Great people to work with wonderful staff Need fast parts…read morethey are your choice They have lots of motorcycles,UTV, and Snowmobiles!

I pass two Yamaha dealers and add an hours drive to give Al's Cycle my business…read more I have bought two machines from them and they have taken great care of us. If they dont have what I want in stock its there in a few days. Service has always been impeccable, salespeople are honest and you can always count on the best deal. Its well worth the extra drive for anyone to drive to Hamilton and go see Al's.

I took my ATV in for service yesterday. The service tech, Mike (with a beard) was terrific. I could…read morenot ask for better customer service. Thank you Mike!

If you want to be lied to, receive terrible service, no responsiblity for a brand new machine that…read moredrove off the lot broken, then go ahead and do business here. I would absolutely not recommend doing business with these guys. Save yourself a massive headache and take your money elsewhere. This place has been the worst, and if we talked to more people before making a purchase we would have known better and gone elsewhere. Seriously, these people are horrible. Somehow a part that was on back order one day not due to arrive for a while, was then replaced the next day. The issue is back and now we find out they did a fix we werent aware of, sure seems like the part was probably never replaced to begin with. So buyer beware!!! Dont go here!!!

can I pick a zero rating? isn't that fancy, his only other review is from his wife. whoop, whoop…read more he fixes everything. I bet her weed eater is a goat, lawnmower is a sheep and her rototiller is just an old fashioned hoe and so on. I have had two riding mowers taken to him. One had to go to him twice. Got another problem on it when I got home, fuel pump...that was a consequence of a poor job the first time. The second mower, owned by my disabled veteran father, was one that he wanted to get going strong before he spent money on a new seat. Never finished the job, AND it wasn't fixed when he told me to come get it the first time. Wouldn't run to load it. Called me off. Way to take care of those who have taken care of your country. Most, if not ALL of the ATVs sitting at his place look like they have been there forever. I don't know that any have left. He should fix his wife's manure spreader. That seems to be all he is good at.

From the owner: Get your motorcycles, dirt bikes & ATVs ready for summer!read more

I was traveling in MT and needed BMW R1250 GS service, so I made an appt about a week out. I was…read morethere when the opened was allowed to come in a few minutes early. The good: my service advisor was friendly, helpful and knowledgeable. And the mechanic seemed very competent. They have an awesome lounge area on the second floor with couches tvs and vending machines. They also have a storage for your baggage/panniers/side bags. If I would have known this... it would have saved me an Uber back to the RV park. Regardless, super traveler friendly. I was there almost 5 hours waiting. Which was expected and communicated. The bad: the dude in the accessories dept and the other person working the service desk are not a good look for this business. The accessories guy complained "if I'm only looking up spark plug number all day, I'm going to find another job, this place sucks" plenty loud for me and a couple other customers to overhear. The irony was one of the other customer was there looking for a spark plug...‍ The other guy at the service desk, refused to interact with me. I stood at the desk for an uncomfortable amount of time while he used the computer, never acknowledging my presence. I finally asked if I needed to ring a bell or something, still not saying a word, he went and got my original service advisor. Overall, a couple bad staff overshadow this great business. Missoula is growing like mad! Find people who want to be helpful and employed even if they aren't subject matter experts. They can learn.

I was traveling on my Yamaha FJR and thought I'd buy new tires because I wasn't sure if my tires…read morewould last the remainder of the trip. Big sky motorsports installed two new Michelin pilot 6 tires. the total for tires and insulation was $1116 I feel I got ripped off. I've never heard of any shop charging that much to install tires in my over forty years of riding. I had a group of riders waiting for me so just paid the $1116 and got on the road. I'm going to reach out to the manager and ask for a refund of a couple hundred dollars and will update my review.

We were traveling from Salmon, Idaho to Sandpoint, Idaho. 19 Miles out of Missoula the tread…read morestarted coming off the rear Metzler. It was Monday; we called to see if they were open. Talked to Mark Thome. Yes, they were open and he asked me for the tire size so that he could order it before we got there and have it mounted the next day. Mark got the tire ordered and altered the work scheduled to install the new tire on the GoldWing. Thank you ; Much appreciated

I got my brakes and clutch serviced at by a local mechanic, who found out there was an outstanding…read morerecall on my Goldwing's brake system. He directed me to Five Valley Honda, and they got the parts on order right away and scheduled the work for the following week as soon as the parts arrived. Service was great, and the complex bleeding procedure was followed to a T, and my brakes work like new. They took great care of me and my bike. Highly recommend this crew!

Adam at the "Parts" counter is very knowledgeable and helpful. He provided me with useful…read moresuggestions for what helmets to consider, try on, and ultimately order. Then we had similar conversations about jackets, gloves, and radio / communication systems. No pressure; just helpful and seemed genuine. It's understandable that they don't keep much inventory in stock. But I was glad to find they had enough there, from a few different brands I wanted to compare, that I could try a few things on and get a general sense for materials and construction quality as well as size and fit. They ordered what I wanted and I plan to go back and support this local shop by purchasing through them next time.

Bought a CF Moto 600. 00 took it in for grease buildup within the first year on the rear tire. They…read moretold me nothing was wrong. The next year my CV axle's out same rear axle. They also did a service on it front diff now leaks oil even though it didn't leak oil when I took it in. Took it in for the CV axle leaking after they just fixed it. They didn't want to really warranty their work. Wanted me to pay for a seal and they would eat the labor. They never did look at the oil leak up front. Just said my shocks are shot. Unit does not have 300 mi gets driven like an old lady. It should not be having all these problems with it. They never did look at the oil leak. They said they would call me. They never did. Went back to get machine I am done waiting they had the machine for all June and now ending of July beging of August. Will never be getting my business again. CF moto's are absolute junk. You're better off spending your money on a real reputable machine. Not the aftermarket junk in a shop that doesn't care cuz they obviously don't know how to work these machines