A TOTAL DISGRACE OF A SHOP AND FAILURE AS A BUSINESS. If I could give this place a 0 star rating I…read morewould. My car had been arranged to be taken here by my insurance company as an 'approved vendor' to be repaired due to a tree branch smashing my sunroof. The car sat idle outside completely uncovered for over 4 weeks in the middle of several snowstorms and rain through last November. They are responsible for my car now deemed a total loss. They treated my property like complete and utter garbage with no respect for the time and money I put into not only paying that car off but maintaining it throughout the years. Their negligence has now caused me deep personal and financial stress. What's worse? They have never taken any responsibility.

My car had been painted after purchasing a car at Don Valley and it was done perfectly. We were…read moreassisted by Jerry. He was a big help and he provided excellent service. Would recommend!

Just the thought of buying cars and dealing with sales people and mechanics gives me anxiety so…read moreit's hard to believe I'm voluntarily giving a car dealership a good rating (I wanted to actually give a 4.5). I leased my car from here over 5 years ago and had a pleasant enough experience dealing directly with the manager. There was no hard sales, there was no classic negotiation tactics borrowed from Dale Carnegie - was just offered their best and after some thought, I took it. They also included a VIP membership which covered oil changes for the life of the car so long as you kept up with all your service and had them done at this location. At first I thought, this is how they get you: they lure you in with a free cheap service in exchange for committing overpriced, unnecessary maintenance. Over the last 5 years, I've found that this was completely untrue. I've price checked them against multiple mechanics around the city and have almost always found that Roadsport Honda costs the same if not less than others. They also offer deals and discounts throughout the year. I've never felt overly pushed to do any maintenance that wasn't necessary. The one time I did have an issue with service done, a manager contacted me immediately after and made it right. Admittedly, I don't have a lot to compare to, but I'm always pleasantly surprised by how streamlined their experience is, from texting you updates on your service, to being able to pay for your service online for express pick up, they do seem to try to care about the customer experience - which is rare in this city nowadays. Their staff all seem to be pretty friendly as well - also unusual. My only criticism is I wish they were more diligent with the phones (at least for service). I called 4-5 times at various points throughout the week, only one of which was answered and I only got 1 call back days later. Anyway, all-in-all, even though I wasn't planning on buying another Honda in the future, my experience with this dealership alone has made me muuuuuuuchhh more inclined to consider. Wouldn't hesitate to recommend this dealership/service.

1 star Very…read moredisappointing experience with Roadsport Honda service department. Service Advisor (Alex Thai) I brought in my 2018 Honda HR-V after multiple warning lights came on and the vehicle started jerking/behaving abnormally, which appears to be related to a known HR-V CVT issue. The service advisor Alex Thai acknowledged there is a CVT-related campaign/software update, but immediately became dismissive and rude. Instead of calmly explaining the process, eligibility, diagnosis fee, or next steps, the conversation turned into comments about how I do not service my vehicle there and therefore I am "not their customer." I found that completely unprofessional. This vehicle was purchased from this dealership, and more importantly, Honda customers should be treated respectfully regardless of where routine service was performed. I fully understand that diagnosis may be required and that warranty/goodwill coverage is ultimately subject to Honda Canada's approval. My issue is with the attitude, tone, and lack of willingness to help. A customer dealing with a possible transmission issue should not be made to feel like a burden for asking reasonable questions about a known Honda campaign. I left the vehicle for diagnosis, but the overall service experience was extremely poor. I would not recommend this service department based on how I was treated.

Really nice guy, helped me repair my car and safety certificate. Would definitely recommend to…read morefuture customers

Great guy, great service, really great prices. 10/10 would recommend for anyone who wants their car…read morerepaired of safety certificate done

Great place for a repair, great prices, beat another shops price by half. Workmanship was awesome…read more Deserve more than 5 star

DO NOT GO HERE! PLEASE READ***Owner is a crook! I had a engine light on he said I needed a tune up…read moreso I picked up the car after a couple of hours and the engine light was still on the owner tells me not to worry about it (WTF) I was shocked. Later that week I took my vehicle to another mechanic turns out I just needed an ignition coil but when the mechanic took off the engine cover he calls me over and says look at this; Continental broke every single ignition coil clip on my vehicle and tethered it in place.I do not usually write reviews but STAY AWAY! VERY DISHONEST PEOPLE.

I got into an accident in the parking lot of Ramson Auto Collision Center. I was never a customer…read morebefore and actually was going there to get my car serviced by Igarage. I was referred to Ramson by my mechanic whom I have been with for 10 years now - I only trust his recommendations with my vehicles. Ramson gave me a quote, followed up with me and took really good care of my car. Even though they are an body shop, they even decided to detail my car! It was definitely a thoughtful gesture and it made me feel happy because they had such great customer care service. Not only that, Arun called me to let me know my car was ready. Being a teacher, he offered to drop off my car to my home if I was too busy. I mean, what auto body shop does this for their customers? I am hoping that I never have to see this guy again, 'cause you know, that'll mean I've gotten into another car accident. I highly recommend Arun and his colleagues as they did a fantastic job in repairing my car AND detailing it when they did not have to do that. I will be returning and recommending to my friends in the future!

My experience with Ramson Auto was by far the best auto body shop experience so far. Being a first…read moretime customer,from a referral, I was extremely satisfied. The staff was accomdating and went above and beyond what I had expected. They were professional and courteous. The job was completed earlier than expected. Upon picking up my vehicle, not only were the repairs compelted with great quality but they took it upon themselves to detail my car and remove stubborn salt stains. They were very nice and answered all my questions with a smile. My thanks and appreciation goes to Arun and his staff. If needed in future I will be bringing my car to Arun and refer my friends and family.

I had never been to this dealership before. I scheduled a test drive and went into the BMW…read moreentrance, but didn't know I was in the Pre-Owned car part of the dealership. There were no signs to tell me I wasn't in the New Car area. I found someone and they brought me upstairs to reception. Penny in reception was fantastic and friendly. She got me to the person I was to test drive with. Enzo took me on a test drive determined to Wow me. I think he was excited as I was about showing me how awesome these cars are. I was wowed. They are really fun to drive! He answered every question I had and more. He was very good at explaining the new features that I didn't know existed. All of the employees there were smiling all the time; must be a good place to work! Haven't decided if I'm going to take the plunge yet, but a first impression!

My second car from this dealership. It all started from an email from Pam. Henry and Rene put…read moretogether a good deal for me. On the pick up day, Henry drove me to the dealership from my place ( quite far away) and the delivery specialist spent at least 45 mins to explain the function of every single button in the car. It was excellent service at Durham BMW.

I tried it before and i feel it is ok. Money money is what i feel . job ok but the fee is too…read moreexpensive when you go thought insurance companies

I've been here twice with my old 2000 Ford Focus and recently my wife's bullied 2014 Subaru…read moreForrester. Service has always been top notch at a fair price especially if you don't want to bother raising your premiums for minor or self inflicted dings to your vehicle. Even with insurance these guys give top notch professional quality and service.

Sonic Auto House is that one stop automobile care location that takes care of all your vehicle…read moreneeds. From regular maintenance to more complicated mechanic works. I was here dropping off my friend's vehicle for an oil change and inspections. They do have a waiting area with complimentary wifi access and coffee. If not it is only 10 minute walk to Markville Mall and they will call you when your vehicle is ready. I might even bring my car for service next time?!

Great service and advice. Only quality (factory or oem)…read moreparts were used on my car. Opens most Saturdays which I find very convenient for smaller jobs such as oil change or seasonal tire change.