Excellent experience, they just gained two new repeat customers. Took my harley sportster in…read morebecause the clutch was too stiff for me. Also, asked them to install underglow lights. The clutch is now so light and easy, and the underglow lights are perfect- no wires popping out, everything nicely lined up. Not only that, they fixed some scratches and dents as an extra service without charge! Danny figured out that the handlebars weren't positioned right, making the clutch awkward and hard to pull. They also discovered missing components when they went to fix the clutch (bike was bought used). They go the extra mile to make sure they get to the root of the problem, and truly take care of their customers. After this experience, my husband is going to bring his fat boy in to have them install his new saddlebags. Highly recommend. Also- great price and the job was done when they said it would be, and the owner kept in communication the whole time.

I would not recommend this bike shop. A friend took his bike in for a repair estimate and…read moreultimately decided not to move forward with the repairs. When we picked up the bike, it had been taken apart, returned with parts missing, and was not in the same condition as when it was dropped off. After contacting the shop to retrieve the missing parts, the owner, Danny Loya, became upset and acted unprofessionally. There are plenty of other bike shops that are more transparent, respectful, and customer-focused. I would look elsewhere for service.

Purchased a quad here less than 50 days ago, turns out battery is bad after only 6 times being…read moreused. Conveniently battery is not protected under warranty, but if I opted to buy a new battery here they would sell me a better brand of a battery, again how convenient. Of course none of this is said to you at time of purchase. Poor way of doing business and way to rob people.

They helped me get my rear tire fixed after it ate a nail!!! The receptionist and mechanic were…read moreboth friendly and easy to work with!

Only a review for the service department…read more Took my bike here for maintenance and to fix an issue. Ended up waiting at least two months to get it back which is mainly the queue time. They replaced a few parts. That didn't fix anything, so paid the bill and towed my bike home to do it myself. After towing my bike home, found out that they gave me the wrong motorcycle key. Once I started to work on my bike. They didn't even put all the parts back together. Was at least missing 6 bolts and my radiator cap was gone. Also the fairings were put back in a way that they were pushing and bending my radiator. Thankfully the people are nice but that doesn't fix bikes.

I bought a 2nd hand 2022 BMW R1250 RT that had it's PDI, assembly, 600 mile oil and final drive…read morebreak in service and 2 year 1400 mile service performed on in May of 2025, before the owner traded it in for a Honda Gold Wing in Phoenix area. All work on this bike had been performed by Viva Power Sports. Today, I went to have Clearwater Valkerie running lights professionally installed. Everything was wired in place and ready to finally be hooked up to the battery when it was discovered that the original battery was still there and working after 3.5 years, and that whoever installed the recharging pigtail with the SAE connector shoved the battery into its position backwards, pulling the hell out of the positive lead as well as not installing the positive connector jumper wired for jump starting correctly. This bent the eyelet connector at a severe angle, and when the battery was installed again correctly, the electrical eyelet that attaches the hot wire to the battery snapped off, the victim of intense metallic strain from flexing. Evidently, the only one who has every touched the battery installation was the incompetent idiot at Viva Power sports who removed the battery to install the SAE charging plug connector to the battery incorrectly. Completely incompetent, the folks that work on bikes there in El Paso at Viva Power sports. Can not even install a battery correctly without destroying the wiring loom. Full retards, do not buy anything or bring your bike here for service, gross incompetence. I'd vote ZERO starts if at all possible. No common sense and gross incompetence installing something so easily.

This place is the best if you are looking for a tire swap for your bike, I called ahead asked some…read morequestions came in dropped off my wheel and tire and got a call about an hour later that it was ready to pick up. Staff was helpful, answered all my questions and even offered some wisdom. I would recommend.

I stopped here to get my clutch handle, looked at and he adjusted it for free. Little bike shop…read morecouple of old guys took out all the bikes in the morning. I'm sure they do good work if you're in this part of town stop by if you need to get your cycle worked on.

Do not trust this place. Dropped my bike off and it took them two weeks to even look at it. Then…read morethey wanted to charge me for a carburetor rebuild kit and labor for $300. I told them to stop that was not what I brought it in for. They then admitted that they hadn't even attempted to crank it. All I dropped it off for was to get the clutch plates free and adjusted and figure out a short in the wiring harness. Dishonest

Went to freeway looking for a new bike for my wife, left with 2 ebr 1190rx. The sales team is very…read moreknowledgeable and friendly. They are just as interested in making the customer happy as they are making a sale. They worked with us on every detail until we came out with what we wanted. We got an amazing deal on out EBRs are very happy with our service. I would very much recommend over viva who called my wife everyday for 2 weeks asking her to buy their r6.

The staff was very helpful and friendly. I've never seen so many selections for tshirts and…read moreapparel. Nice selection of bikes.

Always a warm Welcome that feels like home there's no pressure to buy a motorcycle and they will…read moreanswer all your questions.

Very helpful staff. Courteous and friendly. Stayed open a few minutes late for us to shop.read more

Take your motorcycle to Ace Moto if you just want it to sit there until winter, because supposedly…read morethey're too swamped. They charged me to take my motorcycle for a ride to their shop and lose my battery screws, and were just going to let it sit there. Terrible place for service. I should have read some of these reviews before taking it to them.

Sales staff was horrible lied about trailer being on site let us drive 3.5 hours from Albuquerque…read moreto find out nothing was basically ready got stuck waiting the was never offered extended warranty gap insurance it was the worst experience with a dealership we have ever had DO NOT SHOP HERE

I specifically asked to communicate and get information through email ONLY and two different idiots…read morecalled and sent text messages. I texted back asking to be emailed information and never got an email. I guess these morons don't want to make sale. I was serious about making a purchase and trading in my current bike but they can't do a simple request to help a guy out and answer a few questions. It's pretty easy to take my business elsewhere and that is what I did. I don't like talking on the phone with pushy salesmen until I'm completely ready to make the deal so to hell with these guys.