I'm a 63yo disabled retired mechanic who has worked on my vehicles my entire life. It was the cold season and I was due for an oil change. I didn't feel like laying on the cold ground and at my age it was time to let a garage do the work. I took it to Walts for a oil and filter change $75 for 5qts of fully synthetic oil and filter. When I got home I found over a qt. shy of oil and they never changed the filter. The oil on the dip stick looked like used oil. If you treasure your vehicles and you want them to last I suggest shop around. If you have someone you know family or friend that has some mechanical background. Have them look at the work that was done. read more

Horrible experience. Do not deal with this dealer. Great staff, but a Bad decision maker

AVOiD THIS DEALERSHIP.... 839 miles after we bought the car and the engine went. They should have known this. Offered no help.. There's plenty of other dealerships around... They Suck... read more

Had a stuck thermostat, I left my work truck with them for a day, they called me and said I had 1k worth of work to fix the problem, I said okay let me know when it's finished, picked up my truck, same exact problem as when I left it, don't go to this place for engine work FYI! read more

We had a leak in our sunroof that was caused by debris in some drainage tubs. Then, the sunroof cracked. Upon a high recommendation from my body shop guy in Norton, he said Walt's Auto Service in Woonsocket is the best. He's been around for years, and has many repeat customers. He got us in quickly and we waited about an hour while he fixed our sunroof and installed new glass. Quick service, he accepted our insurance, and we were back on the road, with no leaks! A++ read more

I am furious!!!! Took my girlfriends car to get brakes they told her she needed pads , 4 rotors the whole nine yards for 1400.we only needed 1 rotor and pads .got it done by someone else for 400.but my girl not askin and went back they just got her 1800 for a thermostat wen they quoted 1300.and sent her the car back without doing the sticker.so an extra 500 and no sticker so she goes back and now the guy gets mad at her and fails her for one tire that is completely fine. Wow have they gone downhill! Will never go back there again .and they r not even nice they r absolutely miserable!!!! Wow wow wow read more

I needed an inspection sticker. They are fast, efficient, and friendly. I will go there anytime!

I would highly recommend this auto shop! He was very professional, very helpful & had great prices. It's hard to find a good honest mechanic and this is one of them! 10/10 would recommend. read more

I moved to Taunton 3 years ago but still kept going to a mechanic I trusted 45 minutes away. I had to take a chance and let someone else work on my car. The price for my front brakes here was the same price I paid for my rear brakes last year. So I know the price was fair. They called me with the estimate and what they saw and what the recommended and helped me make the right financial choice. I'll definitely go back read more

Super friendly, super fast service. I was in and out for an inspection sticker even though the waiting room was filled with others getting a ticker. They also sell gas here (cash price is cheapest) and seem to usually have a lower price than other gas stations in the area. read more

made an appointment and dropped my car off, my car sat there for 3 days without being me receiving a phone call or my car being worked on. Had to pick up my car on the 3rd day because I needed it for work. The employees are unprofessional and too lazy to do there job and the owner Nick condones it. I would never ever recommend this place to anyon. read more

Was in town for my daughter's wedding. The tire on her car had a leak, so I searched Yelp for a repair shop. I GREATLY appreciate the job Jamie did at Walt's Auto Service. I didn't have an appoint and he took the car right in, found the culprit (small nail) and repaired it within 20 minutes! He didn't rob me for the repair as well! Even tho I'm not from the area, I give Walt's and especially Jamie 5 STARS. Outstanding! read more

I recently found out that my Ford Escape came with Lug Nuts that are 2 pieces and prone to swelling under some conditions. How I found out is that my partner took the car in to the Ford Dealership to have a standard Oil Change and all the Maintenance checks along with a tire rotation. When they were done they suggested 3 things to do, 1. to change the Cabin Air Filter for $50 (don't know why as I did that myself a few months ago). 2. Change the Engine Air filter for $50 which I said no, I'd do it myself, which I did for $13 and 3. change out the lug nuts for new ones (same brand as what was on it) for $250! I said No way to all three! I then went on to research what Swollen Lug Nuts was about as I never heard of that, and that's how I came to know what the real problem was, a manufacturer defect that Ford has eluded owning up to. They put on these ill designed lug nuts and when they swell expect the consumer to pay them to replace them. I first filed a complaint with the NHTSA, then ordered solid Chrome Lug Nuts on Amazon for $20 and proceeded with the onerous task of replacing them myself, some of which involved cutting off the other Chrome shell to access the lug nut beneath it (see pictures). I was able to do all but one, took me about 4 hours. The one was on so tight that no matter what I tried I couldn't get it loose, in fact the out Chrome cap popped off whole. That's where Walt's Auto Service came in. I figure I'll stop by there as we get our car inspected there and ask for their help and was willing to pay them for it. However, the owner just got his Air Impact gun, removed and replaced it with the new lug nut and when I asked how much I owed. He said nothing, it's a courtesy job. I expected it to be about $20 bucks for the job. Now, that is kind and considerate service and says lots about this Auto Service Shop! BTW I had to make a stop at Walmart and on my way out, I saw an Asian Family on the corner begging for help. I couldn't stop as I was going too fast but did manage to turn around and gave the man the $20 I was expecting to pay Walt's Auto as a means of paying it forward. read more

Walt's Auto Service Center - What the outer shell looks like when cut off. - Auto Repair Near Me - Taunton, Massachusetts

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I usually go to jiffy lube for my oil changes and am usually happy with their service until this week. I went there on Wednesday to get an oil change and they told me the computers were down and to come back the next day. I went back Thursday afternoon for them to tell me that they did not have an oil filter for my car and to come back the next day. So I came back today they told me that their computers were down. I'm pretty aggravated that I had gone there for 3 straight days and not be able to get an oil change. I gave up and went to pep boys. read more

This is my 2nd visit in about 5 weeks. They fit me in today. Fixed my brakes and rotors in under 5 hours. At half the price I expected. I'll be back for sure. HIGHLY RECOMMEND! read more

dealt with tommy at the sales center to help me find a car after 20 years not driving he was patient and amazing love my truck and would recommend walts for future purchases the service center made getting my sticker easy .... even after purchase tommy continues to help as i need it ... thanks walts and big thanks to tommy :) read more

I feel due to me being a female he kept repeating to me I know you won't understand, I needed my ac to be replace I purchased it all I needed it to be installed I went to fire stone and they told me exactly what's wrong so I came back to this place just to do the installation of my ac compressor these guys tried to get more money from me because as they assume I don't under what they are talking about right away the guy tells me I know you wouldn't understand how fucking sexist is that this is a WOMENS WORLD WE ARE SMART AND CAN DO ANYTHING A MAN DOES .........Sam on you Sam shame on you to the two other older men who thought I didn't know what my car needed I went to first stone with my brand new compressor was installed and now my ac was recharged and working great shame on you men for thinking you can out smart a women SHAME ON YOU !!!!!! read more

Took my car there today for a flat tire. They said they could take me right away. Less than hour, it was finished and for an extremely reasonable $15. The office is spotless and everyone (Sean, the owner and his wife) could not have been more pleasant. This is my second experience with this shop and I can't praise them enough. As a single older woman, I felt very comfortable and I feel that they are great service shop. Please give them your business. read more

Just had some work done on my car. First visit to Walt's. They were thorough, took time to explain everything. Really great guy, good service, car is running well! Would definitely recommend Walt's and will return next time we need service! read more

Went thee to get my breaks fixed. Very good pricing (we called multiple places). Staff was friendly and personable. It was a very busy while I was there which was a good sign. The owner also got his hands dirty when it got busy :). I will be going back for all my auto needs. Thank you and keep up the good work. read more

The lady I spoke with asked me to stop in so they could take a look at the car. I told her I'd swing by during lunch. When I came by at 1240, the office was locked and the mechanic told me he couldn't look at my car because he was unable to log his time in the computer and the lady was at lunch. She took my phone number that morning and never bothered to follow up. read more

This shop is the best! After dealing with the dodge dealership in raynham route 44 service department for over a week to fix a ball joint that needed repair under warranty I was told: they don't work on Saturday- mon-thurs only, if its not within .5 millimeters then we cant fix and you will owe us 140 for diagnostics. EVEN MASTRIA ONLY CHARGES 70 for diagnostics! So I dropped the truck off at WALTS at 8 am and picked up at 2. Everything was all handled and fixed going through the warranty company. When all said and done I only paid 100 deductible...on a Saturday no less so it didn't interfere with work! I can't say enough great things about this shop and recommend them highly! read more

Purchased a car, which broke down just hours after I drove it off the lot. Been in the shop for weeks and already cost me 100's of dollars in towing fee's and repairs. LEMON! Buyers beware. read more

This ese guys are by far the best mechanics i've met. Perfect example; i had a driveline vibration for almost FIVE years. I paid multiple garages & mechanics to diagnose & all came back saying either "its a driveline vibration but we cant pinpoint it." Or "we have spent hours and still cannot find it." I left it at Walt's, they called me back not 2 hours later with an actual diagnosis. They said it would be the driveshaft & after having so many mechanics fail i was skeptical but i told them go ahead with it. When i got it back, WOW, what a difference. They were absolutely right. Their prices are MORE than fair & let me tell you, everytime i get it back something little that wasnt working properly is fixed as well no charge. My hood latch wasnt working, my 4WD system wasnt working...it is now. Thank you guys! I now recommend everyone to them and they now regularly service my vehicles as needed. They always take me right in next day & call me back eith a diagnosis within a few hours. The jobs are all done asap right away, they are NOT the type of shop to keep your car for a week and only spend 4 hours actually working on it. Everybody there is very friendly & attentive, they will fully hear you out & address every concern. read more

I have brought my Jeep in a couple of times to Walt's repair shop, and I was relieved to have honesty, professionalism, and reasonable prices. I am so glad I came in for a sticker 2 years ago and now I go there for all my auto work, except for warranty related work. I am spreading the word, the gentleman has a small mustache and beard (brown hair). Please, check them out, it will be worthwhile. Pearl J. read more

Not very friendly and they will rip you off any chance you give them and you won't even realize it.

I am giving this place a 5 because of Jamie, the lead inspector. He is so polite and very professional. If you are going here for an inspection sticker, be sure to call ahead and make sure he is there because the other inspector, an older guy with white hair is very rude. I learned my lesson today. I'll only go there when Jamie is there. read more

I have used Walts for years for repairs and stickers. They are excellent, and have fixed my cars numerous times for a great price, and in a short time with short notice. They are honest, clear on what needs to be done and perform the repairs well. I would recommend this place to everyone I know. read more

Very poor experience here. It went great at first, until all 4 brake pads &rotors on my car needed to be replaced. They told me they just had them done when I purchased the car. In my past experience with Acura's ceramic pads always squealed a little bit when they were brand new and it always went away after 2 weeks or less. Well after 3 weeks my brake noise was getting worse. So I called Adrian & he told me to come by on Thursday to look at my car. So he took it for a ride, asked me to come with him. He drove himself to McDonald's in my car, went through the drive thru, ordered himself food. The whole time he was asking my very personal questions like my age, where i lived, where I worked, if I still had a boyfriend, etc. I am a 23 year old 100 lb woman & this made me very uncomfortable. He told me the pads were defective & to come back the following Thursday & they would replace them, he said he would call me tomorrow after he called Pep Boys. I did not hear from him until I called him 5 days later. He rushed me off the phone said just come Thurs. So I called Wed. to confirm because I didn't want to drive all the way there for no reason. He said everything was all set for Thurs. When I got there, there was something up on the lift. Nick had no idea WHY I was there. Adrian never called pep boys and got the parts. They said the manager had to be there to see the old ones & decide if they were defective or not. Obviously I was upset, I called him both days prior to this day and was told my brakes would be re-done that day. They had me wait a few minutes while they called pep boys and "ordered the brakes" they told me they ordered "organic" brake pads, which were costing them "$40 extra each" (at this time it was only the front brakes really making noise) I said "no I do not want organic, I know they do not last as long and they put more stress on the rotors. You said the ceramic ones were defective so why can't we replace them? I do not want to be lied too" ( I knew organic pads are cheaper, not more expensive) Adrian exploded in anger when I said that. He was 2 feet away from me screaming in my face "I didn't have to do this, I am doing you a favor, I could have just told you to get lost" they both stormed off and were bad mouthing me from around the corner of the building. I went inside and told Nick this time, I do not want organic pads. Please just re-do the ceramic. He exploded in my face "WHAT so you can come back a 2nd and 3rd time? what then?? We keep re-doing your brakes? I can see you don't trust me but that's your problem. There are worse things in the world you could be worried about than your brakes. People are dying left and right, and all you care about is a noise coming from your brakes?? You go home and think about what I just said" I was appalled at the way he spoke to me, as I calmly explained to him (before he blew up) I am guarded because as a woman I have been taken advantage of and lied too in this type of business before. I ended up taking my keys and leaving, crying. As I was reaching to push the glass door open, Nick came from behind me and pushed the door open so hard it bounced back and almost hit me. I went to the pep boys they buy parts from a week later and the manager told me that they would have happily sent them new parts for my brakes, no manager had to be present. Walt's had never called Pep Boys when I was there that day, they lied about ordering the organic pads. I ended up having to pay $500 to have all 4 brakes redone (rotors and pads) I also found out that the extra $50 added to the price of my car that Adrian told me was a fee from the bank that financed me; was also a lie. The bank did not charge me a fee, Walt's changed the price & lied to my face about it, AFTER I had gave them a down payment. I would not refer my worst enemy to buy a car from these people. They are greedy, rude, violent, liars & they think women are inferior & don't know anything about cars & they prey on that. Watch out when dealing with these guys. Or do yourself a favor and go ANYWHERE else. read more