exceeded my expectations! She is very detailed, thorough, efficient and caring. We finished the bike fit with some exercises, most which were never suggested in my many years of seeing physios and RMTs. My early 7am bike fit appointment on a chilly winter morning was worth it without a doubt! I highly recommend Jennifer! Everyone from Matt to Mary Ann at reception.

Meh. I was sent here as a gift…read more My RMT was ok, she was very rough at first. When I told her it was painful, she did a 180 and was way to soft. So I had to tell her to give me a happy medium. Also, even though the doors clearly have signs that say to "be quiet" the employees talk very loudly and socialize outside the doors. Also, one of them even started vacuuming!! This is not RELAXING! I think I'll over pay and stick to real spas. I loved the cute dog that hangs out here and greets everyone, he got a star, otherwise this is a 2 star rating at best.

Great team. Highly recommend. RTT take the time to look at your health history, assess your…read moreproblem, and provide the most accurate treatment for injury or pain.