This is actually my second time purchasing with moto El paso and my experience was great. we first…read morebought a kymco like 150 and it left us with no complaints great vehicle. My son wanted to upgrade to a bigger scooter so we did. All around great experience my sales man first was Ben then the second time I spoke with Rudy. I'll be purchasing with moto El Paso the next time I'm looking for a scooter or motorcycle.

Cruise down I-10W. Get off on Copia. Turn left and go under the bridge (on copia) (back under…read moreI-10). Turn left again immediately on Gateway East. In about 50yrds you'll see Moto El Paso on your right. Park. Go inside. Get your mind blown. Big a bike. Never regret it. I absolutely LOVE Moto El Paso. This store is the exclusive seller of all Piaggio group bikes in El Paso. Yes, that's right, Piaggio, as in Italian bikes. Yea, if the high pitched whiny 600cc (very fast) but very typical Japanese bikes are your thing, then this isn't your place. This store features some absolute MONSTERS! They carry cruisers, cafe racers, scooters, off-road quads and buggy's, and Super Sports bikes! Yea... SUPER bikes dude. Moto El Paso has a huge show room floor in which you'll find some amazing machines. They sell the iconic Royal Enfield, the historic and always popular Vespa brand scooters, Arctic Cat adventure machines, the stunningly beautiful Moto Guzzi cruisers and racers, the eye catching (and easily BEST looking stock exhaust design) MV Augusta superbikes, and of course, my personal favorite, the 54 World Title winning Aprilia brand. From adventure bikes to naked bikes, From the RSV4 RR/RF to the RSV4 Factory and the Tuono, THIS is where you will find your Aprilia. THIS is where I found MY Aprilia (1000cc , 201hp RSV4 RR). The facility is large, clean, and impressive. The ENTIRE staff is amazing. This isn't a "chain" or franchise type dealership. This is a specialty dealer that carries the Italian superbikes. The staff gives the impression of being less of a "dealership", and more like a family. Seriously, everyone there is so awesome and friendly. Very knowledgeable, not pushy, very accommodating. Tracy (the owner) is a GREAT dude! Mike (runs the parts area) is always there, always friendly and very helpful. The ladies that work there are just great, and I feel bad because I don't know any of their names, but they remember who I am every time I go in and always great me with a smile and ask how I'm doing. Even the mechanics there, same thing. They'll stop and chat you up. Shoot the BS with you. Talk about your bike, their bikes, whatever. Sometimes I go in there just to say hi! I feel very welcomed there. They have a service department and a clothing / gear / safety equipment area (where Mike works). When you want to order a part, OEM or after market, Mike will sit there and go online with you to vendors that are trusted and recommended and sit for hours (trust me I always take forever to decide) until you have the right part that you want and works with your bike. Since buying my BEAST, I've order / purchased (through Mike and Moto El Paso): *Competition Werkes GP exhaust *Fender Eliminator kit *CRG Shorty (black and red) brake lever and clutch lever *T-Rex Frame Sliders They have an awesome service crew too, and they have installed all my stuff for me once it comes in. Through another company (ZLT Graphics), I've ordered a CUSTOM decal kit that will make my bike all black/red/chrome and similar to a RF but also very unique. Because it's obviously important to place on super correctly, the guys at Moto El Paso are going to install the graphics kit as well (for a small fee of course. But the work is quality). Now don't get me wrong; I love and very much appreciate / respect the more typical Japanese brand sports bikes. There's NOT MUCH out there that I like the looks of better than a Suzuki GSX-R 750. That blue/white/green color scheme is fresh. And the Yamaha R1? The only bike that CAN be compared to my Aprilia in the Liter bike (super bike) category. Hell, I was alllllll set to buy a very pretty Honda CBR 600RR. But by a stroke of fate, that shop was closed on a Monday, and i was off, so I drove down to Moto El Paso. Tracy (whom I didn't know was the owner at the time) introduced himself and 24hrs later I owned a BRAND NEW Aprilia RSV4 RR for a deal that is so unbelievable, I'm not even gonna say it lol. While they don't have a huge selection of clothing, they definitely have everything you need. From them I've bought 2 pairs of Alpine Stars gloves (summer and winter), an amazing Alpine Stars riding jacket (Andes V2), and an Icon Alliance GT helmet. They also carry a ton of HJC helmets. Very fairly priced too. And if they don't have it, they'll order it for you. If you are ready to step UP in your bike game, Moto El Paso is a place you should consider. Just as Ferrari and Lamborghini are too cars, Aprilia and MV Augusta are to bikes. Go check it out. #beAracer

On May 13, 2023 while riding from Las Vegas, Nevada to the State of Maryland I noticed that the…read morecruise control on my 2016 Yamaha Super Tenere ES stopped working. I called Viva Powersports and explained my issue to one of the Viva Powersports service representative's who said to bring my Tenere in for a look. Upon arriving at Viva Powersports I met with the service representative and service technician named Pete. Pete took the time to evaluate my Tenere and he was able to determine the potential issues causing the problem. With that information I will be able to make the repairs. I just want to say Thank You for your professional staff and their efforts towards customer service, when another motorcycle shop told me to make an appointment, even after I told them I was traveling to the east coast. So, Thank you Pete for taking the time to troubleshoot my cruise control issue. WF Grace

I bought a 2nd hand 2022 BMW R1250 RT that had it's PDI, assembly, 600 mile oil and final drive…read morebreak in service and 2 year 1400 mile service performed on in May of 2025, before the owner traded it in for a Honda Gold Wing in Phoenix area. All work on this bike had been performed by Viva Power Sports. Today, I went to have Clearwater Valkerie running lights professionally installed. Everything was wired in place and ready to finally be hooked up to the battery when it was discovered that the original battery was still there and working after 3.5 years, and that whoever installed the recharging pigtail with the SAE connector shoved the battery into its position backwards, pulling the hell out of the positive lead as well as not installing the positive connector jumper wired for jump starting correctly. This bent the eyelet connector at a severe angle, and when the battery was installed again correctly, the electrical eyelet that attaches the hot wire to the battery snapped off, the victim of intense metallic strain from flexing. Evidently, the only one who has every touched the battery installation was the incompetent idiot at Viva Power sports who removed the battery to install the SAE charging plug connector to the battery incorrectly. Completely incompetent, the folks that work on bikes there in El Paso at Viva Power sports. Can not even install a battery correctly without destroying the wiring loom. Full retards, do not buy anything or bring your bike here for service, gross incompetence. I'd vote ZERO starts if at all possible. No common sense and gross incompetence installing something so easily.

I REALLY wanted to give this place a 5 star review, they were able to pencil me in for a quick…read moreinstall for new rubber on my GSXR 750 rims. They were very nice over the phone and in person. However, after receiving the tire back there was unfortunately damage to my rear rim. I took photos of my rim before taking them to the shop, transported for extra caution on a moving blanket both to and from the shop (not that it needs it, the rubber of the tire when laid down is wide enough the rim doesn't touch as well as the sprocket being in the way). After I got home I noticed the damage to the tire and called in, they requested I bring in the tire so they could see what they could do. After I brought in the tire and rim back they decided to condescendingly mansplain to me how tires get installed, rather then take any responsibility for the damage they caused. Even with photo proof of the rim being in perfect condition before dropping off. Not only are there chips in the metal of the rim, but the rim decal stickers are damaged as well. I personally work in the motorcycle industry and the way these folks treated a fellow rider was frankly shameless. I will never ask this shop to work on any of my other motorcycles, and I suggest you steer clear as well. Please see attached photos showing damage, picture with the bike stand in view is the night before I dropped the rims off at the shop.

Driving through town and primary gasket leaking on my Harley. Guys got me right in and straightened…read moreout and back on the road. Great guys, great service! Thanks men!!

The staff was very helpful and friendly. I've never seen so many selections for tshirts and…read moreapparel. Nice selection of bikes.

Always a warm Welcome that feels like home there's no pressure to buy a motorcycle and they will…read moreanswer all your questions.

This place has a great prices and the staff is very knowledgeable and knows their stuff! The new…read morelocation is a lot bigger than the last location too. They have inventory for any rider!

Purchased a quad here less than 50 days ago, turns out battery is bad after only 6 times being…read moreused. Conveniently battery is not protected under warranty, but if I opted to buy a new battery here they would sell me a better brand of a battery, again how convenient. Of course none of this is said to you at time of purchase. Poor way of doing business and way to rob people.

DO NOT bring your motorcycle here for any repair work! They have had my motorcycle for the better…read morepart of a year. Yes, the work needed was extensive and yes, they are short staffed. However, they readily agreed to accept the job while failing to uphold their end of the bargain. There has been no communication or transparency as the months continue to pass by. Each time it looks like they are close to getting my motorcycle worked on, they consistently move the goal post out even further while providing a plethora of routine excuses: "we don't have enough technicians, we don't make much money from repair work, we've had other jobs come in that have taken priority over yours, etc." with the promise of target completion dates that come and go. As a Ft Bliss Sergeant Major, I will be meeting with the Garrison Command Sergeant Major to have this Indian dealership designated as a business that Ft Bliss Soldiers should avoid. I will also be reaching out to Indian headquarters and the Better Business Bureau to launch official complaints. I am extremely disappointed by the lack of professionalism and integrity at this Indian dealership location.

Ron, Jesse, Aaron, and Strider are the best guys ever. Highly recommended! They are always there to…read morehelp and are super patient and awesome.

I think the other poster mixed up shops in town, because I have never heard them say that to…read moreanyone. Granted, they mainly work on American bikes, but they can work on and fix almost anything, if not, they will refer you out. I first discovered them on a ride stop for a poker run. I quickly found out that this is a good place to get dealer level service without the dealer level prices. I take two of my three bikes here. The other one is under warranty, hence taking it somewhere else. The point is, Southwest Wheeln makes you feel like a valued member of their family'. They communicate with their customers well and their prices are very reasonable. A tough thing to find in LC. I will keep using them for years to come.

This shop changed a tire for me last month and I was very happy with the work they did. I am…read morealways eager to support local business so I called back today about getting some more work done and I was literally told "Get a Harley and then call us". NOWHERE on their website is it pointed out that they are a HD Only shop. Pretty bad attitude, and it looks like they don't really want to make any money since they are driving away potential customers like that. I really wanted to support a new local small business, but the attitude is just too rude.

El paso not a great bike friendly town. But with that said i came into town on vacation (my…read morehometown) but i quickly found the bicycle shops and bicycle friendly businesses are few and far between. But i dod find this place and they had a few things i was looking for.

These guys are amazing. I've purchased 2 mountain bikes at trek and have to rate buying experience…read moreand tech service as excellent. I had a problem with my newer bike but they repaired issue under warranty. I will continue to support these guys both east and Westside locations.

Very helpful staff. Courteous and friendly. Stayed open a few minutes late for us to shop.read more

Take your motorcycle to Ace Moto if you just want it to sit there until winter, because supposedly…read morethey're too swamped. They charged me to take my motorcycle for a ride to their shop and lose my battery screws, and were just going to let it sit there. Terrible place for service. I should have read some of these reviews before taking it to them.