Ok so I got some unexpected work done and was told price which I agreed to so they called for the…read morepart , we waited like 25 min for to come and once they had it , it took like 20-25 min to install it. I get the bill and it's $83 more than what they said. There was nothing unexpected that occurred nor did the job take longer than expected it was actually faster yet $83 was tacked. I can respect bait and switch mechanics who intentionally mislead in price to get business. It's complete nonsense.

My Mother's Vehicle had broken down on her Friday Feb 10, 2023 right on Hathaway Rd. Considering…read morethis is where she goes for her routine oil changes and inspection sticker, she figured her best option was bring it here to be worked on. fast forward to Saturday morning we go to pick the car up and the Total bill was $700!!!!! When I asked about why it was so expensive all the mechanic could say is "well we told her before we did it" completely disregarding the outrageous prices for the work being done. after receiving quotes from two different mechanics, it is clear my mom was COMPLETELY TAKEN ADVANTAGE OF! I've provided a break down of all the charges below and would just like to say SHAME ON YOU for taking advantage of a women who wouldn't know if she is overpaying or not! 2009 Toyota Camry Alternator Belt - 69.70 (a quick auto zone search will show you that this is ridiculous) Power Steering $57.20 Oil Change - $55.00 Inspection sticker - $35 Tires - 2 @$70/ea images of the tires can be provided they are not good tires. "CHKEUP" Charge - $45 (unsure what this charge is even for) Labor - $225.00 (no break down of how many hours times their rate, just $225 mind you the car was dropped off after closing time Friday and ready by 10am Saturday???) Tax on Parts - $25.12 (6.25% tax on the total of 401.90) ???????

Staff efficient and polite. Explained repairs needed and…read moreestimated cost. Completed work on time.

I had this garage tow my car into their shop on a Friday night, for a dead battery, and they…read morecharged me almost $350 to replace it and check my "system". While the car was there, they did the state inspection, which passed, only to find out that none of my dash gauges worked on the way home! Further, they had the car until Wednesday, 5 days later!. Never again! Don't use this garage! Steer clear!

Never got to experience their skills or service however their customer service is absolutely…read moreembarrassing. I spoke to a gentlemen on the phone and he was kind and receptive however once I arrived to get seen, a man named Joel was at the garage doors, he made eye contact with me and I clearly was a waiting customer, him being on the phone I decided not to interrupt, however he didn't even say "I'll be right with you" no instead he went inside and closed the garage door in my face without acknowledging my presence. I went inside thinking maybe he was busy, and again no one at the desk, no bell visible, and no one came to speak to Me. I can't not speak to their actual skillset/pricing because the customer service was so terribly disgusting and disrespectful I don't even want to go there. I will make sure everyone I know does not go there. What a shame. From one tradesmen to another I would NEVER treat a potential customer this way.

Great service and honest. Helped my husband out with just a phone call to get his 02 Tacoma that…read morewas stuck in 4 wheel drive by telling him how to get it back out. I bring my 06 Sienna there and they let you know what needs attention, what may be coming up and what is okay WITH PHOTOS!! It is nice to anticipate future expenses in this economy. I thought my brakes were in need of work but they were not so that was a great relief as I was sure I waited to long to get them looked at. When someone is honest for the little things, you can feel better you are not getting ripped off when the bigger ticket items come along.

I've been going to Bryan since my late teens (2000-2001ish) buying the best audio system equipment…read moreout there. I kind of gave it all up around 2007 but recently wanted to get back into it. Luckily for me Bryan still has his business up and going and hooked me up with some pretty sweet audio gear and honestly was shocked he still remembered who i was after all these year's. Long story short if anyone is looking for audio systems, car starter's go see Bryan at CarTronics while he's still available, you will not be disappointed trust me. His installations are immaculate, he's honest with his customers, and goes above and beyond out of his way to give his customer's the best finished product. He's one of the very last few around in the audio system field who takes pride in his craft. I would 1,000% recommend him to anyone looking for audio equipment and installation.

I would recommend Car-Tronics in a heart beat. I called Ryan with a problem with an Android head…read moreunit, setting up the back-up camera. Although Ryan was unable to diagnose the issue over the phone, he offered me many options and suggestions that were exceptionally helpful. I sent him pictures and he made recommendations. He was extremely knowledgeable and took the time to explain everything in detail. I have never had this kind of professionalism, and above and beyond guidance. Thank you Ryan, for sharing your knowledge, your a 5 stars plus all day!!!

The staff was wonderful. However when I was ready to pay my bill I was told that I had to pay 2%…read moremore because I was using a credit card. Not good business

I can't speak enough about the quality and service that they have given us over the years. They…read morehave worked on our Mercedes and our Honda and never had anything but praise for their work. The Owner Dennis and his wife run probably one of the friendliest business in the Community taking the time to explain any vehicle situation or just chat with you about your day. Between their skill, service and reliability - that is the reason for the 5 Star Review.

Not your typical car dealership. No pressure from anyone. The salesperson (Jay) was extremely…read moreknowledgeable and has a very pleasant personality. The manager Chris was awesome also as well as the Financial Manager. I will recommend this dealership to others. Hoping my experience will be similar with the Service Department.

I clearly stated that I wanted to buy a car with no accidents. I test drove a car, got the…read morefinances to buy the car, insured the car and then, at the signing I was given the car fax and it was in an accident. I then drove another car and the salesman made an agreement with me on a price. At the signing he charged me $500 more than our verbal agreement. I would never trust them again or buy a car from them. Stay away from them!

I'm a 63yo disabled retired mechanic who has worked on my vehicles my entire life. It was the cold…read moreseason and I was due for an oil change. I didn't feel like laying on the cold ground and at my age it was time to let a garage do the work. I took it to Walts for a oil and filter change $75 for 5qts of fully synthetic oil and filter. When I got home I found over a qt. shy of oil and they never changed the filter. The oil on the dip stick looked like used oil. If you treasure your vehicles and you want them to last I suggest shop around. If you have someone you know family or friend that has some mechanical background. Have them look at the work that was done.

Horrible experience. Do not deal with this dealer. Great staff, but a Bad decision makerread more

They were alot cheaper than autozone and Advanced auto parts. The service guys are cool aswell its…read morea different name now dont know about them