I called regarding my child having an extreme toothache. The pain was unbearable. I spoke with a women named Kathy who was not helpful in any way. I mentioned wanting to sign up for insurance through their dental office and felt shut down immediately. I mentioned the insurance we currently have , for her to state that they did not accept that, which I was well aware of hints why I wanted to sign up for their in House insurance. I felt frowned upon for having the insurance that we currently have. I was also informed that no dental offices are accepting our current insurance nor new patients. I asked if that meant dental offices within a 2 hour radius of our location. Kathy replied back that yes infact no dental offices would accept our insurance or being a new patient. I left the conversation feeling defeated and frustrated. I kept doing my research and the very next day I found a dentist 40 minutes from us who are indeed accepting new patients and our current insurance. The women I spoke with also said if they cannot fit us in they have other dental offices they work with that would infact get the help and care my child needs. I would not recommend Mount Pleasant dental to anyone going forward! read more