Oct 18-25, 2025. My husband and I returned to Woodstone for an autumn vacation. We've been…read moretimeshare owners here at Woodstone for 25 years, and we decided to utilize our home unit rather than trading through RCI this year. This review is specifically about our check-in experience as well as the unit we stayed in. I will review our other activities at the resort separately. Check-in. There have been HUGE improvements to the check-in processes since our last visit in 2023. There are now SELF check-in kiosks. You respond to the necessary identification prompts and, when finished, a staff member comes over with an information packet and room keys. You still need to go to another desk to pick up your parking pass, where you are encouraged to attend an "owners update", AKA a timeshare presentation. Although we had promised each other that we would resist any and all encouragement to attend an update, we were quickly persuaded when we heard that the incentive would be a generous $300 in Massanutten's Mad Money (to be used on-site for activities, restaurants, or shops) or a $150 Visa card to be used anywhere. *Pet-peeve: Massanutten charged a "resort fee" of $74.90 for our 7-night stay in a 2-bedroom unit, which is on top of the maintenance fees that we already pay annually. Not sure of what this is for as most activities also have individual fees associated with them. Unit: we were assigned Woodstone unit Y9, which we absolutely loved. It's a two-bedroom downstairs unit in a townhouse that sleeps 6 (with a pull-out couch in the living room). It's an end unit that has an outside porch with small table and chairs overlooking the pond. We were entertained daily by the geese on the pond, as well as an occasional family of deer passing by our unit. Massanutten Mountain is a 10-15 minute drive up the mountain, and there are fabulous views of the mountains and the rolling green hills of the golf course. The unit itself was seemingly recently updated and clean, and had most of what we needed. It had a full kitchen, with full-sized refrigerator/freezer, stove/oven combo, microwave, dishes, cups, pots/pans, plastic storage containers, etc. Importantly, there was sufficient shelf space to fit our groceries! There were also starter packs of coffee/tea, and dishwashing and laundry detergents. *Hint. If you're going to be doing any cutting, you might want to bring a large, sharp knife. While the unit had knives, I had difficulty cutting a butternut squash because the largest knife was dull. Also, bring along your own cups if your preference is for LARGE cups of coffee or tea. The dining area is adjacent to the kitchen, and had a table that seats six. Placemats are provided. The living room was comfortable, with sofas, side tables, and a bureau. A television is above the gas fireplace (which we couldn't get to work. Perhaps it wasn't turned on yet for the season). The master bedroom had a huge king-sized bed with a comfortable mattress, dresser, side tables, work-table, large closet, and television. Our only complaint was that the pillows weren't comfortable as they were soft and lumpy. The master bath had a large whirlpool bath with six jets; dual sinks; a toilet with closed door; towels and wash cloths; hair dryer: and a packet of toiletries. The second bedroom had two twin beds, and an adjacent small bathroom (including shower). The unit also had an ironing board and iron. The thermostat allowed you to regulate the temperature in your own unit; extra blankets were in the closet. The entrance foyer is shared with the upstairs unit, and has a shared laundry unit with washer and dryer (free). The upstairs unit (stairs only; no elevator) was occupied for only two nights, and we could hear their child running back and forth but the sounds were quite muffled and didn't disturb us. Nights were quiet. There was a short wooden walkway leading from the (free) parking area directly outside of our unit. We noticed that one of the wooden slats was broken, but forgot to report it. However, a day later, we were impressed to find that the slat had been replaced. This unit is close to the park area with playground, shuffleboard and corn hole games, and tennis/pickleball courts.

This building functions as a bit of a central bathing area for Massanutten Resort's condos. We came…read morehere to check in/check out as well as use various amenities like the pool, hot tub, sauna, and gym. I didn't have a chance to visit the other rec center but from talking to employees, it sounds like this one is better for kids because the pool is designed for play, not lap swimming, is warmer (88 degrees!), and most of it is shallow enough for kids to stand. There's also locker rooms for changing/storing stuff, and they do provide towels when you go to the pool area. If you're doing a timeshare presentation (and not an owner already), this is also where you will come to do your timeshare presentation. And it's just across the parking lot from a small convenience store if you want to pick up a few items like milk so it really is a central gathering place.

Very awesome campsite and the gal working the store is the BEST! Super friendly and helpful…read more Bathrooms are super clean and the store is very well stocked. I HIGHLY recommend this place and will definitely be back! Thanks again for a great visit!!

Lewis Mountain is my favorite CG in SNP, because it's small and tent-only. I'd give it 5-stars if…read moreI could get in more often! No big RVs or trailers (generators are allowed during designated hours, but we've never really found it a problem -- no RV, no generator for your A/C or DirecTV necessary). You get the feel of backcountry camping with the conveniences and amenities of a maintained campground. Plus friendly, down-to-earth, old hat co-campers. On one visit two adorable little boys were pulling a Radio Flyer around selling firewood collected on their family farm. Mellllt! There are only 31 sites here, so Lewis Mountain typically fills really early on weekends. Any weekend, not just busy ones. Your best bet is to show up Thursday evening/Friday morning (you're still lucky to get a site then...) or to come in the middle of the week. Lewis Mountain has a store, laundry facility, and showers on site. Laundry and showers are coin operated. There's a camp store for necessities. You can also rent one of a few cabins on the grounds. A great, private campground most easily accessed from 33 at the Swift Run Gap Entrance Station. Signs at the entrance stations will tell you whether the campground is full yet or not.

Final update (for real): I did receive another return call from a manager this morning (after I…read morecalled) and I was able to answer it. We discussed the customer service aspect that this whole experience was lacking. The original issue was not the lack of a transparent policy, of which we had followed all rules, it was the automatic assumption that we had broken those rules based on limited evidence and without contacting the customer directly. Then the resulting customer service experience was a failure because instead of returning my phone call, I received another email that again was not informed by any discussion. I am glad the issue is resolved and hope that this situation will help promote a better experience for others in the future. Last update: Marriott did attempt to call me back yesterday but I was not available. I still have not spoken to a manager, nor explained anything from my perspective, but as a "gesture of goodwill" the charge was removed. Updated review: With no call from a manager and without them asking for additional details, I received another email that said that "our team is trained to distinguish between residual outdoor fire smells and odors associated with tobacco products inside the cabin" and the charges stand. I once again called to speak to a manager and one is not available. I am supposed to receive a call back "later." To be clear, this is not about the actual nominal charge, it is being charged when we do not smoke and are being accused of smoking cigarettes or other tobacco products inside the cabin when in fact it was fire smoke, without the benefit of asking for any details from the customer.

We visited during the week, so the campground was only about half full. Peaceful and quiet. The…read morecabin and campsite were very nice and comfortable. Our cabin had queen-size bunk beds, a kitchen with a refrigerator, two-burner stove, a sink, and plates, cups, and silverware for four. Pans, bowls, and a tea pot, too. It also had a small bathroom with a shower. Management texted us daily to check on us, including if we needed anything. They restocked the firewood daily, along with fire starters and indoor supplies like coffee, hot chocolate, and a S'mores kit. The campground had a nice hiking trail, which we enjoyed, too. We had a great time and would go back.

My wife and I booked a Lewis cabin for our wedding anniversary. When we arrive we saw about a dozen…read morerustic-looking cabins nestled in the woods. Unfortunately management at Lewis Cabins have taken the rustic concept waaaaay too far. The cabins have no no television, no Wi-Fi. Not even air conditioning. Frankly I was almost surprised that they had running water. When discussed the primitive accommodations with the management, they said that their basic nature was clear on their website and that most guests are campers that just want to get in out of the weather, or repeat customers who know what to expect. (They did acknowledge that the cabins get pretty hot in the summer with no A/C.) For almost $200/night, I cannot imagine a camper staying there. As to repeat customers, I just have to say that I will NOT be among their ranks. To those who are regulars, I hope you enjoy your night in the 18th Century.

I am not an experienced camper and im not so much for "roughing it" so this place really catered to…read moremy needs of experiencing nature while still being comfortable. The beds here are super comfortable and warm with clean linens to snuggle with after a long car ride. There's no refrigeration or TV (and why would you want to watch TV anyway out in that beautiful nature?) but i was stoked that they had a Keurig coffee maker with coffee and supplies (because I have GOT to have coffee). The water pressure wasnt the greatest in the shower, but it stayed hot the entire time and I left feeling refreshed. It even came with Bath and Body works hygiene supplies, which made me very happy. You get your own little deck to sit out in a marvel at the nature around you. Honestly there is nothing like waking up in the morning and being surrounded by peaceful woods everywhere you go. This is a great place to be if you want to camp without completely roughing it out in the elements. We stayed ONE night, and I seriously wish we stayed. Worth a repeat trip!

THE place to stay in Massanutten Resort. Beautiful individual homes with driveway & garage. The…read morenewest section of the resort. Truly a home away from home, with 2 full baths, 2 bedrooms plus a pullout couch. Plenty of space for a large family or friends going together. Everything is new & beautiful inside and out. With its own dedicated outdoor pool and indoor workout center with full locker room, bathroom & showers. It's beautiful, private, with amazing views of the mountainsides all around you. We use one of our timeshare weeks and exchange for here. Because of the Regal Vistas popularity, can only get this area once every 4 years. We have stayed in all the condo options, this by far is our favorite. Spacious, new, homey. Love the electric fireplaces in 2 rooms. TVs in living room area plus both bedrooms also had DVD players for each, so bring those movies! Master bath is huge with jacuzzi tub plus a spacious shower with a bench. Outdoor patio with barbecue if you want to do some home cooking. Full kitchen and fridge like you are home. We always go shopping at Food Lion in Elkton to stock up as we always eat breakfast in and sometimes lunch. Always need coffee, drinks and snacks. It's amazing here. Truly a home away from home.

Love it! So relaxing and so many activities for the entire family. Villa was spacious with kitchen,…read morefireplace, patio, two beds, and two full baths.

We just spent the first few days of our honeymoon at the Iris Inn in Waynesboro - what an…read moreexceptional experience in every way , from the service, beauty and layout of the facilities, exceptional environment and personal attention paid by management and staff. We have already recommended The Iris Inn to friends and plan to return later in the fall of this year.

What a hidden gem! I went to Iris as a solo getaway for the evening (last Thursday), traveling from…read moreNorthern VA (the concrete jungle) and stayed in Cabin #4. It was gorgeous. It was super clean, with a nice, cozy bed and comfortable, bougie amenities, including the shower you'd see at the St. Regis (open shower with a rain showerhead and sprayer). The private hot tub on the deck overlooking the mountains is gorgeous. I watched the sunset from my deck. I also discovered there's a washer/dryer in there in addition to a microwave and a fridge. So it's like a bougie version of a Residence Inn. Also, since I'm in my own cabin, I didn't hear anything from the outside unless I was outside. The property is beautiful. It has some small on-site hiking trails that take about 20-30 minutes. The clubhouse has an AMAZING chef-cooked breakfast in the morning that's included in your stay rate, and the on-site manager is so nice. They also put sparkling water and Fiji water in your fridge for free. You're also near the cute town of Staunton, which has gift shops, glass art (and glassblowing if you want to try), a historic railway, a high point city view (Sears Bridge), book shops, and restaurants/cafes. It's good to spend a few hours. There's no dinner on-site at the inn, but I went to the nearby Blue Mountain Brewery, which gets very popular. I hope you have a wonderful time here, and I HIGHLY recommend it.

This is my first time staying at a hotel in Charlottesville…read more It was pretty easy to pick this hotel as it was a low price, located about 15 minutes from the winery, and there were plenty of restaurants nearby if needed. I booked a room with 2 Queen Beds for 1 night for a total of $78.86 through the Choice Hotels website. I called the hotel a day before arrival to see if we can check in early and they immediately offered to put a note in the system. Checking in was a seamless process and the front desk staff was friendly. They provide iced lemon water, tea and coffee (regular/decaf, 3 different roasts for each) available in the lobby all day long. There is a small fitness center open to guests with key cards, which includes the basic machines. The hotel seems to be well maintained. Our room and bathroom were spacious and clean, but my OCD self still sanitized everything. There was a mini fridge, coffee machine and microwave. Since we had food with us, we used the fridge but not the other 2 items. They provided plenty of towels in the bathroom, which was greatly appreciated. There were some toiletries provided. Each bed had 4 pillows, but they were very soft so all 8 pillows were used. There was an open closet in the room with plenty of hangers. The TV was newer/advanced, the TV guide was on the TV itself (no paper channel guide provided) and there were about 20 channels. The lighting is minimal in the room, but sufficient. The lobby and breakfast areas were large with plenty of seating. They have waffles available for guests to make fresh as well as some hot foods (sausage patties/links and scrambled eggs). There were other items such as breads, cereal, yogurt, etc. Parking is available around the hotel. There are different eating spots near by within walking distance: McDonalds, Bojangles, Arby's, Starbucks. There was a Target next door and Walgreens nearby. Would I return? If I am in the area, yes.

Staff at this property is so friendly and accommodating. Coffee and iced lemon water set up in…read morethe lobby was a nice touch though the coffee cups were too small. I appreciated there was laundry down the hall and the front desk had quarters. A few things that were not my favorite part of the stay The property doesn't seem to have great noise reduction- as I could hear alot of what was going on in the the room next door. No Mail Drop at the front desk, thermostat is finicky, wifi was frustrating, and the housekeeper didn't wipe down the sink when the room was being serviced.

Stay away from TripForth and think twice before booking a stay in the Massanutten area…read more While staying at a vacation home, I left for a few rounds of golf. When I returned, I found a copy of the 1939 Hardy Boys book The Twisted Claw lying in the driveway. This edition contains racist language and stereotypes that many people find deeply offensive, and as someone with an interracial family and two young children, finding it on the property was extremely disturbing. I immediately contacted TripForth and asked them to help me get in touch with the property owner so the Ring camera footage could be reviewed to determine how the book ended up in the driveway. TripForth refused to provide the owner's contact information or facilitate direct communication. I also requested a refund so my family could relocate to a property where we felt more comfortable, but that request was denied. To make matters worse, there doesn't appear to be a way to speak directly with TripForth customer service. Every call I made was handled through a relay or messaging service, making it impossible to have a direct conversation with someone who could address my concerns or make decisions. The lack of accessible customer support only added to an already frustrating experience. Regardless of how the book got there, I was disappointed by TripForth's handling of the situation. I expected them to take my concerns seriously and work toward a reasonable resolution. Instead, I felt dismissed and left without options while traveling with my family. Based on my experience, I cannot recommend TripForth, and I will not be booking through them again.

Scathing Airbnb Review (Policy-Safe) This booking was…read moremanaged by TripForth, and the experience was unacceptable. Our group of 20 was scheduled to stay during the severe winter storm in Virginia in late January, when the state had declared a state of emergency and roads were widely reported as impassable. For safety reasons, we did not attempt the trip and never stepped foot in the property. Despite these extraordinary circumstances, TripForth refused to issue a refund or even offer a credit toward a future stay. As a result, we lost over $2,000 for two nights at a house we could not safely reach. While weather is uncontrollable, management's response was entirely within their control--and they chose to show zero flexibility, empathy, or consideration for guest safety. For a large family group, this was an extremely costly and frustrating experience. I strongly caution future guests: if anything goes wrong, do not expect reasonable communication or accommodation from this management company.