I brought my motorcycle here after an accident. My insurance adjuster confirmed there was about…read more$3,000 in damage, but when I tried to transfer my bike to another repair shop, this place refused to release it unless I gave them 10% of the insurance check first. That is not normal or ethical -- they hadn't done any repairs, and I never authorized them to start work. They were basically holding my bike hostage until I paid them. Insurance confirmed that no payment should be made directly to the shop unless work is completed or authorized. This kind of behavior feels shady and unprofessional. A reputable shop should release your vehicle and provide a written estimate without extortion tactics. If you're dealing with an insurance claim, go somewhere else that respects your rights and communicates honestly.

Spent $800 on repairs and the bike won't even start anymore. These guys USED to be my favorite…read morelocal shop. They used to be reasonable and helpful. Now it's all about money and their "$2 million shop". I declined an oil change and annual service on my latest repairs so they sent me home with a bike that has an electrical problem I cannot resolve and won't start. They didn't even check if the bike is rideable and just gave it back to me. I'm stuck with dead bike. I know it's their fault because I had this bike in great mechanical condition, in storage. It was brought to them and they flushed the gas tank and now I have a pinched or frayed wire somewhere under the tank that causes my bike to not be able to start. Completely their fault and they wouldn't admit it. They're now doing shady business: They'll tell you they will do an appraisal for $180 and you can pick and choose what you want done/repaired. I chose not to do the power wash. They said that was mandatory because the bike was too dirty? So why was it offered as an optional service initially? Shady, greedy.

I've been riding motorcycles for decades. After years of getting beaten up by Sportsters I resolved…read moreto get a touring bike. So I perused Craigslist and found several Road King Classics in the Mass/RI area and took a day trip up there. If you want to buy a used motorcycle, in excellent condition, at a fair price, go To Todd's Motorcycles in Bellingham, Mass. It's worth the trip. Walking into Todd's is like stepping into a biker toy store. There were literally dozens of bikes all in pristine condition. We worked with AJ whose super chill manner and knowledge were both refreshing and invaluable. We looked at an '04 Lava Red Road King Classic with 9146 miles on it. It was cosmetically perfect and AJ had maintenance records all the way back to when it was new. I'm stubborn however and had to go check out the other options I'd found but they didn't come close. We called him and told him we'd take it. From the time we walked in, to the time my taillights crossed his driveway maybe took 15 minutes. The price listed is the price we paid, which, based on the comparable bikes in the area, was very fair. They don't do accessories, they don't collect sales tax, they don't provide temporary tags. What they do is provide high value motorcycles, at a fair price with a seamless transaction. Oh and he even gave us t-shirts.

Great place loaded with low mileage late models. No pressure, just plenty of info and time to…read morebrowse. Visit the corp dealerships, test ride there, then go to Todd's to find a nice shape used ride for a great deal. One month after buying there, couldn't be happier.

Hands down, the best guy I could have ever possibly found! Responsive and worked under non-ideal…read morecircumstances in a cold boat helping sort through and correct bad wiring everywhere. Our goal was to get some heaters going so the boat didn't freeze. Seth exceeded my expectations with his knowledge! Wow! We then the installed new batteries and a charger while fixing faulty wiring, winterized everything and drained the water tank. Amazing! Hands down the best boat guy I have ever worked with. Call him. You'll be glad you did!

Very helpful. Right before vacation my starter went on my best boat mercury. He drove over to my…read morehouse early in the morning. Fix it with no problem.

I love Sam's. The staff are very friendly and helpful. The yard is just what you would expect…read more Wear boots but they keep the yard in good shape. A great selection of all brands. I have even seen a rare model or two here in the past. The pricing is very fair if not cheap. They also buy vehicles which is nice if you need to retire a car.

Small yard did not have what I was looking for no inventory posted online decided to try it…read morebecause I was in the area

From start to finish, this process of repairing front end damage to wheel wells to complete…read moredetailing was flawless. My 2015 car looks brand new. Car was ready when promised. Mike is a good guy, takes great pride in what his shop delivers.

New England Details was an excellent experience start to finish. Quality work from an honest…read moreShop. They quite literally brought my Mercedes GLK350 back from the dead. I first had them paint the hood and fend

Clutch blew. Called AAA. VERY RELIABLE. FAST. Respectable. Very motivated to work! Will use towing…read morecompany again!

Locked my keys in car after food shopping. I have roadside assistance thru my insurance. Called…read morethem and they sent south shore towing, The man they sent was great, had me in my car within 5 minutes!!! I believe his name is Nathan, very polite and courteous. Would fully recommend them

Dropped off a bike to fix a leak. Leak not fixed, bike no longer running, and they're not sure…read morewhat's wrong with it but are willing to keep changing things and running up a bill. Did I mention that they've had my bike for well over a month, and I'm the one that has to keep calling for updates. I'll be removing my NOW NOT RUNNING bike from there, paying the ridiculous bill that they racked up because they don't know how to properly work on bikes, and will take it somewhere else. Will NEVER have anything good to say about this business. Guess they're not worried about word of mouth and social media.

I stopped by with my 5 year old grandson and they were all so helpful assisting us with the right…read morefitting gear. Thank you Wayne, Tom and Paul for the help and experience.

I needed a tire put on a scooter which was very difficult they helped me with in a couple days now…read moreI recommend them to every one

In Rockland, MA, Cruze Scooters / IMS stands behind what they sell…read more In 2013, I ordered a 150 cc Chinese scooter from California and asked if International Motor Sports (IMS/Cruze) could receive the shipment, assemble and prep the bike. Although they've since added lines from elsewhere, at the time, they did mainland Chinese scooters from Jonway and had a voluminous inventory of tires and parts... and a huge basement shop to assemble and service what they sold. From the day my bike came in, IMS treated the bike as if the warranty on it was theirs - and the bike ran like a top. Many customers treat Chinese bikes like junk (and the cheapest ones are). So they ignore simple maintenance, flog the bikes mercilessly, and then when they break down, assume their worst suspicions are confirmed. I learned to change the oil (synthetic is best) every 1,000-1,500 miles and add a tiny dash of Enzyme gas additive with every fill-up to neutralize the ethanol in it. That's it. The bike ran a happy 8,000 miles and what little service it needed was promptly done. I got to like the owners and crew downstairs - so after a few years, I ordered a Jonway 250 from IMS. I did my oil and Enzyme trip with it too. IMS took care of incidentals and more thousands of miles ticked by. Eventually, I got a Honda Reflex 250 for extended trips. I was already happy with my reliability but if I needed service far from home, Honda shops are everywhere. I'm old. My lower back blew up and needed surgery and the Reflex got too heavy... my legs too weak. So I returned to IMS to purchase what might well be my last bike - a Cali Classic 125 by Lance. IMS / Cruze had added Lance and Genuine scooters by then. Made (well-made) in Taiwan, the Lance features a cutting-edge ceramic-lined cylinder for improved wear and to better dissipate heat. A glitch developed with the Cali. Somehow, a bag of Silica pellets (to keep pre-assembled gas tanks from rusting in storage) hadn't been removed prior to assembly at the factory. When IMS gassed the bike up, the silica was still in there. The bike began cutting out underway - and we didn't know why. For a month, I was in and out of the shop trying to figure it out. They pulled the tank and flushed it out... blew out the carburetor jets. Still, it kept cutting out and I kept bringing the bike back. Here's when you find what sort of folks you're working with... when you and your bike become a pain in the butt. When I showed up, the Cali got bumped to the head of the line. No one grouched at me, no eye rolls. They replaced the carburetor, the coil, the CDI box - and it flamed out again while one of their people was testing it. At this point, the folks at Lance Powersports stepped in and shipped a new motor... the entire drive-train. All on warranty. Support from the dealer... support from the manufacturer. Integrity all around. Finally, they tracked the problem down and the bike's running happily at last. The owner of IMS emailed me and asked if there was anything else I needed. He offered to ship me some packets of silica, just to show after all this that he still had his sense of humor. You can't ask for more than that.